Dear Nermin, Thank you very much for the nice review. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Anonymous, thank you for your comment. We are sorry for any inconvenience that you may had during your stay and please be assured that every guest comment is being taken with the highest respect and we are working very hard to correct all possible mishaps that we may have. We are looking forward to welcome you back in the near future.

Dear Guest, Thank you very much for the stars given and we are looking forward welcoming you once again in the near future. Kind regards, Adi Nuhić Operational Assistant to GM

Dear Guest, Thank you for your review and we do hope that we will have another chance for welcoming you and that you will be able to see the improvements about the things mentioned. Kind regards, Adi Nuhić Operational Assistant to GM

Thank for your stars and time taken sharing your experiences in our hotel. We are hoping to welcome you back in the near future.

Dear guest, thank you for the comment that you have shared with us, I am glad to see that we have overall meet your needs and expectations. We are looking forward to welcome you back in the near future. Best regards

Dear Johan, thank you very for the time you have left to leave us a comment. We hope to see you soon again at Swissotel Sarajevo. Best regards Emina Sehalic Fazlagic

Dear Mr. Slavisa, thank you for the review, I wish you would have left us a comment so that we know where to focus on our improvements. The entire team is looking forward to see you again in the near future at Swissotel Sarajevo. Best regards Emina Sehalic Fazlagic Director of Operations

Dear Amir,Thank you very much for the kind words and your review. Your comments will be forwarded to the staff and we are sure they will appreciate it as well.We are looking forward to your next stay with us :)Best regards,Swissotel Sarajevo

Dear Aleksandar,Thank you very much for the kind review :)Until next time,Swissotel Sarajevo

Dear Orisley,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear Vahid, Thank you very much for your positive feedback and we are very happy to see our efforts towards your satisfaction are recognized. We do promise to continue improving and make your every next stay as pleasant as this one :) Thank you, Swissotel Sarajevo

Dear Elvir, Whilst it was a pleasure to have you as our guest at Swissotel Sarajevo, we are sorry to hear that you were not completely satisfied with your experience. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. We do hope to have another chance to host you brilliantly and change your impression of our hotel.Best regards,Swissotel Sarajevo

Dear Kaan, Thank you very much for your positive feedback and we are very happy to see our efforts towards your satisfaction are recognized. We do promise to continue improving and make your every next stay as pleasant as this one :) Thank you, Swissotel Sarajevo

Dear Muhammad, Thank you very much for your positive feedback and we are very happy to see our efforts towards your satisfaction are recognized. We do promise to continue improving and make your every next stay as pleasant as this one :) Thank you, Swissotel Sarajevo

Dear Midhet, Thank you very much for your positive feedback and we are very happy to see our efforts towards your satisfaction are recognized. We do promise to continue improving and make your every next stay as pleasant as this one :) Thank you, Swissotel Sarajevo

Dear Milan,Thank you for the top score. It is an achievement to our efforts appreciated and returned in a nice way :)Best regards from Sarajevo ,

Dear Noyan,What lacks in words and expressions, you certainly make up in numbers :)Thank you very much for the 10/10 and we certainly hope you will visit us again and make us happy :)Kind regards,

Dear Elevedina,We are very happy to see you appreciate our efforts and our staff and we also happy to see you enjoy the room and the view. For your next stay, we will most definitively show some appreciation to you as well :)Thank you,

Dear George,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,

Dear Karen,We are sincerely sorry to hear about your dissatisfaction with the cleaning services. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve.Kind regards,

Dear Arshad,When we see a 1 ouf of 5 review, we understand we did not do our job properly. As a group of motivated individuals, we understand that our main objective is your satisfaction. In order to make our goal as close to us possible, can we please ask you to share a more detailed feedback?Thank you,

Dear Johan,We are sorry you were not perfectly satisfied with your stay in the hotel. As always, we are working on improving the service constantly and every feedback is a necessary step to our destination. Can you please write us on our email address and provide us with more details?Thank you very much

Dear,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Armin,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Nazek,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear Mohdammed,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Adela,Even though you were scarce with words, we sincerely appreciate your positive review :)Until next time,

Dear Ahmed, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Fazila, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Tufal,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear Haris,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear, MIt is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Lucas, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Harun,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear Amra,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Guilherme,We are sincerely sorry to hear about your dissatisfaction with the stay. We are aware of the issues we have and our "weak spots" and as always, we are working really hard on improving them. We also hope you will have one last chance to make up for your troubles of last time. Please don't hesitate to contact us directly ask for me personally. I will make sure you get the proper treatment you and every guest deserve. Kind regards, Swissotel Sarajevo

Dear Xaiohun, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Kent,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Irene,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Kristoffer,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Metin,It is a pleasure to see you enjoyed your stay with us as much as you did. We do try to achieve our common goal, to keep you, our most important asset, satisfied. Maybe next time you can take the mattress with you if you like it so much :)Best regards,Swissotel Sarajevo

Dear Nazek, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Fred, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Lara, Thank you very much for the 5 of 5. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Brian, Thank you very much for the nice review. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Mansour, Thank you very much for the nice review. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo

Dear Nezha, Thank you very much for the nice review. We are happy you enjoyed your stay with us and we can't wait to have you here again :) Kind regards, Swissotel Sarajevo