Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I love Sanibel - it's my happy place, and while I was so glad to be back for the first time since Ian, and I can appreciate that Sanibel Moorings is still a work in progress, I was disappointed with the unit we rented and the customer service we recieved while we were there. The carpets were stained, which I can overlook. The furniture was stained, which was just plain gross. We didn't even want to sit on it. The couch, especially, looked like it had urine or vomit stains and even the dining room chairs were gross. The absence of beach umbrellas was a big inconvenience. I would put that at the top of the list of amenities to get going again asap. The fold up beach chairs were great, we actually preferred them to the old ones. But there were 2 adults and 3 kids in our party and two chairs per unit was inadequate and we were forced to rent expensive ones so we could each have one. If amenities like these aren't available, a discount should be given. And the last issue with our stay was the way we were treated by the staff. Andi & Bill were just plain grumpy & rude. No smiles when checking in, short with me when I asked about towels, and just made us feel like were weren't even wanted. Until things improve, I would not recommend The Moorings to anyone.
