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Recensioner av Courtyard by Marriott Santa Ana Orange County

3 out of 5
Courtyard by Marriott Santa Ana Orange County
8 MacArthur Place, Santa Ana, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 547 av 1000 recensioner" "
8 - Bra i betyg. 268 av 1000 recensioner" "
6 - Okej i betyg. 95 av 1000 recensioner" "
4 - Dåligt i betyg. 52 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 1000 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Gabby

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel is right off the fwy for easy access, near restaurants and a starbucks and about 30 mins from the beach. Room was clean. Front desk staff was helpful and very nice. Pool area is small but functional for one day. Would stay here again.
Bodde här 1 natt i april 2024
Svar från Ops Manager 26 apr. 2024
Dear Gabby,Thank you for your review! We're glad to hear you had a nice stay. We look forward to welcoming you back soon.Best regards,Emilee LeonardOperations Manager

8/10 Bra

ARACELY

Reste med sin partner
We really liked this hotel, it’s really clean and comfortable. The staff is very friendly we had some trouble with guests being loud but that is not the hotel’s fault.
Bodde här 2 nätter i april 2024
Svar från Emilee 17 apr. 2024
Dear Aracely,Thank you for your kind words about our staff! We appreciate your feedback and hope to welcome you back soon.Best regards,Emilee LeonardOperations Manager

10/10 Fantastiskt

Ogawa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good Hotel!
Bodde här 1 natt i mars 2024
Svar från Operations Manager 27 mars 2024
Thank you for your review! We're glad to hear you had a nice stay. We look forward to welcoming you back soon.Best,Emilee LeonardOperations Manager

8/10 Bra

Yanwen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Alissa 23 feb. 2024
Thank you Yanwen for rating our property! We hope to welcome you back soon.

10/10 Fantastiskt

Tabitha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every thing was great . The taco Tuesday needs cheese and maybe veggies and maybe beef or hard shells rather than the corn tortillas that we’re falling apart but honestly it’s still a treat . Great place to stay 💜
Bodde här 2 nätter i februari 2024
Svar från Emilee, Front Office Manager 14 feb. 2024
Hello Tabitha! Thank you for taking the time to write about your stay with us. We appreciate the feedback about our Taco Tuesday, and we hope we are able to welcome you back to our hotel in the near future.

8/10 Bra

Ryan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Alissa 15 feb. 2024
Thank you Ryan for the rating!

10/10 Fantastiskt

anhhung

Bodde här 2 nätter i december 2023
Svar från Rkravitz-GM 24 dec. 2023
anhhung, thank you for your review. We are thrilled that you enjoyed your stay. We hope to see you back soon.

10/10 Fantastiskt

Maria

Bodde här 2 nätter i november 2023
Svar från RKravitz-GM 24 nov. 2023
Maria, thank you for the great review. We are glad you had a great stay. We have a great hotel and location. Glad we took good care of you. Come back anytime!

10/10 Fantastiskt

Christian

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Svar från RKravitz-GM 18 nov. 2023
Thank you Christian. Glad you enjoyed. Come back soon.

8/10 Bra

Jamil

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was convenient and in a good area. Staff was friendly and rooms where nice and clean. Parking was easy.
Bodde här 2 nätter i oktober 2023
Svar från RKravitz-GM 31 okt. 2023
Jamil, thank you so much for sharing your thoughts. We love to hear your comments about our rooms and cleanliness. We thank you for your business. Please come back soon.

10/10 Fantastiskt

Frank

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I really liked the property and the staff were more than excellent however the bathroom door did not close properly and water would just soak the bathroom floor and we some friendly ants. All things considered it’s a great place and good people
Bodde här 3 nätter i oktober 2023
Svar från RKravitz-GM 31 okt. 2023
Frank, we are happy that overall, you had a great stay and that we took good care of you. We look forward to your return.

10/10 Fantastiskt

RICHARD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was attending an event at the Orange County Fair grounds … this Marriott was very convenient, clean, quiet, great service and easy parking …. Starbucks next door and some of the best ramen I’ve ever had!! Rates were more than competitive. Will consider it again next year.
Bodde här 3 nätter i oktober 2023
Svar från RKravitz-GM 31 okt. 2023
Richard thanks for the great rating. I am so happy you enjoyed our location. We look forward to your return.

10/10 Fantastiskt

Jenifer

Bodde här 3 nätter i oktober 2023
Svar från RKravitz-GM 31 okt. 2023
Jennifer, thank you for your review. Come back soon.

4/10 Dåligt

Li-Ping

Gillade inte: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från RKravitz-GM 20 okt. 2023
Li-Ping, thank you for your feedback. We would like to hear more about your stay and why you did not enjoy your stay time with us.

4/10 Dåligt

Allison

Bodde här 1 natt i oktober 2023
Svar från RKravitz-GM 15 okt. 2023
Allison, we thank you for your feedback and regret that you did not enjoy your stay. All reviews are shared with the leadership team. Thank you for your business.

8/10 Bra

Marthe

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I hated the fact that the indications to park were very confusing. I didn't know where I was supposed to park . When you arrive after a long drive you don't want to start looking for a place to park and worry that you might be penalized because you parked in the wrong place. Thank you for reading this .
Bodde här 1 natt i oktober 2023
Svar från RKravitz-GM 10 okt. 2023
Marthe, thank you for your feedback. We have plenty of parking in both our outside lot and our garage. We thank you for your business and look forward to your return.

10/10 Fantastiskt

mosadaq

Bodde här 2 nätter i oktober 2023
Svar från RKravitz-GM 10 okt. 2023
mosadaq, thank you for the great score. We are glad that you enjoyed our great hotel and location. Come back soon.

10/10 Fantastiskt

Jose

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från RKravitz-GM 10 okt. 2023
Jose, thanks for you review. Glad you had a great stay.

8/10 Bra

KYOUNGHEE

Bodde här 6 nätter i september 2023
Svar från RKravitz-GM 15 okt. 2023
KYOUNGHEE, we are glad that you enjoyed your stay. Thank you for your feedback. We hope to see you back soon.

10/10 Fantastiskt

Chunfen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staffs are friendly and the room is clean
Bodde här 1 natt i september 2023
Svar från RKravitz-GM 28 sep. 2023
Chufen, we are thrilled to read that you enjoyed your stay with us. I will share with the team here in Santa Ana. We look forward to your return.

10/10 Fantastiskt

Dorraine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från RKravitz-GM 21 sep. 2023
Dorraine, thank you for the perfect score. We strive for 10's all of the time. We appreciate you taking the time to share.

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från RKravitz-GM 21 sep. 2023
Eric, thank you for sharing. We are glad you had a great stay!

10/10 Fantastiskt

Claudious

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was professional, lousy parking for $22 a day
Bodde här 3 nätter i augusti 2023
Svar från RKravitz-GM 5 sep. 2023
Claudious, thank you for the 5 out of five. We are glad to see you had a great stay. It is great to read that the team took great care of you.

10/10 Fantastiskt

Leonardo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Affordable Clean N Comfortable
I always enjoy a clean, comfortable, and affordable hotel. Parking was safe. I didn’t notice too many transients around. Starbucks across the street opens at 5am for those early starters like me. Honestly, I don’t think I’ve ever had an issue with a Courtyard by Marriott. My trips are usually for business.
Bodde här 2 nätter i augusti 2023
Svar från RKravitz-GM 5 sep. 2023
Leonardo we are thrilled to read that you found us clean and comfortable. Glad that you liked our location as well. Come back soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i augusti 2023
Svar från RKravitz-GM 5 sep. 2023
Thank you for staying with us. We appreciate your business.

10/10 Fantastiskt

Murray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great!!
Bodde här 1 natt i augusti 2023
Svar från RKravitz-GM 5 sep. 2023
Murray, we are glad you had a great stay. Thanks for sharing your thoughts. Come back soon.

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 1 natt i augusti 2023
Svar från RKravitz-GM 17 aug. 2023
Diana, thank you for the great score. We appreciate how you have taken the time to share your thoughts about the hotel. Glad you had a great stay. Come back soon.

10/10 Fantastiskt

Gonzalo Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från RKravitz-GM 10 aug. 2023
Gonzalo Grant thank you for the great review. I will share your feedback with the whole hotel team. Please come back the next time you are in OC.

10/10 Fantastiskt

Kristy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would of wanted a hot tub and the outdoor pool to be heated. Great customer service though. My mom left her reading glasses in the room and staff shipped the glasses to my home, received glasses 5 days after checking out of hotel. Overall, area is quite felt safe and there's Starbucks coffee in hotel as well as across the street and restaurants.
Bodde här 3 nätter i juli 2023
Svar från RKravitz-GM 4 aug. 2023
Kristy, glad that you enjoyed your stay with us sorry to hear that our heated outdoor pool was not warm enough for you. I will definitely look into that. So glad that Mom got her glasses back. Come back soon. Thanks for your business.

6/10 Okej

Dave

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beware of excessive parking fees
This hotel is nice. Pool is small, but clean. Gym is excellent—tons of space and new-ish equipment. My big problem is the $22/day for parking. It isn’t a downtown location, and parking isn’t secure or anything, so I don’t understand the fees. I’ve stayed in a lot of hotels, and many with parking fees, but the parking fees here seem completely unnecessary, and $22/day is way too much for this location.
Bodde här 2 nätter i juli 2023
Svar från RK-GM 8 juli 2023
Dave thanks for the feedback. Please understand in regards to parking first ours is the least expensive in the immediate area including the two closet to us in the complex. Also the fees are disclose on all websites. As for being secured it is monitored by the security within complex and our parking management company. We hope to see you back soon.

6/10 Okej

Timothy

Bodde här 1 natt i juli 2023
Svar från RKravitz-GM 4 aug. 2023
Timothy, thank you for the feedback. Please feel free to reach out to me regarding your star. We strive for 5 out of 5. We appreciate your business.

10/10 Fantastiskt

dino

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från RK-GM 8 juli 2023
Dino we are thrilled that you had a great stay. Please come back soon.

10/10 Fantastiskt

Frank

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från RKravitz-GM 29 juni 2023
Frank, thank you for the perfect 10. We are so glad to read that you had a great stay. We work hard to exceed all of our guest's expectations. Please come back soon!

8/10 Bra

Maria Isabel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
like the property it self, DO NOT like the $22.00 parking fee
Bodde här 1 natt i juni 2023
Svar från RKravitz-GM 21 juni 2023
Maria Isabel we are glad that you enjoyed our hotel. As for parking, our fees are disclosed on all booking channels. I do regret if this came as a surprise. Also, when you do shop around in the future, you will find that we are the least expensive in the immediate area. .Please come back soon.

10/10 Fantastiskt

Chi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great visit
Very nice! Great location and great service. Unexpected parking fee and should have added to the room cost already.
Bodde här 3 nätter i juni 2023
Svar från RKravitz-GM 15 juni 2023
Chi thank you for the great score. We work very hard to exceed guest expectations. Glad we took great care of you. In regard to parking, all fees are always disclosed on all booking websites. Also, as a point of reference we are the least expensive when it comes to parking in the immediate area. We look forward to your return.

8/10 Bra

William

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från RKravitz-GM 7 juni 2023
William, thanks for the review. We strive for fives here! Please let us know what we can do better. Gald you enjoyed over all. Come back soon.

10/10 Fantastiskt

Wendy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från RKravitz-GM 7 juni 2023
Wendy thank you so much for the great score. We are so happy that you enjoyed. Please come back soon.

10/10 Fantastiskt

karla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Restaurant closed on weekends
Nice hotel in a good location. We did pick it because it has restaurant but come to find out, it’s closed on the weekends. Plus it’s $23 to park
Bodde här 1 natt i juni 2023
Svar från RKravitz-GM 7 juni 2023
Karla, thank you for your comments. While we do have the Bistro closed for dinner on Saturday and Sunday it always opens for breakfast. We also have grab and go items in our Market. Apologies if that was not clearly communicated. Come back soon.

10/10 Fantastiskt

carlos

Bodde här 3 nätter i maj 2023
Svar från RKravitz-GM 29 juni 2023
Carlos, 5 out of 5 is great. Thank you for your feedback. We look forward to your return to Orange County soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från RKravitz-GM 28 maj 2023
Thank you. Glad you enjoyed your stay. Come back soon.

8/10 Bra

Thomas

Gillade: Renlighet och boendets skick och faciliteter
Good location
Bodde här 4 nätter i maj 2023
Svar från RKravitz-GM 28 maj 2023
Thomas than you for sharing your thoughts. We are glad you had a great stay. Please come back soon.

6/10 Okej

Heather

Affärsresenär
Gillade: Personal och service
Bodde här 11 nätter i april 2023
Svar från RKravitz-GM 17 maj 2023
Heather, we strive to exceed expectations for all of guests. We would like to know more about your stay with us. We appreciate you taking the time to share your thoughts and hope to see you back soon.

4/10 Dåligt

Alan

Gillade: Boendets skick och faciliteter
Banning outside food and drink is inhospitable to the many people who can't or chose not to eat what you serve in your restaurants, at your schedule and your prices, in a district that is a food desert on weekends and after hours.
Bodde här 1 natt i maj 2023
Svar från RKravitz-GM 17 maj 2023
Alan, thanks for your feedback. While we do not allow outside food in our Bistro area when it is open, we most certainly do not mind if you enjoy it in our large lobby space with a large screen TV and comfortable seating. If there was a disconnect between you and a team member, I will certainly address it. We hope you do return.

10/10 Fantastiskt

ChunHua

Bodde här 1 natt i maj 2023
Svar från RKravitz-GM 7 juni 2023
ChunHua, thank you for taking the time to leave your comments. We appreciate it. So happy that you enjoyed your stay. Please come back soon.

2/10 Väldigt dåligt

Hirbod

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very bad experience, The room was dirty and bad smell , very bad services by staffs, no response. had to ask to cancel staying!!!
Bodde här 1 natt i maj 2023
Svar från RKravitz-GM 11 maj 2023
Hirbod, thank you for the feedback. We are sorry to hear that you did not enjoy your stay. I will be sure to share your comments with the leadership team here at the hotel.

10/10 Fantastiskt

TIANLIANG

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
overall it is good
Bodde här 2 nätter i maj 2023
Svar från RKravitz-GM 10 maj 2023
Tianliang, we are so glad that you enjoyed your stay. We hope to see you back soon.

8/10 Bra

Israel

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
……………………….
Bodde här 2 nätter i april 2023
Svar från GM-RK 10 maj 2023
Israel, we thank you for your feedback. We hope to exceed your expectations with a perfect 5 next time. See you soon.

10/10 Fantastiskt

Lucero

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family and I had just experienced the worst hotel experience at La Quinta Inn. It was nearly midnight when we booked with Courtyard and WOW, what a difference! When we arrived, the staff was amazing and so helpful. The rooms were clean and upkept. Best sleep we could’ve asked for. In the morning I stopped by the Bistro and both the man and woman there were so helpful and genuinely nice. As I walked back to the room, the front desk acknowledged and greeted me with a friendly “Goodmorning”. All of these little details is what makes a great hotel. You never know what your travelers have gone through, and I’m so thankful that the Courtyard team took care of my family and I. We will be lifelong Marriott members from this single experience. Thank you!
Svar från RKravitz-GM 24 apr. 2023
Lucero, thank you for sharing your experience with us. We are thrilled to read that we exceeded your expectations. We work hard to make sure each and every guest enjoys there stay with us in Santa Ana. We hope to see you back soon.

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clise to the airport
Bodde här 2 nätter i april 2023
Svar från RKravitz-GM 24 apr. 2023
Patricia, thank you for the great score. Gald to see that you enjoyed your stay with us. We hope to see you back soon.

8/10 Bra

Natalie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff, great service. The beds are comfortable, the amenities seem to be adequate, but we didn't use any. The parking situation is a bit confusing, but not too bad. There is a great little "street mall" next door with several restaurants and a Starbucks. Would definitely stay again.
Bodde här 1 natt i april 2023
Svar från RKravitz-GM 21 apr. 2023
Natalie we are thrilled to hear that you found our hotel team friendly and our beds comfortable. Next time please join us at our Bistro. Please come back soon.