Hotell nära Santa Maria di Monserrato

"Mycket bra och prisvärt hotell "

"-"

"Stort och rent rum samt trevlig personal"

"Hotels.com's description of the hotel does not correspond at all to the actual conditions.How the hotel can be described as 4 stars is a mystery. If I had known the quality in advance, I would definitely have chosen another hotel. In general, the room was very, very tired. Broken teething mugs (of which there was only 1), blankets with holes in them, hard cushions (of which there were only 3) and worn furniture. Furthermore Hotel guests do NOT have access to any roof terrace. There is NO bar or snack bar. That there is a fridge in the reception where you can buy water and sometimes a glass of wine is not a bar/snack bar. The pictures from the breakfast buffet show that there are many different kinds of fresh fruit. That is not the case. There were four half-rotten apples. The only positive was the helpful and friendly staff everywhere, from the receptionists, the cleaning staff and the lady at the breakfast buffet."

"Underbart hotel! Mycket bra mat! Fin service! Historiskt mycket intressant!"

"I was very disappointed with my stay at this hotel. The room itself was okay, but nothing special, and the breakfast was also quite underwhelming. What truly ruined the experience, however, was the staff. They were unfriendly, and at one point, a staff member even threatened to call the police on me simply because I wanted to have a guest over. To make matters worse, this person mocked me by saying that this was not a hotel “for having boom boom,” which was both humiliating and completely unprofessional. I’ve never experienced such treatment at any hotel before, and both I and my guest were left feeling embarrassed and uncomfortable. The only positive aspect I can mention is the location – the hotel is in a quiet area with a convenient setting. Unfortunately, apart from that, I cannot find much good to say."

"Stayed for a couple of nights in their presidential suite, which was truly spacious and lovely. The hotel building itself is grand, historic, and full of character. Service was average, breakfast quality disappointing. Another point that the reception should properly inform guests about any additional charges — such as for the garage and minibar — which are often included in the rate for high-end suites. In our case, these costs were only mentioned afterwards. Overall, the facilities are impressive and we loved the suite, but there is considerable room for improvement in both service and breakfast quality."

"Rent och ordentligt. "

"Our room had everything we needed and was clean and functional. I especially liked to look out over the piazza and life there. Breakfast was also nice with a wide variety. The front desk staff were very helpful."