1623 East 1st Street, I-5/Santa Ana Freeway at 1st St., Santa Ana, CA
Recensioner
6,8
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 267 av 1000 recensioner" "
10 - Fantastiskt
267
8 - Bra i betyg. 269 av 1000 recensioner" "
8 - Bra
269
6 - Okej i betyg. 178 av 1000 recensioner" "
6 - Okej
178
4 - Dåligt i betyg. 111 av 1000 recensioner" "
4 - Dåligt
111
2 - Väldigt dåligt i betyg. 175 av 1000 recensioner" "
2 - Väldigt dåligt
175
7,0/10
Renlighet
7,6/10
Personal och service
6,4/10
Bekvämligheter
6,6/10
Boendets skick och faciliteter
7,0/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Cynthia
6 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cynthia
Bodde här 1 natt i maj 2024
Svar från Sophia CSR 9 maj 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Fantastiskt
Kaylah
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Kaylah
Bodde här 1 natt i april 2024
Svar från Sophia CSR 30 apr. 2024
Dear Guest,Thank you for the 5 out of 5-star ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
2/10 Väldigt dåligt
Bernice
27 apr. 2024
Tried to check in and no one was in the front desk
Bernice
Bodde här 1 natt i april 2024
Svar från Cassey Hubbard GM 29 apr. 2024
Hi Bernice, Hope this message finds you well. I did look into this further and watched my cameras for entire shift on the 26th and my employee was at the front desk the entire evening until 5 am. I watched her check several guest in are you sure you went to the correct location? We have even attempted to reach out to you several times via the number on file
2/10 Väldigt dåligt
Shayne
10 apr. 2024
Homeless people staying there noisy all night
Shayne
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 11 apr. 2024
Hi Shayne,We regret your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
4/10 Dåligt
Olivia
7 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet
The room was absolutely disgustingly dirty. My first room was filled with roaches. I asked to move to a different room. That room had bodily fluid stains all over - on the bed, door, floor. There was hair in the shower. It was gross. The staff was nice.
Olivia
Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 apr. 2024
Dear Guest,We regret the unacceptable conditions you encountered during your stay. Providing a clean and comfortable environment is paramount to us. Your experience does not reflect the high standards we strive for, and we will investigate these issues with our housekeeping team to ensure improvements are made immediately. We appreciate your kind words about our staff and will use your feedback to better serve our guests in the future.
8/10 Bra
Joslyn
Affärsresenär
7 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The area is not the best . The property was very clean and I was happy to have my pet there for free.
Joslyn
Bodde här 3 nätter i mars 2024
Svar från Sophia CSR 8 apr. 2024
Hi Joslyn,Thank you for your review. We're pleased to hear that you found our property clean and that you appreciated our pet-friendly policy. While we understand your concerns about the area, we're committed to providing a safe and welcoming environment for all our guests. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.
2/10 Väldigt dåligt
Dan
7 apr. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad experience
Dan
Bodde här 1 natt i april 2024
Svar från Sophia CSR 8 apr. 2024
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Fantastiskt
Lori
4 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and quiet
Lori
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 5 apr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Okej
shane
29 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
its a nice place to stay for the price
shane
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 30 mars 2024
Hi Shane,Our team is glad to hear that you found our place to be a good value for your money! Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a comfortable and enjoyable experience, and we look forward to hosting you again in the future!
10/10 Fantastiskt
Jarrod
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Jarrod
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 27 mars 2024
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Fantastiskt
Joslyn
Affärsresenär, Reste med familjen
25 mars 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Very clean property! No problems on the property
Joslyn
Bodde här 3 nätter i mars 2024
Svar från Sophia CSR 26 mars 2024
Dear Guest,Thank you for your positive review! We are happy to hear that you found our property very clean and that you didn't encounter any problems during your stay. Our team works hard to maintain a high standard of cleanliness and provide a hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!
10/10 Fantastiskt
Thayana
23 mars 2024
Gillade: Renlighet och personal och service
Thayana
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 26 mars 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Fantastiskt
Brenda
Affärsresenär, Reste med sin partner
15 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
this hotel is clean
Brenda
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 16 mars 2024
Hi Brenda,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bra
Martin
21 feb. 2024
Martin
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 24 feb. 2024
Hi Martin,Seeing such a fantastic rating warms our hearts. We sincerely thank you for sharing your experience. We look forward to welcoming you back when you're in the area again!
4/10 Dåligt
Joey
18 feb. 2024
Joey
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 21 mars 2024
Hi Joey,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
4/10 Dåligt
Olasile
12 feb. 2024
Gillade inte: Boendets skick och faciliteter
Terrible facilities, seems like the whole place is an
Homeless shelter.
Olasile
Bodde här 2 nätter i februari 2024
Svar från Sophia CSR 13 feb. 2024
Hi Olasile,Our team regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.
10/10 Fantastiskt
Eitan
12 feb. 2024
Eitan
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 14 feb. 2024
Hi Eitan,Thank you so much for the lovely 5-star review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!
10/10 Fantastiskt
Jorge
11 feb. 2024
Gillade: Boendets skick och faciliteter
Todo bien
Jorge
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 12 feb. 2024
Hi Jorge,I appreciate your rating and review. Receiving an astonishing 5-star review is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!
10/10 Fantastiskt
José Luis
Affärsresenär, Reste med familjen
10 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and cozy
José Luis
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 11 feb. 2024
Hi Jose,Creating a warm and inviting atmosphere for our guests is what we aim for, and we're thrilled that you felt comfortable during your stay. Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for another cosy experience in the future. We look forward to seeing you again soon!
10/10 Fantastiskt
Marcos
7 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es un buen lugar para descansar
Marcos
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 8 feb. 2024
Hi Marcos,Glad to hear that you found our hotel to be a good place to rest. Ensuring our guests have a peaceful and comfortable stay is our priority, and that you were able to relax with us. Thank you for your feedback, and we hope to have the opportunity to welcome you back for another restful stay in the future!
10/10 Fantastiskt
Marie
Reste med familjen
5 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Marie
Bodde här 14 nätter i januari 2024
Svar från Sophia CSR 6 feb. 2024
Hi Marie,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!
8/10 Bra
Juan Carlos
5 feb. 2024
Juan Carlos
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 6 feb. 2024
Hi Juan,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
10/10 Fantastiskt
Bianca
Affärsresenär
31 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bianca
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 31 jan. 2024
Hi Bianca,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 Fantastiskt
Rada
29 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rada
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 31 jan. 2024
Hi Rada,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 Bra
shane
25 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice
shane
Bodde här 1 natt i januari 2024
Svar från Cassey Hubbard GM 25 jan. 2024
Thank you Shane for the good review we hope to see you next time
10/10 Fantastiskt
Robyn
Affärsresenär
20 jan. 2024
Gillade: Renlighet och bekvämligheter
Robyn
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 20 jan. 2024
Hi Robyn,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
8/10 Bra
Mauricio
18 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mauricio
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 20 jan. 2024
Hi Mauricio,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
8/10 Bra
Kevin
Reste med familjen
17 jan. 2024
Gillade: Bekvämligheter
Newly updated floor and plumbing fixture.
Kevin
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 18 jan. 2024
Hi Kevin,Our commitment to maintaining a comfortable and modern environment is a top priority, and we're delighted that you noticed the improvements. Thank you for choosing us, and we look forward to hosting you again in the future!
10/10 Fantastiskt
James
15 jan. 2024
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
James
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 17 jan. 2024
Hi James,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 Fantastiskt
Jarrod
15 jan. 2024
Gillade: Bekvämligheter
Jarrod
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 17 jan. 2024
Hi Jarrod,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
2/10 Väldigt dåligt
Mahdi, Laguna Niguel
15 jan. 2024
Mahdi
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 17 jan. 2024
Hi Mahdi,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
10/10 Fantastiskt
Mauricio
13 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Mauricio
Bodde här 2 nätter i januari 2024
Svar från Sophia CSR 14 jan. 2024
Hi Mauricio,Thank you so much for the fantastic 5 out of 5 rating! We are thrilled to hear that you had such a positive experience. It's always our goal to provide excellent service and make our guests feel valued. Your feedback is truly appreciated, and it motivates our team to continue delivering top-notch service. We look forward to welcoming you back in the future and creating more memorable experiences for you.
10/10 Fantastiskt
Mahdi
11 jan. 2024
Gillade: Bekvämligheter
Mahdi
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 11 jan. 2024
Hi Mahdi,Thank you for the 5-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.
10/10 Fantastiskt
Mauricio
Affärsresenär, Reste med husdjur
9 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing with me and made me feel like family. Thanks to Alex and Yadira for their kindness and professionalism.
Mauricio
Bodde här 3 nätter i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Mauricio,Thank you for taking the time to share your positive experience with our staff, especially Alex and Yadira. We're thrilled to hear that their kindness and professionalism made you feel like family during your stay. Delivering exceptional service is our priority, and we appreciate your recognition of our team members. We look forward to welcoming you back and ensuring another warm and welcoming experience.
10/10 Fantastiskt
Alexis
7 jan. 2024
Alexis
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Alexis,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
4/10 Dåligt
Angel
7 jan. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Broke into the our room into the middle of the night because the front desk girl didn’t check their system right
Angel
Bodde här 1 natt i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Angel,I am thoroughly investigating this incident to prevent any recurrence in the future. Please accept our sincere apologies, and we appreciate your understanding as we take immediate steps to address and rectify this situation. We hope to have the opportunity to make amends and provide you with the quality experience you deserve in the future.
10/10 Fantastiskt
hector
5 jan. 2024
hector
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Hector,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 Fantastiskt
Cecilia
5 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You should definitely give a raise ro the girl at the front desk. She is so kind and helpful.
Cecilia
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 10 jan. 2024
Hi Cecilia,Thank you for your positive feedback and kind words about our front desk staff. We truly appreciate your recognition of her kindness and helpfulness. We are fortunate to have dedicated team members, and your acknowledgement motivates us to continue delivering exceptional service.
8/10 Bra
Pablo
2 jan. 2024
Nice place to stay
Pablo
Bodde här 1 natt i december 2023
Svar från Sophia CSR 31 jan. 2024
Hi Pablo,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
10/10 Fantastiskt
Amber
Reste med familjen
2 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amber
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 5 jan. 2024
Hi Amber,Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd be delighted to hear it. We look forward to welcoming you back for another outstanding visit in the future!
10/10 Fantastiskt
josue
1 jan. 2024
josue
Bodde här 1 natt i december 2023
Svar från Sophia CSR 23 jan. 2024
Hi Josue,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
8/10 Bra
Cheriesse
Reste i grupp
31 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cheriesse
Bodde här 1 natt i december 2023
Svar från Sophia CSR 1 jan. 2024
Hi Cheriesse,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
6/10 Okej
Armando
Reste med familjen
30 dec. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Armando
Bodde här 4 nätter i december 2023
Svar från Sophia CSR 1 jan. 2024
Hi Armando,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
8/10 Bra
Morgan
Reste med sin partner, Reste med husdjur
30 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ive stayed in some disgusting Motel 6 before but this one was definitely one of the best ones. Not best motel but best out of motel 6. There was minimal hair on the room floor, bed and bathroom. But ive seen way worse. The location was perfect staff was perfect.
Morgan
Bodde här 2 nätter i december 2023
Svar från Sophia CSR 1 jan. 2024
Hi Morgan,It's great to know that the location was convenient for you, and the staff provided excellent service. If there are specific areas where you believe we can enhance our services further, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing Motel 6.
10/10 Fantastiskt
Guillermo
29 dec. 2023
Guillermo
Bodde här 7 nätter i december 2023
Svar från Sophia CSR 20 jan. 2024
Hi Guillermo,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
6/10 Okej
Verifierad resenär
25 dec. 2023
did not stay when we got there we got an emergency
Verifierad resenär
Bodde här 1 natt i december 2023
Svar från Sophia CSR 27 dec. 2023
Dear Guest,We regret the inconvenience caused during your recent stay with us. We take all feedback seriously and would like to investigate this matter further. Kindly provide us with more details about your experience so that we can improve our service and facilities. We hope to have the opportunity to make it up to you in the future.
10/10 Fantastiskt
sierra
24 dec. 2023
sierra
Bodde här 1 natt i december 2023
Svar från Sophia CSR 26 dec. 2023
Hi Sierra,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 Fantastiskt
Verifierad resenär
20 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i december 2023
Svar från Sophia CSR 21 dec. 2023
Dear Guest,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 Fantastiskt
Jeffery
20 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The front staff was awesome. The room was very clean and housekeeping every day.
Jeffery
Bodde här 5 nätter i december 2023
Svar från Sophia CSR 21 dec. 2023
Hi Jeffery,Pleased to hear that our front staff was awesome and that you found your room very clean with daily housekeeping. Providing excellent service and maintaining a clean and comfortable environment are top priorities for us. Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.
10/10 Fantastiskt
Mafer, Los Angeles
19 dec. 2023
Mafer
Bodde här 3 nätter i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Mafer,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!