Privat strand i närheten och vit sandstrand

Recensioner av Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

4 out of 5

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 328 av 589 recensioner" "
8 - Bra i betyg. 138 av 589 recensioner" "
6 - Okej i betyg. 67 av 589 recensioner" "
4 - Dåligt i betyg. 39 av 589 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 589 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Drew

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort was nice, the meals were very good but a lot my expensive than I thought they would be. Because we didn't have cell service we didn't feel comfortable leaving the resort because we could get lost and the city was very dirty with garbage everywhere. The bathroom was rusty and you had to leave the bathroom door closed at all times to avoid heating up the entire cottage. The cottage was cute though.
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had an amazing 12-day vacation at Mahogany Bay, they had everything you needed and more, very quite and safe. We enjoyed the pool, private beach club, and delicious restaurant. We will be back.
Bodde här 11 nätter i maj 2024

6/10 Okej

Gary

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very nice and the staff very friendly and helpful. The major discontent had to do with the very frequent and sometimes prolonged power outages. This ws never mentioned or stressed in any communication. These outages were well known by every local and not s surprise. Many facilities had generators. The rooms did not have power during the blackout. I have a cpap that I use nightly. Had I know the power outage was so common I would have taken the battery to use at that time. A little communication would have greatly improved the stay
Bodde här 7 nätter i april 2024
Svar från Management 6 maj 2024
Good Day Gary,Thank you very much for your recent visit with us at Mahogany Bay. It was a pleasure having you with us and we do apologise for the power outage that you experienced during your stay. Please know that this was completely out of the normal and would have been more than happy to provide you with notice of this inconvenience ahead of time. We are still happy to know that you still had a great time with us and hope to host you again in the future with out these small issues you experienced .

4/10 Dåligt

Richard

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
There were roaches in one room i had to kill. We were moved to another room that same night. The next night we had to kill another roach. The staff was very nice and professional though.
Bodde här 4 nätter i april 2024
Svar från Management 6 maj 2024
Good Day Richard,I trust that you had an amazing time with us at Mahogany Bay Resort and Beach Club! I am saddened to hear of your experience and would definitely be looking further into the issues that you had with your room.Please do have a lovely day.

10/10 Fantastiskt

Lasonta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk team really took care of our needs. I planned a special anniversary dinner and Matthew helped set up a private dinner and had roses delivered. The property was quiet and the private beach was even better.
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Janice

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If I can give minus star I would. I travel the world and this hotel was the worst. First day, big cockroach came out several hairs on the bed sheets, mosquitoes everywhere and A/C is so loud we had to wear earplugs whole time. No amenities what so ever. No coffee pot, no mug.... My fishing trip request cash payment so I brought exact amount cash and part of money disappear. Dont be fooled by beautiful photos of private beach. Full of sea leeches and it is not that pretty in person. This was the only bad part of my belize trip. Picking this hotel was my mistake ever. Oh the outdoor pool is so small. It is joke!!!
Bodde här 5 nätter i april 2024

2/10 Väldigt dåligt

Lesa

Bodde här 2 nätter i april 2024

6/10 Okej

JaSeanna

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
The staff is amazing and did as much as they could do. Our room had to be moved because a pipe burst. The new room we received was very dusty and dirty. Our wifi only worked for one of the 4 days we were there. Let me say again the staff really tried their best with the resources they are given. My husband and i appreciate that!
Bodde här 3 nätter i april 2024

8/10 Bra

Melissa

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mahogany Bay was a great place to stay. It was a bit removed from the hustle & bustle of town yet still just a short golf cart ride away. The resort was pleasantly not crowded, the staff were very friendly, and the private beach was amazing!
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Stacy, BAYONNE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a perfect place for peace and quiet.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Derrick Lamark Moore

Reste med sin partner
Gillade inte: Bekvämligheter
Property itself wasn’t the problem. The issue was everything else. The so-called amenities aren’t amenities at all. A small refrigerator in the bungalow that can barely hold the two bottles of water they comp you everyday. The weight room was small, and half of the equipment didn’t even work. Everything is US currency. Over priced and over rated. The staff was great, it’s not their fault that Hilton decided to rip off their guest! If you watch any YouTube videos about this property, they are lying because they’re being comped. Skip this property!
Bodde här 10 nätter i april 2024
Svar från Management 13 apr. 2024
Good Day Derrick,Thank you very much for your recent stay with us at Mahogany Bay Resort and Beach Club. I am saddened to hear that you did not have a great time with us.please know that we will be looking into these issues and looking into ways to make them better. We do hope that you were still able to enjoy Belize and hope that in future we are able to host you again and redeem ourselves.

6/10 Okej

DAVID

Gillade inte: Personal och service
Bodde här 4 nätter i april 2024
Svar från Management 13 apr. 2024
Good Day David,Thank you for your recent stay with us at Mahogany Bay Resort and Beach Club. We do hope that you had a wonderful time with us in Belize and would love to have you back with us in the near future.

8/10 Bra

Pedro

Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Timothy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, clean beautiful setting. Outside downtown so not as noisy. Very clean and felt safe.
Bodde här 5 nätter i mars 2024
Svar från Management 4 apr. 2024
Good Day Timothy,Thank you for your feedback on you recent stay with us at Mahogany Bay Resort and Beach Club! It was a pleasure having you and we are happy to hear that you enjoyed your time at our property. We cannot wait to welcome you to back to beautiful Belize and Mahogany Bay!

10/10 Fantastiskt

Rachel

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
rooms were never cleaned and we had ants.. other than that beautiful property.
Bodde här 7 nätter i januari 2024
Svar från Management 4 apr. 2024
Good Day Rachel,Thank you for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club! Its nice to know that you loved the property and will definitely be following up on the issues that you had during your stay as our guests satisfaction is our number one priority.

6/10 Okej

Anita

Reste i grupp, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Good hotel but it has inconveniences: good luck getting a towel at the pool, they dont clean your room or bring you fresh towels unless you ask, if you stay in a shared building with 3 rooms in the same little building, you can hear everything from the room above yours, you have to take a 15 mins boat ride to the beach.
Bodde här 5 nätter i mars 2024
Svar från Management 4 apr. 2024
Good Day Anita,Thank you very much for your recent stay with us at Mahogany Bay Resort and Beach Club! It was a pleasure having you at our property and we aim to ensure that we meet our guests expectations. Please allow us to follow up on your concerns.

10/10 Fantastiskt

Michelle, Brampton

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was wonderful. Dalton at the concierge and Afeni in the restaurant and many others made our stay wonderful. They truly made our visit memorable.
Bodde här 4 nätter i mars 2024
Svar från Management 4 apr. 2024
Thank you Michelle for your feedback on your recent stay at Mahogany Bay Resort and Beach Club! It was a pleasure having you with us and I will be sure to let our team members know of how they made your stay a memorable one.

8/10 Bra

Mark

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would recommend to another family!
Bodde här 7 nätter i mars 2024
Svar från Management 4 apr. 2024
Good Day Mark,It was a pleasure having you with us in Belize. We are happy to hear that you will be recommending us to your friends and family. Our team is excited to have you back in Belize!

10/10 Fantastiskt

Jessie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Let me start by saying this was the best resort staff I have ever encountered. Everyone from dalton at check in to Jairo and Alyssa at the concierge desk. Every person was friendly patient and kind. My stay here was amazing the only issue I had was they were literally building a house 20ft away from my cottage from 6am to 6pm. This was an annoyance but didn’t impact my overall stay I wasn’t in my room much during the day. Every person I encountered at this resort and really on the island of San Pedro felt like Family. Belize is a wonderful place and I can see myself living there.
Bodde här 4 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day Jessie,Thank you very much for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club!It brings us great pleasure when our team members are recognised for their service and we will be sure to share this with them.We cannot wait to have you back with us in the future and I do apologise for the issue with the noise please know we will definitely look into this to ensure better service for our future guests.

6/10 Okej

Sean, beaumont

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Beach club and dining options were nice and food was good however dining was very expensive. Rooms are lacking and since nothing is included I would say the room prices are high. We were forced to switch rooms the night before our flight due to piping leak and we were not compensated.
Bodde här 9 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day, Sean,Thank you for your recent stay with us at Mahogany Bay Resort and Beach Club! I am sorry to hear of your experience and would have loved to assist with a better solution. Please know that our team will definitely be looking into this to make it right.

4/10 Dåligt

Herbert W.

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Over priced for what you get.
Bodde här 2 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day Herbert,Thank you for your feedback on your recent stay at Mahogany Bay Resort and Beach Club! I apologise for the prices at our property . We do try to ensure that we offer our guests the best service and quality products at all times. I do hope that you were still able to enjoy the property and our private Beach Club during your stay.

8/10 Bra

Garland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No access to the ocean
Bodde här 7 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day Garland,Thank you very much for your recent stay at Mahogany Bay Resort and Beach Club! It was a pleasure having you with us in Belize and I do apologise for you not being able to enjoy the ocean from our property. Please know we are on the bay side of the island opposite the ocean but we do offer the only Private Beach Club in Belize which exclusively for our guests only and their satisfaction. I do hope that you were still able to enjoy your stay here with us with your family and would be happy to host you here in Belize in the future.

4/10 Dåligt

Rick

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Expedia does a very poor job of price representation. A $55 per day fee at check in changes the room price. Advertise lower, pay when making reservation, but then pay more at check in. Resort was way too pricey for what you get. Go to Ramon's.
Bodde här 7 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day Rick,Thank you for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club! I apologise for the price presentation and we will be more than happy to work a better way to present this to our guests for future bookings. We do offer the best service and best quality products to our guests to ensure satisfaction versus other properties. I do hope that in light of this you were able to still have a wonderful time at our property.

8/10 Bra

Shauntel, Rosharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Management 29 mars 2024
Hi Shauntel,Thank you for your recent stay at Mahogany Bay Resort and Beach Club! I do hope that you had a wonderful experience with us.

8/10 Bra

Francis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was beautiful, the pool, main house, private beach were all great. The roads were dusty and dogs started barking at 4:30 am and construction workers started by 7am. NOT great on a relaxing holliday!
Bodde här 6 nätter i mars 2024
Svar från Management 29 mars 2024
Good Day Francis,Thank you for your recent stay at Mahogany Bay Resort and Beach Club! I am happy to hear that you enjoyed the facility during your stay in Belize.

8/10 Bra

Dahgara

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I appreciated the friendliness of the staff.
Bodde här 3 nätter i februari 2024
Svar från Management 4 mars 2024
Good Day Dahgara,Thank you very much for your Feedback of your recent stay at Mahogany Bay Resort and Beach Club! We are happy to hear that you had an amazing stay and that our team members made your stay extra special. We will be more than happy to have you back with us for a future visit.

6/10 Okej

Debra, Springfield

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Leaking mini-fridge. Room directly under flight path of low flying planes, loud, constant noise. Plus golf carts, guest conversations & grackles on tin roof sounded as if all were IN our room. Property spread out, prepare to walk a lot. Vendors huts disappointing; ice creams offered were vanilla, strawberry & chocolate, really? And mandatory resort fee for one night stay is ridiculous. Much construction beyond the pool & on end of “Main Street”. This was a sad caricature of a resort. The value just was not there.
Bodde här 1 natt i februari 2024
Svar från Management 3 mars 2024
Good Day Debra,Thank you very much for your feedback. I am sorry to hear that your stay at Mahogany Bay Resort did not meet up to your expectations. Please know that we do value our guests feedback and will definitely be looking into each of the of the issues you mentioned. Do have a wonderful day and we do hope that you were still able to enjoy the rest of Beautiful Belize.Regards

4/10 Dåligt

Terri

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 7 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Terri,I hope that you are having a lovely day. I see that you rated us with a 2 out of 5. Is it possible for us to reach out to assist with any issues that you might have had during your stay with us at Mahogany Bay Resort?Regards,

6/10 Okej

Faye Marie

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The biggest complaint I would have on our stay is the noise that comes into the rooms at night with not having glass windows on the bottom only the mesh and shutters. We had very noisy young girls beside us in the cottages and noise of the air conditioner from the cottage beside us kept us up most of the night to where we had to go buy ear plugs. The staff was friendly but young and service was slow. For the price of the property to stay at and for the cost of drinks and food was expensive. Videlly was great to deal with at the front desk.
Bodde här 9 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Faye,Thank you very much for your feedback and it was a pleasure having you with us at Mahogany Bay. I do apologise for the noise and the layout of our rooms.Please know that we will definitely be looking into your concerns.Thank you for your mention of Videlly and that she made a positive impact on your stay.Regards,

10/10 Fantastiskt

Kenesha Nicole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
10 out of 10. Property was beautiful and clean. Staff very pleasant and welcoming.
Bodde här 3 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Kenesha,Thank you very much for your feedback. It was a pleasure having you with us. We hope that you do not keep us a secret and that you will provide us the opportunity to host again in the future.Regards,

10/10 Fantastiskt

Juliana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Juliana,Thank you for your recent stay at Mahogany Bay Resort and Beach Club! It was a pleasure having you with us. We do hope that your stay was memorable and that we have the pleasure of hosting you and your family again in the near future.Regards,

4/10 Dåligt

Robin

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
A bit disappointing…
First, I want to clarify Mahogany Bay and Mahogany Bay Curio are different. Mahogany Bay homes are individually owned, The Curio Collection is by Hilton. We booked the Hilton property. We didn’t find out this detail till we were there. Our first trip to Belize. Check-in was pretty easy. Friendly helpful people. Now for the unit, the AC in our room, and one setting, off or freight train blowing right at the bed and you’ll raise your voice to talk. In the morning, we heard noises about 630. I opened up a window to find out. There is no window, plantation, shutters, and screen. You’ll definitely hear everything across the street and from your neighbors. The room literally has nothing but a fridge in it. No corkscrew no coffee maker, not a pad or pen. The TV will glitch, comes back in a bit. They provide two bottles of water per day. You’ll have to go to the clubhouse every day to refill them. That’s a challenge on its own, the bottles don’t fit underneath of the water disposal, so for the first few days will be a puddle of water in front of you until you figure it out. The private beach, takes about 15 minutes to get to by boat. It runs every 30 minutes. There is no beach at the resort, there is a pool. Which ran out of towels on two occasions. The private beach is nice, but pay attention to your bill, of the four days we went, three days it was incorrect. I guess I just expect more from the Hilton property. The Staff does a great job based on the process’ Hilton has in place.
Bodde här 7 nätter i februari 2024
Svar från Management 3 mars 2024
Hello Robin,Thank you very much for your feedback on your recent stay at Mahogany Bay Resort and Beach Club. That is correct we are a Curio Hilton property located within a village. The layout of our units and the architecture is to give our guests a Belizean experience . I do apologise if this was not to your liking. I will definitely look into the issues with your TV and the towels at the pool. As we do aim to meet our guests expectations and once reported to us we would have ensured that this was addressed immediately .Regards,

6/10 Okej

Bruno

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Service so-so, Beach Club the reason you go!
Service at the front desk and restaurant not as friendly as I remember it (from my trip last year). Pricing for food/beverages is all in USA $$ and expensive for the area (even more expensive than the Marriott down the road). But their island Beach Club is what makes the stay worthwhile. We spent 9 of 11 days going to the Beach Club and loved it.
Bodde här 11 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Bruno,Thank you very much for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club! Its a pleasure having you back with us for a second time.Please know that our prices have always been in US dollars and I do apologise if this came as a surprise. Thank you for enjoying the Beach Club as it is definitely one of the highlights of our beautiful property.Regards,

4/10 Dåligt

Karmalita

Gillade: Renlighet och personal och service
I shared review with the property already. They will need to make several adjustments
Bodde här 4 nätter i januari 2024
Svar från Management 3 mars 2024
Karmalita,Thank you very much for your review and as well for your feedback directly with the property. We do appreciate your feedback and will definitely be taking them into considerations.Regards,

10/10 Fantastiskt

Nicole, New York

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was amazing . The staff were extremely nice , friendly and helpful. The food was 10/10! I would recommend this hotel for families, couples and solo travelers
Bodde här 3 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Nicole,Thank you very much for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club! It definitely was a pleasure having you with us . We will be more than happy to have you return for a future visit and our team will be pleased to welcome you back and delighting you and your family.Regards,

10/10 Fantastiskt

Arris-Phillip Scott

Reste med sin partner
The property is very nice….however we must have went during the construction process. The area the property is located in doesn’t match the quality of the property
Bodde här 3 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Arris,Thank you very much for your feedback on your recent stay with us at Mahogany Bay Resort and Beach Club!I apologise for the inconvenience that you had with construction. Our property is growing and our aim is to make it more unique for our guests. If you should return to Belize we will be happy to have you back with us and let you be able to see the amazing growth we have and changes we have made.Regards,

8/10 Bra

Andrew

Reste i grupp, Reste med sin partner
Gillade: Boendets skick och faciliteter
Good and quiet resort, some good food options but they are somewhat expensive. Staff was very nice and helpful.
Bodde här 3 nätter i februari 2024
Svar från Management 3 mars 2024
Good Day Andrew,Thank you you for your stay with us at Mahogany Bay Resort and Beach Club! It definitely was a pleasure having you with us and we do hope that we have the opportunity to host you with us again in the future.Regards

8/10 Bra

Gunnar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location of the property is a little remote compared to the center of town. This is good in some ways and bad in others. Over all it is a nice property and the private beach is nice because the sand goes to the water , but the water is not very deep. Most beaces on the island have concrete retailing walls because there is no sand. This is because of the barrier reef blocking the waves from bringing in the sand.
Bodde här 7 nätter i januari 2024
Svar från Management 4 mars 2024
Good Day Gunnar,Thank you very much for taking the time to share your experience of your recent stay at Mahogany bay Resort and Beach Club. We are pleased to hear that you enjoyed your stay and hope to have the pleasure of hosting you again in the near future.

6/10 Okej

Alexandra

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
A fuir! Enorme village vacances en construction sur un marais. C'est très excentré du reste de San Pedro. Pas de service de vélo, si vous voulez vous déplacer il faut louer un golf cart ($$). En fait si vous voulez faire n'importe quoi il faut payer car l'hôtel n'inclut absolument aucun service (même les bouteilles d'eau de votre chambre c'est à vous d'aller les remplir à la réception!!). Ce n'est clairement pas digne d'un 4 étoiles. Les chambres sont en fait des bungalows qui ont toutes des fenêtres mais sans vitre, si bien qu'on entend tout dehors (absolument tout et à toute heure, c'est l'enfer). Cerise sur le gâteau du greenwashing : Ils se prétendent écologiques à compter le nombre de bouteilles en plastique économisées grâce au remplissage de bouteilles d'eau en verre mais ils mettent la clim a fond dans les bungalows fenêtres ouvertes puisqu'elles ne se ferment pas! Du grand n'importe quoi! Une aberration écologique! Pour un complexe tout neuf l'isolation est complètement à revoir (on entendait très bien le voisin du dessus faire pipi). Familles, passez votre chemin ce n'est pas du tout kids friendly, il n'y a rien dans les commodités qui est fait pour les enfants, c'est nul. La plage se situe à 15min en bateau (transfert gratuit, seule chose gratuite que vous aurez là-bas). Et ce n'est pas une vraie plage côté mer mais côté lagune! C'est un marais (swamp) avec de la vase. Alors ils l'ont bien aménagée certes mais ce n'est clairement pas digne d'une sable.
Bodde här 5 nätter i januari 2024
Svar från Management 11 mars 2024
Good Day Alexandra,I am sorry to see that you were not happy during your stay. Please reach out to us if you would be willing to give us a chance to turn your experience around. We are more than happy to further assist with making it right.

8/10 Bra

Mark

Reste med familjen
Gillade: Renlighet och personal och service
The property is still getting built and hasn’t worked out the kinks. However everyone is trying their best.
Bodde här 7 nätter i december 2023
Svar från Management 4 mars 2024
Good Day Mark,Thank you very much for your feedback. We do appreciate your stay with us at mahogany Bay and will definitely follow up on your critic as we appreciate our guests feedback. We trust that you were still able to enjoy your stay and Belize.

8/10 Bra

Kendra

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was nice and Friendly. The cabana in the water on the picture has a fee so don’t be surprised. They are still doing construction… after the construction I’m sure it’ll be beautiful around the area. We loved our little cottage.
Bodde här 3 nätter i januari 2024
Svar från Management 11 mars 2024
Good Day Kendra,Thank you for sharing your review of your recent stay. Our team is committed to providing high quality customer service and we are thrilled to hear that you had an amazing stay with us.

8/10 Bra

sherise

Gillade: Renlighet och personal och service
The cabin look
Bodde här 3 nätter i januari 2024
Svar från Management 29 mars 2024
Good Day Sherise,Thank you for your recent stay with us at Mahogany Bay!I do hope that you had a wonderful time and we would be more than happy to host you back in the near future.

10/10 Fantastiskt

jodi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this property! We highly recommend it for a stress free vacation.
Bodde här 5 nätter i januari 2024
Svar från Management 29 mars 2024
Good Day Jodi,Thank you for your feedback on your stay at Mahogany bay Resort and Beach Club! It was a pleasure having you with us. This is definitely the experience we aim to offer our guests . A stress free vacation, where you can come relax and decompress. Please know that our doors are open and the team cannot wait to have you back again.

6/10 Okej

Cristine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not what I expected for the cost. The staff was very nice but limte
Bodde här 4 nätter i januari 2024

4/10 Dåligt

Cinthia

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel is pretty no doubt BUT the problem is that they catfish people with the reviews and descriptions. We were specifically looking for a hotel within a minute distance, meaning a hotel over the water. We paid this much specifically for that reason, there are a million hotels away cheaper. They have a beach but they need to take you by boat (which they also charge you for $114 US). The beach is around 15 minutes away. They also advertise themselves as a "Adults Only" hotel and they are not. I am not sure from whom these people are taking their marketing advice but deceiving people is not. It seems to me that they are buying their reviews. There were lots of miscommunications like you need to put yourself on a list to be able to get it clean (huh?), you need to reserve the boat to be able to go to the beach, etc. Not worth the money.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Anita

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We thoroughly enjoyed our time at Mahogany Bay Resort with its attentive staff in each of their roles & responsibilities. Beautifully appointed property with well maintained cottages and grounds made for a wonderful experience! We also enjoyed the private beach with bar / restaurant.
Bodde här 2 nätter i januari 2024
Svar från Chris 13 mars 2024
Thank you for taking the time to post a review. We appreciate your kind words and are happy that you enjoyed your stay. We hope you visit again soon.

6/10 Okej

luis

Bodde här 8 nätter i november 2023

8/10 Bra

Clinton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property, still well under construction in many areas. Although this doesn’t much affect your actual stay it certainly alters the aesthetic of the property and the relaxation aspect when excavators are driving by at breakfast . Lots of confusion with wait staff and room number allocation for billing’s. Asked multiple times everytime we ordered something what our room number was and no one seemed to think writing it down would be a good idea. Nice property, nice idea, just missing the mark in the service department. Also ensure you ask many questions about how to reserve a spot on the boat 24hrs BEFORE you want to go to the private beach as if you are not on the first or second boat you will not find chairs for the beach and have zero chance of securing a cabana for the day as those are first come first serve but there is VERY little explanation as to how to arrange all of that. If you’re here for more than 3 days you absolutely need to rent a golf cart and the hotel can help arrange that and did a great job for us. House keeping is by request so ensure you make that request as even when we did we had house keeping in our room at 5:30 pm while needing to get ready for dinner even though request was made at 8am , really nice place but the small things mentioned above are the things that make or break a 4 star hotel to a true true 4 star. Good food in hotel restaurant, good cocktails. Not cheap to eat or drink on resort, lots of good options in Town close.
Bodde här 7 nätter i december 2023

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful property with spacious rooms and great service. The food on site was in US dollars and is much higher than if you drive into town on a golf cart. Overall I enjoyed the resort and highly recommend it.
Bodde här 6 nätter i januari 2024

2/10 Väldigt dåligt

Carolyn

Gillade inte: Boendets skick och faciliteter
The staff stole from us and even tried to enter our unit when we weren’t there.
Bodde här 9 nätter i december 2023
Svar från Chris 21 feb. 2024
Thank you for taking the time to post a review. I'm sorry to hear that you experience an incident during your stay and hope that you were able to resolve the issue with our management staff.