Hotell i Santa Cruz La Laguna

“This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

“Somethings were amazing, the staff, the clean rooms, the wonderful food, and beautiful grounds, and magical massages. Somethings were less than wonderful, but take the good with the bad. The hot water is more along the line of warmish water. My rooms door knob broke, but was fixed the next day. ”

“Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend ”

“One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. ”

“Magiskt! Utsikten, lugnet, soluppgången, enkelt men ändå sofistikerad. Trevlig, avslappnad och tillmötesgående personal. Jättegod mat, även vegetariska alternativ som är helt gudomliga. Rekommenderas varmt.”

“Very slow the service. ”

“The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay...

“We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge...

“Such a beautiful bnb!!!! Most incredible views from the Armadillo room! Delicious included breakfast, made fresh from the sweetest chefs! Also a beautiful view from the restaurant. The staff was the best!! So, so nice and responsive with any questions. They also give you an info guide and were so helpful with booking transport, any activities, doing laundry, etc! It’s about a 12min tuktuk ride from town, they give you a number for a tuktuk driver that you can text when you need a ride- Lino is...

“Clean place, great host, close to the city”

“This night was plesant surprise for our fmaily of three. It was not only a place to stay it provided an experience we will never forget. First of all if you dont appreciate History or architecture go somewhere else this one is not for you. Others that do step in to Mayan inn to take a beautiful walk in the past. The room was elegant, the pieces of furniture exquisite 👌. The plumbing was a little bit lacking but the water was hot. I really appreciate how hard they have worked to keep the...

“Endroit et personnel incroyable!!”

“The staff was so welcoming and helpful every step of the way, food and drinks on site were delicious and they also helped us book our travel via boat to the different ports. 10/10”