Thank you for taking the time to review our property. We really appreciate it, and we hope you return to see us when you are back in the Santa Cruz area!

Vi uppskattar verkligen att du bor hos oss här, Best Western Inn, Santa Cruz. Vi vill att alla våra gäster ska ha en positiv upplevelse medan de är här. Vi värdesätter och uppskattar våra gäster. Vårt hotell är inte snyggt, men våra rum är rena, bekväma och vi är konveinant beläget precis vid motorväg 1 och motorväg 17. Vi är glada över att du totalt sett har haft din vistelse. Best Western International välkomnar alla från världens fyra hörn till en plats som känns som hemma.

Santiago, thank you for bringing this to our attention. It is important to us that we maintain high standards of cleanliness. Our team will look into this matter to ensure future stays meet your expectations. We appreciate your feedback and hope to have the chance to serve you better next time.

Aurelio Y Josefina, thank you for bringing these concerns to our attention. Cleanliness and comfort are important, and it is disappointing that your experience did not reflect our standards. Your feedback will be shared with our housekeeping team to ensure improvements are made.

Thank you for the fantastic rating, Carrie!It's outstanding you had such a wonderful experience at Best Western Inn Santa Cruz. We care about the satisfaction of our guests. We can't wait to see you again soon!

MANJUNATHA, thank you for your balanced review. We are happy to hear that you enjoyed our breakfast and found your room clean. Regarding the air conditioning, your feedback is essential, and we appreciate your suggestion. We constantly strive for improvements and your remarks will guide us in that direction. Looking forward to your next stay for an even better experience.

Rizza, thank you for your rating of our hotel on Expedia. Since you did not provide specific feedback, we can't address any particular experience. However, we are committed to improving and your rating helps us focus on areas for enhancement. We hope that during your next stay at Best Western Inn Santa Cruz, you'll find our improvements notable.

Thanks for the perfect rating, Natalia!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Best Western Inn Santa Cruz.Have a wonderful day!

Mercy，感谢您选择 Best Western Inn Santa Cruz 并花时间分享您的体验。我们感谢您对早餐的反馈。请放心，我们致力于确保您在住宿期间的各个方面都尽可能愉快，包括新鲜烹制的早餐。我们期待将来再次接待您。

Kristine, thank you for sharing your experience at the Best Western Inn Santa Cruz. We're pleased to hear you appreciated the cleanliness of your room and our choice in flooring. Furthermore, we're delighted our complimentary breakfast met your expectations. It is however unfortunate to learn about your slightly longer than usual check-in experience. We continuously strive for improvement and your feedback helps us achieve that. We hope to see you again.

Dear Anthony,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8314254717.Sincerely,Front DeskManagementBest Western Inn