Kära Helena, tack för att du har recenserat din vistelse.Det är fantastiskt att höra att ni trivdes så bra hos oss och att ni uppskattade våra välstädade lokaler. Det är även fint att veta att ni tyckte om de sköna sängarna och vi hoppas att ni kunde sova gott hos oss.Tack för att ni dessutom nämner servicen som bra.Med vänliga hälsningar,Dirección Barceló Costa Vasca

Kära Maria, tack för att du lämnade en recension efter din vistelse. Vi beklagar verkligen att ni tycker er fått ett dåligt bemötande av personalen vid er fråga om madrasserna. Detta är naturligtvis inget vi tycker är okej, men även inget vi fått en kommentar om innan. Vi hoppas ni utöver detta hade en fin vistelse och att ni fick den bäddmadrass ni önskade tillslut. Med vänliga hälsningar, Dirección Barceló Costa Vasca

Kära Amina, tack för att du har recenserat din vistelse. Det värmer att få läsa såna fina ord om vårt hotell! Vår personal gör allt för att få våra gäster att känna sig omhändertagna och det är så klart fint när detta uppmärksammas. Det är även roligt att få höra från en stammis och vi hoppas att ni vill besöka oss i framtiden också, ni är varmt välkommen. Med vänliga hälsningar, Dirección Barceló Costa Vasca

Dear Helena, Thank you for this positive review of your stay. Our team is always available to assist with anything you might need and we are happy that you appreciated our efforts to make your stay as enjoyable as possible. We are glad you were able to make the most of our tasty breakfast, an ideal way to help start your day. We look forward to welcoming you back on a future occasion. Best regards, Dirección Barceló Costa Vasca

Dear Eva, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Costa Vasca hotel and are delighted to read that we were able to match your holiday expectations. We are glad to hear that you enjoyed your stay with us and the privileged location when we are, just a few minutes from the beach of Ondarreta and La Concha. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Goran, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. On the one hand, we have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size of your room and encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. On the other hand, we do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Annelie, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On the one hand, we are glad to know that you liked our location, in a quiet place a few meters from the Miramar Palace and between the beaches of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the historic center of the city. On the other hand, it is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Finally, thank you for your feedback on the car park price. We understand that additional fees can be inconvenient. We do everything in our power to keep this price as low as possible, and the amount is similar to or less than that of nearby hotels with this service. Please keep in mind that by charging this amount, we are able to keep the area clean and well maintained. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Marie, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are very happy to know that you fully enjoyed your stay with us and both the bike rental and our newly renovated pool helped your pleasant stay. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Maria, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Costa Vasca hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you for highlighting our privileged location, in a quiet area and close to the beach. We are very please to know that you enjoyed our breakfast buffet.B-LikEat breakfasts represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Erik, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very happy to know that you enjoyed the B-likeat buffet breakfast which has a wide variety of quality and balanced products. We are also happy to know that you liked the location we are in, a few minutes from the Miramar Palace, between the beaches of Ondarreta and La Concha. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Guest Experience Manager Barceló Costa Vasca

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Management Department Barceló Costa Vasca

Dear guest, Thank you for letting us know how your stay in our hotel was. We are glad to learn you enjoyed our facilities such as the swimming pool area and the free shuttle service. However, we are sorry to hear you found our gastronomic offer in breakfast rather por in variety and we will take into account your suggestions so that we can improve this aspect. It will be a pleasure to receive you again in our hotel. Kind regards, Direction. Barceló Costa Vasca.

Dear Joel, Thank you very much for scoring us through expedia.com! We hope to see you soon in our hotel. Best regards, Direction. Barceló Costa Vasca.

Dear Ulf, Thank you very much for scoring us through expedia.com! We hope to see you soon in our hotel. Best regards, Direction. Barceló Costa Vasca.