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Recensioner av El Encanto, A Belmond Hotel, Santa Barbara

5 out of 5
El Encanto, A Belmond Hotel, Santa Barbara
800 Alvarado Place, Santa Barbara, CA

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 395 av 486 recensioner" "
8 - Bra i betyg. 45 av 486 recensioner" "
6 - Okej i betyg. 28 av 486 recensioner" "
4 - Dåligt i betyg. 14 av 486 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 486 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Erik, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top hotel!
Very nice hotel in every way.
Svar från Stella Ahn 12 dec. 2015
Dear Erik, Thank you for your review of Belmond El Encanto and delighted you enjoyed your visit and hope to welcome you back in the not too distant future. Best regards, Stella Ahn Executive Assistant Manager

10/10 Fantastiskt

Fredrik, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Santa Barbaras bästa hotell
Santa Barbara är Kaliforniens pärla ett riktigt paradis mycket trevligt med vackra miljöer och fantastiska restauranger. Underbart bila upp längs kusten Highway 1 mot San Fransisco. Det här hotellet är väldigt bra med förträfflig service och hög standard. Santa Barbaras bästa hotell.
Svar från Stella Ahn 28 nov. 2015
Dear Frederik, Thank you for your recent review of Belmond El Encanto. Would be our pleasure to welcome you back should your travels bring you back to Santa Barbara. Best regards, Stella Ahn

10/10 Fantastiskt

amanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was beautiful and the staff were extremely helpful and friendly.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Travis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was absolutely exceptional and made the experience so great. Can't wait to go back again!
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Vivian

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Beautiful property. However I think we got sick after using the pool in the evening 6:15p-7p. There is no jacuzzi. We woke at 3a with cold symptoms. Unfortunately getting sick makes me hesitant to return.
Bodde här 1 natt i februari 2024
Svar från Fernanda Pita 1 mars 2024
Dear Ms. Vivian,We really sorry about your experience. We hope you are feeling better and we regret to inform that we had no information during your stay about your experience to be able to assist you while you were staying with us. We look forward to your return. Sincerely

10/10 Fantastiskt

Pauline

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect retreat-like experience—the views are amazing.
Bodde här 3 nätter i februari 2024
Svar från Fernanda Pita 1 mars 2024
Dear Pauline, I am so happy to learn about your experience. We look forward to welcoming you back in the near future. Sincerely

10/10 Fantastiskt

Catalina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Fernanda Pita 1 mars 2024
Thank you for your review!We look forward to your return.Sincerely

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Fernanda Pita 1 mars 2024
Thank you for your review!We look forward to your return.Sincerely

10/10 Fantastiskt

James

Bodde här 2 nätter i januari 2024
Svar från Fernanda Pita 1 mars 2024
Dear Mr. James, Thank you for your review!We look forward to your return.Sincerely

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Living large
Beautiful setting and rooms World class service
Bodde här 2 nätter i januari 2024
Svar från Rob 16 jan. 2024
Dear John,Thank you so much for the kind words! We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon.Sincerely,Rob StittDirector of Rooms

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is my favorite hotel. I go to El Encanto every time I’m in SB.
Bodde här 1 natt i november 2023
Svar från Brendan Turner 15 nov. 2023
Dear Jennifer, thank you so much for taking the time to provide us this feedback. I am so pleased to hear you enjoyed your stay with us. Please let us know if we may be of any further assistance in the future as we do hope to welcome you back, kind regards, Brendan at the Front Desk of El Encanto

10/10 Fantastiskt

Natasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent front desk manager Armando. Beautiful serene luxurious property with great service. The best property in the area surpasses the Rosewood for quiet and serenity.
Bodde här 2 nätter i oktober 2023
Svar från Brendan Turner 5 nov. 2023
Dear Natashe, thank you so much for taking the time to provide us this feedback. I am so pleased to hear you are enjoyed your stay with us and the excellent service from Armando. Please let us know if we may be of any further assistance in the future as we do hope to welcome you back, kind regards, Brendan at the Front Desk of El Encanto

8/10 Bra

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food was average at best
Bodde här 3 nätter i oktober 2023
Svar från Fernanda Pita 19 okt. 2023
Dear Mr. BrianThank you for the gift of your feedback. We look forward to welcoming you back soon.Sincerely

10/10 Fantastiskt

Jennifer

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2023
Svar från Fernanda Pita 19 okt. 2023
Hi Ms. JenniferThank you for your feedback! We hope to welcome you back in the near future. Sincerely

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The American Riviera Holiday
Fabulous hotel and staff! The view makes you feel like you’re in Italy and they are dog and kid friendly!! The perfect vacation from LA!
Bodde här 3 nätter i september 2023
Svar från Fernanda Pita 10 sep. 2023
Dear Kim, Thank you for your review and for graciously noting your experience highlights.It was a pleasure serving you! Our team is delighted to read your comments!We hope to welcome you back in the near future!SincerelyFernanda PitaDirector of Guest Experience"

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A jacuzzi and music around the pool.
Bodde här 1 natt i augusti 2023
Svar från Fernanda Pita 29 aug. 2023
Dear Ms.Patricia, Thank you for your review and for graciously noting your experience highlights.The team cares deeply about their craft and your experience. Secondly, thank you for caring enough to note opportunities for improvement. We will work on this! It was a pleasure to serve you and we look forward to having you again. Sincerely,

10/10 Fantastiskt

Nikola

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An incredible property. On top of Santa Barbara. 10 Mins drive to Montecito. It a serene haven.
Bodde här 2 nätter i augusti 2023
Svar från Fernanda Pita 29 aug. 2023
Dear Nikola, Thank you for your review and for graciously noting your experience highlights.It was a pleasure serving you! Our team is delighted to read your comments!We hope to welcome you back in the near future!SincerelyFernanda PitaDirector of Guest Experience

10/10 Fantastiskt

Gilbert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was wonderful
Bodde här 4 nätter i juli 2023
Svar från Fernanda Pita - Director of Guest Experience 5 aug. 2023
Dear Mr. Gilbert, Thank you for your review and comments. We hope to welcome you back in the near future. SincerelyFernanda Pita

10/10 Fantastiskt

Androniki

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful grounds, well-appointed and beautiful room, great food, and lots of extras for our toddler including an adorable toddler bed and a backpack with toys.
Bodde här 1 natt i juli 2023
Svar från Fernanda Pita - Director of Guest Experience 1 aug. 2023
Dear Androniki, Thank you for your feedback and comments. Our team is delighted to read. We look forward to welcoming you back in the near future!Sincerely

10/10 Fantastiskt

Lars

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A beautiful escape to tranquility
Bodde här 1 natt i juli 2023
Svar från Fernanda Pita - Director of Guest Experience 1 aug. 2023
Dear Mr. Lars, Thank you for your feedback and comments. We hope to welcome you back in the near future.SincerelyFernanda Pita Director of Guest Experience

10/10 Fantastiskt

Martine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have zero complaints about this amazing place. They keep their grounds impeccable and their service is unmatched. Even though we were in teh most luxurious accomodations, the bungalows also feel cozy and like home. We were here for our baby moon and didn't want to leave. El Encanto also has a splendid reputation among locals, which speaks volumes. You must stay here if you travel to Santa Barbara.
Bodde här 3 nätter i maj 2023
Svar från Fernanda Pita - Director of Guest Experience 30 maj 2023
Dear Martine, Thank you for your review and for graciously noting your experience highlights.It was a pleasure serving you! Our team is delighted to read your comments!We hope to welcome you back in the near future!SincerelyFernanda PitaDirector of Guest Experience

10/10 Fantastiskt

Ana Gabriela, fountain valley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place and amenities
Bodde här 2 nätter i april 2023
Svar från Fernanda Pita Director of Guest Experience 6 maj 2023
Dear Ana Gabriela, Thank you for your review and for graciously noting your experience highlights.It was a pleasure serving you! Our team is delighted to read your comments!We hope to welcome you back in the near future!SincerelyFernanda PitaDirector of Guest Experience

10/10 Fantastiskt

Jon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous property and the staff is amazing… can’t wait to return!
Bodde här 2 nätter i april 2023
Svar från Fernanda Pita - Director of Guest Experience 8 apr. 2023
Dear Mr. Jon, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Mindy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is a must if you’re looking for something extra special in California. The grounds are impeccable. The staff is so kind and thorough. Our experience at El Encanto, from the rooms to the pool & view, to the dining, were exceptional. You’ll feel like you’re on top of the world.
Bodde här 1 natt i mars 2023
Svar från Fernanda Pita - Director of Guest Experience 29 mars 2023
Dear MindyWe are so happy to hear from you about your experience. El Encanto is a special place. We look forward to your return. SincerelyFernanda PitaDirector of Guest Experience

10/10 Fantastiskt

Marietta

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2023
Svar från Fernanda Pita - Director of Guest Experience 25 feb. 2023
Dear Ms. Marietta, Thank you for your generous review! We look forward to your return.SincerelyFernanda Pita

10/10 Fantastiskt

Danielle

Bodde här 3 nätter i januari 2023
Svar från Fernanda Pita - Director of Guest Experience 25 feb. 2023
Dear Ms. Danielle, Thank you for your generous review. We are so happy to hear from you. We hope to welcome you back soon. SincerelyFernanda

8/10 Bra

Douglas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very pleasant stay, but not exceptional. I question the value for money
Bodde här 2 nätter i januari 2023
Svar från Fernanda Pita - Director of Guest Experience 12 jan. 2023
Dear Mr. Douglas, Thank you for your comments. The team cares deeply about their craft and your experience. Secondly, thank you for caring enough to note opportunities for improvement. We will work on this! It was a pleasure to serve you and we look forward to having you again. Sincerely

10/10 Fantastiskt

Lucia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is very comfortable, peaceful, elegant,
Svar från Fernanda Pita - Director of Guest Experience 5 jan. 2023
Dear Ms. Lucia. Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Tara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful bungalow layout. Stayed in the Superior King suite 801. Had its own fireplace, heated floors and an amazing large bathroom with a full bath and shower. In room dining was so good, ordered halibut tacos. So impressed!!
Bodde här 1 natt i december 2022
Svar från Fernanda Pita - Director of Guest Experience 24 dec. 2022
Dear Ms. Tara, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay was great. The service was awesome and the scenery is gorgeous.
Svar från Fernanda Pita - Director of Guest Experience 21 dec. 2022
Dear Joi, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Anne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything about the property & staff. I did have one negative experience. I wanted to look at the gym. A guest there refused to let me in because she was using the exercise bike without a mask. I did not have a mask so she told me that I could not come in!!!! I was very upset but did not want to be confrontational with such an nasty person. It truly flavored my experience at the hotel.
Bodde här 3 nätter i december 2022
Svar från Fernanda Pita - Director of Guest Experience 17 dec. 2022
Dear Ms. Anne, Thank you for your feedback and for sharing the highlights of your experience with us. I am sorry about the fitness experience. We do not require wearing masks. We look forward to welcome you back

10/10 Fantastiskt

Frances

10/10 Fantastiskt

Megan Smith

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely amazing hotel. The hotel team is so nice and accommodating. They anticipate yours needs. The food was delicious and the view is beautiful.
Bodde här 3 nätter i december 2022
Svar från Fernanda Pita - Director of Guest Experience 15 dec. 2022
Dear Ms. Smith, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceptional service and setting
Exceptional service and setting. Beautiful ocean and city view. Charming cottage rooms and lush grounds.
Bodde här 3 nätter i december 2022
Svar från Fernanda Pita - Director of Guest Experience 9 dec. 2022
Dear Monica, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Arlene

Bodde här 1 natt i oktober 2022
Svar från Fernanda Pita - Director of Guest Experience 26 okt. 2022
Thank you for your review!We hope to welcome you back soon!

10/10 Fantastiskt

ZENG

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is perfect in this hotel. Luxurious, beautiful, comfortable . We will definitely come back!
Bodde här 2 nätter i oktober 2022
Svar från Fernanda Pita - Director of Guest Experience 10 okt. 2022
Dear Zeng, Thank you very much for your comments. We are thrilled you had a good time with us. We look forward welcoming you back in a near future!

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet och personal och service
Wonderful place. Staff is extremely well trained. Excellent experience but somewhat overpriced.
Bodde här 2 nätter i oktober 2022
Svar från Fernanda Pita - Director of Guest Experience 3 okt. 2022
Dear Mr. David,Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon!

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great location with easy walking distance to the Mission and great views along the beautiful surrounding neighborhoods..
Bodde här 2 nätter i september 2022
Svar från Fernanda Pita - Director of Guest Experience 29 sep. 2022
Dear Mr. William, Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place!We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från Fernanda Pita - Director of Guest Experience 8 aug. 2022
Thank you for your generous review! We are thrilled that you enjoyed your stay with us. El Encanto is a very special place! We hope to welcome you back soon!

10/10 Fantastiskt

Shashin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2022
Svar från Fernanda Pita - Director of Guest Experience 4 aug. 2022
Thank you for the gift of your feedback! It was a pleasure serving you! Our team is delighted to read your comments! We hope to welcome you back in a near future!

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and well run property. All staff were very attentive and the rooms are beautifully designed and very well maintained.
Bodde här 4 nätter i juli 2022
Svar från Fernanda Pita - Director of Guest Experience 30 juli 2022
Thank you for the gift of your feedback! It was a pleasure serving you! Our team is delighted to read your comments! We hope to welcome you back in a near future!

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Fernanda Pita - Director of Guest Experience 18 juli 2022
Dear Mr. Richard We are so happy to learn about your recent experience wth us! We hope to welcome you back in the near future! Sincerely

10/10 Fantastiskt

Joerg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s such a unique wonderful place
Bodde här 1 natt i juni 2022
Svar från Fernanda Pita 22 juni 2022
Dear Mr. Joerg, We are so happy to know about your experience! We hope to welcome you back in a near future! Sincerely Fernanda Pita Director of Guest Experience

10/10 Fantastiskt

Ludovico

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
amazing...
Bodde här 1 natt i juni 2022
Svar från Fernanda Pita - Director of Guest Experience 10 juni 2022
Dear Mr Ludovico, THank you for your comments! We hope to welcome you back soon! Sincerely

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a wonderful hotel, beautiful, delicious food, everyone very friendly and helpful with making plans and making them happen as well. I hope to visit many more times.
Bodde här 3 nätter i april 2022
Svar från Fernanda Pita 9 maj 2022
Dear Diana, We are so with the gift of your feedback! We hope to welcome you back in a near future! Have a lovely day ahead, Sincerely, Fernanda

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A true luxury hotel! Very dog friendly
This is our second stay at the El Encanto in the last year and it is our favorite place to stay in Santa Barbara. It is a true luxury hotel with great personalized service. Many luxury brands feel less than such these days particularly after the pandemic staffing impacts. This hotel is much better than Bacara these days in terms of services and making guests feel special. We have larger dogs and they were welcomed throughout the hotel except the pool and the staff was truly dog friendly. We look forward to many more trips here.
Bodde här 2 nätter i april 2022
Svar från Fernanda 9 maj 2022
Dear Jason, Thank you for your time in giving us your feedback! We will share it with our staff! We hope to welcome you, Rebecca, Cairo, and Aspen, back in a near future! Sincerely,

10/10 Fantastiskt

Jeremy

Bodde här 9 nätter i april 2022
Svar från Fernanda Pita - Director of Guest Experience 10 okt. 2022
Thank you for your review!We hope to welcome you back in a near future!

10/10 Fantastiskt

Walter, Lafayette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2022
Svar från Fernanda Pita - Director of Guest Experience 10 okt. 2022
Thank you for your review!We hope to welcome you back soon!

6/10 Okej

Michael

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I only stayed at the property for one night, so it is harder to evaluate it perhaps as fairly as I might otherwise. It is a beautiful place, with stunning views of the Santa Barbara coastline. But I was irritated to arrive at 3:30 in the afternoon, and be told my room was not quite ready. 90 minutes later, for myself and other guests, the rooms were finally available. When we arrived for dinner at 7:30, once again the table wasn’t ready, and it was closer to 8pm before we were seated. My guess is that they are understaffed, and struggling with meeting the demands of more guests post Covid. However, if El Encanto is going to share $1500 per room per night, they need to have these staffing issues resolved!
Bodde här 1 natt i mars 2022
Svar från Fernanda Pita 17 maj 2022
Dear Guest, Thank you for your time in giving us your feedback, we appreciate it. I would like to contact you for a better understanding of your complaints. Would you please let me know the best time and number to reach you? Sincerely,

2/10 Väldigt dåligt

gloria

Bodde här 1 natt i februari 2022