Husdjursvänliga hotell i Santa Ana

“Staff was nice, but the property was a little rundown. We had a big water bug in our room and we called for someone to spray and no one ever came. A lot of things were broken in the room when we got in there paint off the walls bathroom door broken. ”

“Arrived at 11pm to check in along with 20+ other guests trying to check in. There was a long line. Per staff the night shift had just came in at 11pm and they were not notified that they had a system error which was not allowing them to check in any guests. We waited for an hour as they were waiting for a call back from the manager who was not on staff. They had no manager there and the two front desk staff were unable to help. After an hour I requested a refund so I can go book another hotel....

“Loved it”

“BEWARE! Terrible management and non-working AC. We stayed here from 7/25 to 7/29 and had an awful experience. Upon check-in, our fourth-floor room had a completely non-functional AC unit with filters on the ground and tools scattered like a construction site. The front desk initially dismissed our concerns, claiming the room was fine. Only after we insisted on a maintenance check—and my husband went up to confirm—did they acknowledge the blower was entirely broken.Because the hotel was...

“Trevligt, men enkelt. Rent och prydligt! Långsamt Wi-Fi! Saknar frukosten! Massvis med TV-kanaler! Vill inte klaga på någonting beträffande hotellet! Jag trivdes jättebra den vecka jag bodde där! DOCK!!! har jag ett stort minustecken. Jag bokade (och betalade) en hyrbil via Hotels.com Den dök aldrig upp!?! Inget svarsmail. Inget! How ´bout that?”

“The room had a really weird smell, it was damp all the time. I asked the front desk when we arrived to get cooking utensils and pans, I was told they would bring everything to us but it never happened. When we asked about the smell and if someone could take a look at the AC unit we were told to open the window. While walking down the hallway to the laundry room a small dog pooped. I know it is the responsibility of the owner to pick it up, but it was left there for hours. Even the staff walked...