Hotell i San Juan

“Great stay!”

“Very pleased with this hotel! We did encounter a problem but the way they resolved it was so impressive! Very good management!!”

“When I arrived, they couldn't find my Hotels.com booking. I showed my reservation number, but no. I was asked to wait in a sofa, but after 30 minutes I gave up and asked again. Once again, they couldn't find it, so they took pictures of my reservation and on my paid receipt (on my phone) and then finally I got a room. ”

“Habitación en magnifico estado. Justo lo que necesitaba en tránsito para mi viaje.”

“todo muy bien excepto el aire que no funcionó bien ”

“Good”

“The staff was really attentive and helpful. The overall experience was really good. Excellent location, the beds were comfortable and the room very clean. Might just need a little upgrade on the furniture. But nevertheless a good hotel and would totally recommend ”

“No breakfast included is too expensive ”

“No one could English of the four in the reception. The remote to the TV was collected at the rexeption. My didn't work so I had to go back. No working Wifi althouh it's a sign in the reception. You don't get the breakfast ticket when you check in, you have to get it in the morning. Elevator was broken so we had to use service elevator. Room was okey, but I don't recomend the hotel.”