Utomhuspool, parasoller och solstolar

Recensioner av TRYP by Wyndham Isla Verde

3.5 out of 5
TRYP by Wyndham Isla Verde
4820 Isla Verde Ave, Carolina

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 533 av 1045 recensioner" "
8 - Bra i betyg. 263 av 1045 recensioner" "
6 - Okej i betyg. 128 av 1045 recensioner" "
4 - Dåligt i betyg. 61 av 1045 recensioner" "
2 - Väldigt dåligt i betyg. 60 av 1045 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Jarred

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay here again. Nice location.
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Edwin

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Roaches in the dining room. The room had a leake in the bathroom which was reported but not fixed. The staff took 1 hour to serve tapas? Staff was unable to respond about places to see in San Juan and
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Edwin, bayamon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfty
Bodde här 1 natt i maj 2024
Svar från Reservations Department 6 maj 2024
Thanks for staying with us, Edwin! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

6/10 Okej

Kattia

Gillade inte: Renlighet och personal och service
El area del lobby y la piscina esta super bien. La ubicación es excelente. Es de facil acceso a la playa, puedes ir caminando a diferentes restaurantes de Isla Verde. Ahora, la limpieza para mi fue un -10 en la nevera de la habitación había comida del huesped anterior, la habitación tenia olor a humedad, las almohadas eran demasiado duras, cuando pides que te limpien habitacion literal solo recogen la cama, cambian las toallas y vacian los zafacones. No pasaron la aspiradora y n las alfombras y era notable. Que por cierto, no le ponen bolsas a los zafacones. Deben mejorar la limpieza urgentemente. Ruidos de aspiradora en el pasillo demasiado temprano.
Bodde här 2 nätter i april 2024
Svar från Reservations Department 3 maj 2024
¡Gracias por hospedarse con nosotros, Kattia! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y que haya traído esta situación a nuestra atención. Estaremos dando seguimiento a este asunto con nuestro equipo de Houskeeping, para asegurarnos de siempre exceder los estándares de limpieza y servicio a los que aspiramos. La satisfacción de preciados huéspedes como usted es nuestra prioridad, por lo que esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que merece.

6/10 Okej

Lowanda

Reste med sin partner
Gillade: Personal och service
1) The “resort fees” were ridiculous and not justified for this property. 2) Someone threw up on our floor VERY BADLY which blocked our way to the only elevator and stairwell. No one notified us nor provided any options. 3) We paid for an oceanview room with balcony however the balcony door was broken and was not fixed. When we asked to be moved to another room; this balcony door would not open at all and was not fixed for the duration of our stay. These were the only 2 balcony rooms available.
Bodde här 4 nätter i januari 2024
Svar från Reservations Department 3 maj 2024
Thank you for staying with us, Lowanda! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with all of our Teams to follow up on your concerns. We offer our sincere apologies, and we hope you will consider TRYP Hotels again so we may deliver on the guest experience you deserve ¡Bonito día!

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024
Svar från Reservations Department 2 maj 2024
Thanks for staying with us, Eric! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Across street from beach.
Bodde här 1 natt i april 2024
Svar från Reservations Department 1 maj 2024
Thanks for staying with us, Melissa! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Hope you'll visit us again soon!

6/10 Okej

zhen, BAYSIDE

Reste i grupp
Gillade: Renlighet och personal och service
The room is small, and the door of the restroom is hard to close.
Bodde här 2 nätter i april 2024
Svar från Reservations Department 1 maj 2024
Thanks for staying with us, Zhen! We appreciate your feedback and we hope to welcome you again soon!

10/10 Fantastiskt

JENNIFER LYNN

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, clean,& everything is right there!!
Bodde här 2 nätter i mars 2024
Svar från Reservations Department 1 maj 2024
Thanks for staying with us, Jennifer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Bra

Miroslava

Reste med sin partner
El cuarto olía a humedad y el servicio de customer service es muy deficiente y poco amable
Bodde här 1 natt i april 2024
Svar från Reservations Department 30 apr. 2024
¡Gracias por hospedarse con nosotros, Miroslava! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y lamentamos escuchar que no todo fue de su agrado. Le aseguro estaremos compartiendo sus comentarios con nuestros equipos para atender sus inquietudes ya que la satisfacción de preciados huéspedes como usted es nuestra prioridad. ¡Esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que usted merece!

10/10 Fantastiskt

Kadeen, Danbury

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was nice; amazing pool. Rooms were quaint. The only thing is the restaurant was going through construction on the 1st floor so they had a temporary one on the 10th that was a makeshift setup. Not a real restaurant. Overall location was convenient and staff was friendly.
Bodde här 3 nätter i april 2024
Svar från Reservations Department 30 apr. 2024
Thank you for staying with us, Kadeen! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. You will be glad to know that renovations at our main restaurant Emigrante Gastrobar have concluded, and it is once again open for full service. We hope you’ll visit us again soon so you may enjoy all that TRYP By Wyndham Isla Verde has to offer!

10/10 Fantastiskt

Pam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my first time back to this hotel since it remodeled. I love it and the area is great! Definitely, my first choice for hotel when coming back to PR.
Bodde här 1 natt i april 2024
Svar från Reservations Department 29 apr. 2024
Thanks for staying with us, Pam! We thank you for taking the time to tell us about your most recent stay and we're very pleased to hear everything was to your liking. We so appreciate your loyalty we look forward to welcoming you again very soon!

10/10 Fantastiskt

Serena

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I absolutely enjoyed my stay here! We’ll be back next time we visit PR.
Bodde här 2 nätter i april 2024
Svar från Reservations Department 29 apr. 2024
Thanks for staying with us, Serena! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We definitely look forward to welcoming you again soon!

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, 5 min drive from the airport , safe area to walk around , easy beach access
Bodde här 2 nätter i april 2024
Svar från Reservations Department 29 apr. 2024
Thanks for staying with us, Cecilia! We appreciate your wonderful feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Fantastiskt

Madeline

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Reservations Department 29 apr. 2024
Thanks for staying with us, Madeline! We appreciate your feedback and we're pleased to hear everything was to your liking. Hope you'll visit us again soon!

8/10 Bra

tammy

Gillade: Renlighet
Gillade inte: Personal och service
Pool close to early for people who come down there for vacation after they get through exploring the city and then come back to the room and the pool is closed early. It’s no fun.
Bodde här 3 nätter i april 2024
Svar från Reservations Department 26 apr. 2024
Thanks for staying with us, Tammy! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We will share your suggestion about the pool hours with our management team so we may take it on board. We hope to welcome you again soon!

6/10 Okej

Allissa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 29 apr. 2024
Thank you for staying with us, Allissa! We thank you for sharing your feedback, and we are at your service if you should like to reach out directly to tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you soon!

4/10 Dåligt

Dana

Reste i grupp, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are very small and our shower drain was plugged the entire stay. The hotel hallways feel small and cramped. Breakfast was not worth $20 a person, although the view was beautiful. Linda the mixologist was fantastic. The rest of the staff acted as if we were an inconvenience.
Bodde här 9 nätter i mars 2024
Svar från Reservations Department 25 apr. 2024
Thank you for staying with us, Dana! We thank you for taking the time to share your feedback, and we're very sorry to hear not everything met your expectations. We will be sure to share your comments with our teams to ensure we always deliver on the standards of room quality and excellent service we strive for. We hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!

4/10 Dåligt

Mykel

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very noisy from them fixing something in the ceiling outside of my room. Then my patio door wouldn't lock and everything was moist with condensation on everything. Its been the wsy for so long mold was everywhere in the bathroom, entrance, vents, and beginning on the ceiling. They didn't upgrade me but offered to down grade me and bring towels.
Bodde här 1 natt i april 2024
Svar från Reservations Department 25 apr. 2024
Thank you for staying with us, Mykel! We thank you for taking the time to share your feedback with us, and we are sincerely sorry not everything met your expectations. While we regret that an upgrade was not available during your stay, we are pleased to know that our Front Desk team was able to offer alternate compensation for the inconvenience. Please rest assured we have followed up with our Housekeeping & Engineering Teams in order to address your concerns and ensure we always uphold the standards of room quality that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

6/10 Okej

Rasaan

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I loved the property! The pool, though small, had a private feel to it and there was plenty of space to sunbathe. The only snag, which was corrected immediately, was that I was originally assigned a room that had not been cleaned. However, once I informed the front desk, they immediately gave me another room as well as vouchers for the restaurants that were on the premises. Front staff was great! The beach was also conveniently located, literally across the street. I loved going there every morning to catch the sunrise. This trip did not disappoint!
Bodde här 5 nätter i april 2024
Svar från Reservations Department 23 apr. 2024
Thanks for staying with us, Rasaan!Once again we offer our apologies regarding the incident with the original room assigned, but we are very happy to know that our teams were able to accommodate you and that you enjoyed the rest of your stay. We hope to welcome you again very soon!

10/10 Fantastiskt

Bryana Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome location by beach
Bodde här 3 nätter i februari 2024
Svar från Reservations Department 19 apr. 2024
Thanks for staying with us, Bryanna! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Bra

Martin, Braintree

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Last minute booking for a place to crash before a 2am flight home. Close proximity to airport. Place was very clean, modern and had on site parking. Was perfect for what we needed and reasonably priced.
Bodde här 1 natt i april 2024
Svar från Reservations Department 19 apr. 2024
Thanks for staying with us, Martin! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to welcome you again soon!

2/10 Väldigt dåligt

Anisa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This property is conveniently located however it was very dirty. I was told my room was ready and when I made my way there I found a man making repairs. The hotel did not seem busy so why did they send me to a room needing repairs? The same dirty toothpick and food were left in the hallway of my room the entire stay. The shower was extremely dirty I had a feeling based on past reviews so I was prepared with my cleaning supplies. The counter space throughout the room needed to be cleaned as well as there was what looked to be old ketchup. I did not raise my concerns to the staff because every interaction they seemed they didn’t want to be bothered. I was only there waiting on my air bnb. Will never stay again and will not recommend. Unfortunately I booked through Expedia and I expected more as they are extremely reputable.
Bodde här 2 nätter i april 2024
Svar från Reservations Department 19 apr. 2024
We thank you for taking time of out your busy schedule to share your feedback with us, Anisa. We are sincerely sorry to hear not everything met your expectations, and we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We certainly do hope that you will consider TRYP Hotels again in the future, and that we may welcome you again soon to deliver on the guest experience you deserve. ¡Bonito día!

8/10 Bra

Wanda

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The property once renovations are completed will be gorgeous. I enjoyed my stay , its location and service were great.
Bodde här 1 natt i april 2024
Svar från Reservations Department 19 apr. 2024
Thanks for staying with us, Wanda! We appreciate your feedback and we're happy to hear you enjoyed your stay. You will be glad to know that our Restaurant renovations are set to be completed this weekend, and regular operating hours will recommence next week. We hope to welcome you again soon!

10/10 Fantastiskt

Becky

Bodde här 4 nätter i april 2024
Svar från Reservations Department 6 maj 2024
Thanks for staying with us, Becky! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Bra

Monique

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I came to this property by accident. I had booked a stay at another hotel and that hotel was awful. When I arrived at the property, I was greeted by Alexandra (I think that is her name) who was extremely patient and accommodating. She was friendly and a pleasure to work with. The entire staff was helpful, but she wsa my first point of contact and I looked forward to seeing her during my stay. The property itself is located across the street from the beach or a short walk to a different part, there are plenty of restaurants in the area. The area is lively and bustling and a great place to stay if you're a tourist. I would recommend this hotel to anyone looking to visit Puerto Rico. I traveled with my son and I felt safe and comfortable in this location.
Bodde här 3 nätter i april 2024
Svar från Reservations Department 11 apr. 2024
Thanks for staying with us, Monique! We appreciate you taking the time to share your wonderful feedback with us. We're very happy to hear you enjoyed your stay, especially that our team members such as Alexandra delivered on the level of service we always strive for. We thank you for your recommendation and we hope to welcome you again soon!

10/10 Fantastiskt

Pedro

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent, very attentive staff. Comfortable close to everything and very clean. Grateful!
Bodde här 1 natt i april 2024
Svar från Reservations Department 11 apr. 2024
Thanks for staying with us, Pedro! We appreciate you taking the time to share your excellent feedback and we're very happy to hear everything was to your liking, especially the cleanliness of our facilities and the service provided by our teams. We hope to welcome you again soon!

4/10 Dåligt

Lanna

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I booked my reservation it was noted that I would receive complimentary drinks which was never given. The room that I first received was noisy bad due to air conditioning issues. I called front desk to report same. They then switched me to another room which was dirty upon arrival at same. I made sure to notify the hotel of the problems I encountered.
Svar från Reservations Department 11 apr. 2024
Thank you for staying with us, Lanna! We thank you for taking time of out your busy schedule to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

4/10 Dåligt

Mark

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Hotel is nice with a good location across from the beach access. Has 2 restaurants inside but 1 was only opened during the Easter week and then closed after...The bad part is we stayed for almost a week and I think the policy must be to only clean the room upon check out. We asked after the 3rd day to have the room cleaned but that didnt happen even though I asked in the morning and after we came back at 5 PM asked again but was told it was too late. Asked for fresh towels as all the towels were very wet by now...that didnt happen and had to ask again the following day and a time frame for that. Because they dont clean the room after, you dont have coffee in room and if the restaurant that serves breakfast is closed, the only option in the morning was to walk to find some....I did that most mornings. For the cost of this hotel, I would hope for better. My next time I return to Puerto rico, I will find somewhere else to stay.
Bodde här 6 nätter i mars 2024
Svar från Reservations Department 11 apr. 2024
Thank you for taking time out of your busy schedule to tells us about your recent stay at TRYP Isla Verde. We're very sorry to hear that not everything met your expectations, but we thank you for your feedback as it will better help us to address your concerns. We will be sure to share your comments with our Housekeeping & Restaurant Teams to ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We certainly hope you will consider TRYP Hotels for your future travels so we may deliver on the guest experience you truly deserve.

10/10 Fantastiskt

Venessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything about it. Will be returning next year!!!!
Bodde här 3 nätter i februari 2024
Svar från Reservations Department 11 apr. 2024
Thanks for staying with us, Venessa! We thank you for your feedback and we're very happy to hear everything was to your liking. We definitely look forward to welcoming you again!

10/10 Fantastiskt

Randolph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely hotel.
Bodde här 1 natt i mars 2024
Svar från Reservations Department 11 apr. 2024
Thanks for staying with us, Randolph! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 Fantastiskt

Sarah

Bodde här 5 nätter i mars 2024
Svar från Reservations Department 22 apr. 2024
Thanks for staying with us, Sarah! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Bra

EMUEJEVOKE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful experience. It will be great if the breakfast is improved. We are the same thing every morning, with limited options.
Bodde här 3 nätter i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us, Emuejevoke! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Please rest assured we will share your comments with our Restaurant teams in order to address your concerns. Hope to welcome you again soon!

10/10 Fantastiskt

Norma, VICTOR

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice convenient hotel!
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us, Norma! We appreciate you taking the time to share your feedback and we're happy to hear everything was to your liking. Hope to welcome you again soon!

10/10 Fantastiskt

Angel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Nice. Local
Bodde här 1 natt i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us, Angel! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We hope to welcome you again very soon!

10/10 Fantastiskt

Shanequa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 28 mars 2024
Thanks for staying with us, Shanequa! We appreciate your feedback and we're very happy to hear everything was to your liking. Hope to welcome you again soon!

6/10 Okej

GIANCARLO

Affärsresenär
Gillade: Renlighet
Very limited on-premise dining options. No drinking water in room but nowhere to buy it either.
Bodde här 2 nätter i mars 2024
Svar från Reservations Department 27 mars 2024
Thank you for staying with us, Giancarlo! We're sorry to hear not everything met your expectations, but we thank you for sharing your feedback. Kindly do note we offer 1 courtesy water bottle in-room upon arrival, there are multiple refill stations at the property, and additional bottles are available for purchase at the Front Desk as well as a vending machine in the lobby. We hope you will consider TRYP Hotels again in the future and that we may welcome you again soon!

8/10 Bra

Kurt

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over 3 days I made 3 or 4 requests to open the hurricane shutters on the balcony window. Despite their acknowledgement to do so, they never did it or notified us. Hence only 4 stars
Bodde här 3 nätter i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us, Kurt! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Kindly do note that the room type you reserved does not include a balcony, and as such the shutters cannot be opened for safety. We do regret to hear that this information was not provided to you during the stay, and we will be checking in with our teams to share your concerns and prevent any future inconveniences. We hope to welcome you again soon!

10/10 Fantastiskt

Ryan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was nice. The rooms were dim as other reviews have said, but it was not off putting. Our room came with free breakfast, but it tended to be cold coming straight from the pots. The coffee was good though.
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us, Ryan! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We will be sure to share your comments with our teams so we may address your concerns, and we will all hope to welcome you again soon. ¡Bonito día!

6/10 Okej

Erwin

Bodde här 3 nätter i mars 2024
Svar från Reservations Department 21 mars 2024
Thanks for staying with us, Erwin! We appreciate you taking the time to share your feedback, and we hope to welcome you again soon. ¡Bonito día!

10/10 Fantastiskt

carlos

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked
Bodde här 2 nätter i februari 2024
Svar från Reservations Department 21 mars 2024
Thanks for staying with us, Carlos! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

10/10 Fantastiskt

Miguel T

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area to stay, staff is friendly
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 21 mars 2024
Thanks for staying with us, Miguel! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

2/10 Väldigt dåligt

Cristina

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
small and from the entrance bad smell throughout the hotel you can't sleep with the under sheets and pillow
Bodde här 2 nätter i mars 2024
Svar från Reservations Department 19 apr. 2024
Thank you for staying with us, Cristina! We thank you for taking time of out your busy schedule to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns and prevent any future occurences. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, attentive staff.
Bodde här 3 nätter i januari 2024
Svar från Reservations Department 14 mars 2024
Thanks for staying with us, Brian! We're very happy to hear everything was to your liking, and that our teams delivered on the level of care and service we always strive for. We thank you for your feedback and we hope to welcome you again soon!

6/10 Okej

colin

Gillade: Personal och service
Staff was great the facility was a tired
Bodde här 4 nätter i mars 2024
Svar från Reservations Department 14 mars 2024
Thanks for staying with us and sharing your feedback, Colin! We're pleased to hear you enjoyed your stay, especially the service and care provided by our teams. Hope you’ll visit us again soon!

10/10 Fantastiskt

LUZ, Miami

Bodde här 2 nätter i mars 2024
Svar från Reservations Department 1 apr. 2024
Thanks for staying with us,Luz! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

2/10 Väldigt dåligt

Angelica

Gillade inte: Renlighet
Svar från Reservations Department 14 mars 2024
Thank you for staying with us, Angelica! We're sorry to hear not everything met your expectations during your visit last year, but we thank you for sharing your feedback. At TRYP By Wyndham Isla Verde we continually strive to do better, and we hope you will visit us again so we may deliver on the guest experience you deserve!

6/10 Okej

Keshia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 1 natt i mars 2024
Svar från Reservations Department 8 mars 2024
Thanks for staying with us, Keshia! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 Bra

Ana

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like everything
Bodde här 2 nätter i februari 2024
Svar från Reservations Department 8 mars 2024
Thanks for staying with us, Ana! We appreciate you taking the time to share your feedback and we're pleased to hear everything was to your liking. Hope you'll visit us again soon!

8/10 Bra

Quintin

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to everything
Bodde här 3 nätter i mars 2024
Svar från Reservations Department 8 mars 2024
Thanks for staying with us, Quintin! We appreciate your feedback and we're happy to hear you enjoyed your stay. We hope to welcome you again soon!