Hotell i Santa Lucia

“I really liked the cleanliness of the room and the comfortable beds. The location is very strategic; El Rosal area is safe and very beautiful. The hotel has excellent service and cleanliness. Also, the buffet breakfast was very complete and delicious. The staff is very friendly, attentive, and polite. The only thing I would add to this hotel is a pool area. I hope to come back soon.”

“When I arrived, they couldn't find my Hotels.com booking. I showed my reservation number, but no. I was asked to wait in a sofa, but after 30 minutes I gave up and asked again. Once again, they couldn't find it, so they took pictures of my reservation and on my paid receipt (on my phone) and then finally I got a room. ”

“Excellent , my home in Caracas”

“The staff was really attentive and helpful. The overall experience was really good. Excellent location, the beds were comfortable and the room very clean. Might just need a little upgrade on the furniture. But nevertheless a good hotel and would totally recommend ”

“No one could English of the four in the reception. The remote to the TV was collected at the rexeption. My didn't work so I had to go back. No working Wifi althouh it's a sign in the reception. You don't get the breakfast ticket when you check in, you have to get it in the morning. Elevator was broken so we had to use service elevator. Room was okey, but I don't recomend the hotel.”

“Es una empresa que tiene abandonado el hotel, pésimo servicio. Después de las 10 pm tienes que ingresar por la rampa de estacionamiento porque el personal de recepción se retira del establecimiento. ”

“This is a first class facility with English speaking(a rarity in Venezuela) well trained staff. Everything is impeccable. ”