Hotell nära Santo Tomas-berget

“I was expecting a hotel room as advertised. I was given a different place, a townhouse unit with a broken screendoor, defective hot water service, 2 cockroaches in the bathroom and a stinking drainage. I booked 2 rooms for two families. Two different booking numbers. When we arrived on the day, we were led to the townhouse unit and said that all of us would be staying in the same unit! Until I insisted that I booked for two separate rooms that they started looking for another unit for us. We...

“Frukost dålig om man inte vill ära filippinsk frukost till morgonmålet. Kunde kanske funnits kokt ägg och yoghurt och eventuellt ost som pålägg. Dåligt i badrummet med tvål och schampo. Inga vattenflaskor på rummet.”

“Nice room great staff”

“The hotel is clean and the staff are friendly and accommodating. ”

“Far from downtown ”

“Toalett var i behov av renovering men för övrigt stort fint rum. Frukost var rätt tunn då den är anpassad till Fillippinare.”

“The following have to be requested daily: Bath soap (tiny) and shampoo (small packet) Mske up / clean the room Picture of the balcony in the ad is misleading as the room (#8209) we were provided are just bare cement, missing the wood planks. Tight parking garage, happy we got our car in and out unscathe. Noisy people in the hallway in the middle of the night, the 3 nights we stayed there. Good thing it is close to the park and other attractions.”

“The room was clean and well-appointed with complete amenities, however, the phone line was not working. We informed Housekeeping about this upon our return from touring, but the phone issue persisted throughout our three-day stay. We thoroughly enjoyed the breakfast, and the hotel staff were truly exceptional.”

“Courteous staff and well kept and clean hotel. Easy access to nearby restaurants.”

“The hotel staff made you feel like family they are so professional with a warm feeling when you check in and throughout your whole stay they treat you so nice it was a pleasure staying there and I definitely will stay there again no other place in the whole town can come up to their level they are all five star”

“True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our...

“Did not meet my expectations. Guest’s service agents had poor service, as well as kuya J restaurant staffs for ala cart. Service staffs during breakfast buffet was great and i mostly appreciate the house keeping staffs, they are more accommodating compared to the front staffs.”

“Trevligt prisvärt hotell, inget spektakulärt, men heller inget att klaga på. Åker jag till Baguio igen kommer jag helt klart att ha detta hotell i åtanke”

“Mycket bra hotell för pengarna , ren och trevliga personal , men mitt rum låg bredvid gatan var lite högljuddhet annars var bra. rekomenderar”