Dear Linh , Thank you for your qualifications, we will work for improve our services and the quality. Really sorry if our facilities and the room did not meet your expectations. We will address your comments to the management team.Thank you for visiting us!

Hola Edwin,Gracias por sus comentarios, lamentamos no haber llenado sus expectativas en cuanto a la comida, las bebidas, nuestros horarios y sobre todo con el a/c de su habitación. Trabajaremos por mejorar y siempre estaremos agradecidos con la sinceridad de nuestros clientes desde el punto de vista de la experiencia vivida, en esta ocasión lamentamos todo lo ocurrido y que la experiencia no haya sido satisfactoria. Nuestra propiedad tiene muchos años en la industria del turismo y el secreto que nos ha mantenido en el mercado es escuchar a nuestras clientes y buscar puntos de mejora en nuestros servicios y en la calidad que ofrecemos.Una vez más agradecidos por los comentarios que solo nos ayudaran a mejorar.Esperamos que a futuro nos brinde nuevamente la oportunidad de visitarnos y encontrar mejoras en todos los aspectos mencionados.Sin más que agradecimiento,Equipo de Satisfacción al Cliente.

Estimado Edwin Gracias por sus comentarios y lamentamos que la propiedad ni la calidad de las camas hayan llenado sus expectativas.Sus comentarios serán compartidos con la Gerencia.Gracias por visitarnos!

Dear Mike,Thank you for visiting VILLAS SOL BEACH RESORT in Guanacaste. COSTA RICAThe experience we provide is very important to all of us.staff.We appreciate your rating and hope to welcome you again in the future to provide you with an exceptional experience.Sincerely,Customer Satisfaction Department***************************************************************Estimado MikeGracias por visitar VILLAS SOL BEACH RESORT en Guanacaste. COSTA RICALa experiencia que brindamos es muy importante para todo nuestropersonal. Apreciamos su calificación y esperamos recibirle nuevamente a futuro para brindarle una experiencia excepcional.Atentamente,Departamento de Satisfacción al Cliente

Dear Cynthia , Thank you for your qualifications, we will work for improve our services and the quality.Thank you for visiting us!Guest Satisfaction Team.

Hi Alice,Thank you for your feedback on Villas Sol Hotel and Beach Resort. We are delighted to hear that you consider us like a nice place to stay. Your positive comments mean a lot to us. Thank you for visiting us!

Estimada AliciaGracias por tu calificación, lamentamos si su estadía no cumplió con sus expectativas, nos hubiera gustado saber como mejorar su estadía, esperamos que a futuro nos brinde la oportunidad de visitarnos y brindarle una mejor experiencia.Gracias por visitarnos!

Dear Jesse Daniel,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Maira,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. Really sorry to hear about the inconveniences you experienced regarding the drinks, food quality, room amenities and the slow service at the bar. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Dear Edzer,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Oleg, Thank you for your qualification, we will work for improve our services and the quality.Thank you for visiting us!

Dear Jeremy,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Teresa,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services. Thank you for the comments of the A/C we will work reported for future guest.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Alicia,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. We really appreciate to evaluate all out services for sure we will work to improve our quality.Thank you for visiting us!

Thank you, for your review of Villas Sol Hotel and Beach Resort.

Dear Daphcar,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Anthony,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Lora,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you for visiting us!

Dear Sherika,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Jessica,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. We really appreciate to evaluate all out services for sure we will work to improve our quality. Ill make sure to pass along your feedback to the management team about the bed. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you for visiting us!

Thank you, Ben for your kind review of Villas Sol Hotel and Beach Resort. We are glad to know that you had a good experience at our resort. We hope to welcome you back soon for another enjoyable stay.

Dear Fred,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Dear Elvis,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. We really appreciate to evaluate all out services for sure we will work to improve our quality.Thank you for visiting us!

Estimada Wendy,Queremos expresar nuestro más sincero agradecimiento por compartir su experiencia. Valoramos enormemente su opinión y el tiempo dedicado en dejarnos sus comentarios. Es únicamente gracias a nuestros huéspedes que podemos seguir mejorando nuestros servicios.En Villas Sol Hotel Beach Resort estamos comprometidos en brindarle un servicio impecable y esperamos poder recibirle nuevamente y brindarle una experiencia excepcional.Gracias por visitarnos!

Dear Robert,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear BerthaWe want to express our sincere gratitude for sharing your experience, We greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. About the water problem our maintaince department they worked so hard for make a solution as soon as possible sorry for the staff if they dont gave you an apology and the correct information.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Dear Hector,We want to express our sincere gratitude for sharing your experience, We greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Dear Belinda,We want to express our sincere gratitude for sharing your experience, We greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. Really sorry to hear about the inconveniences you experienced regarding the drinks, food quality and no umbrellas in the pool area. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests. Thank you also for your kind comments about our staff and the spa.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Dear DaphanieWe want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for visiting us!

Dear Jahlil,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Dear Augustus,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. We really appreciate to evaluate all out services for sure we will work to improve our quality.Thank you for visiting us!

Dear Mark,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for the wonderful comments you shared regarding your recent stay in our hotel. It brings us immense joy to hear that you had a positive experience during your time with us.We look forward to welcoming you again in the future!

Thank you for sharing your experience at Villas Sol Hotel and Beach Resort. We are glad to hear that you enjoyed the friendly staff, convenient shuttle service, and helpful front desk. We appreciate your feedback and hope to welcome you back in the future. Thank you, Mary Jo!

Thank you for staying at Villas Sol Hotel and Beach Resort. We apologize for the inconveniences you experienced during your stay. We appreciate your feedback on the room amenities, food options, entertainment, and service. Your comments will be shared with our team for improvement. We hope you enjoyed the beautiful sunset and fresh fruit. We value your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

Thank you Judith, for your kind review of Villas Sol Hotel and Beach Resort. We hope to welcome you back soon for another enjoyable stay.

Thank you Alexa, for your kind review of Villas Sol Hotel and Beach Resort. We hope to welcome you back soon for another enjoyable stay.

Thank you Fabio, for your kind review of Villas Sol Hotel and Beach Resort. We hope to welcome you back soon for another enjoyable stay.

Thank you Rebeca, for your kind review of Villas Sol Hotel and Beach Resort. We hope to welcome you back soon for another enjoyable stay.

Estimado Ricardo,Queremos expresar nuestro más sincero agradecimiento por compartir su experiencia. Valoramos enormemente su opinión y el tiempo dedicado en dejarnos sus comentarios. Es únicamente gracias a nuestros huéspedes que podemos seguir mejorando nuestros servicios. Lamentamos lo que nos comenta sobre la comida el primer día y que bueno que luego estuvo mejor. También lamentamos el faltante de jabón y el olor de las cobijas. Por otro lado nos complace saber que le gustó la vista y nuestra ubicación. En Villas Sol Hotel Beach Resort estamos comprometidos en brindarle un servicio impecable y esperamos poder recibirle nuevamente y brindarle una experiencia excepcional.Muchas gracias por sus comentarios y por su visita!

Dear Amy,We want to express our sincere gratitude for sharing your experience, We greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your feedback is taken seriously, and we genuinely apologize for the negative impression this has left. Please be assured that we are taking immediate steps to rectify the situation and enhance our services. We value your honesty. It is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for bringing these matters to our attention we will address all of them to the management.Thank you again for the comments.

Dear KenWe want to express our sincere gratitude for sharing your experience, We greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. Really sorry to hear about the inconveniences you experienced regarding the drinks, food quality, room amenities and the slow service at the bar. All the comments Ill make sure to pass along your feedback to the management team. Its crucial that theyre made aware of these concerns so we can address any potential issues and ensure a more enjoyable experience for all the guests.Your comments are incredibly valuable, and we really appreciate you bringing these matters to our attention. Thank you again for your feedback. We will work to improve our quality and services.

Estimado Gilbert,Queremos expresar nuestro más sincero agradecimiento por compartir su experiencia. Valoramos enormemente su opinión y el tiempo dedicado en dejarnos sus comentarios. Es únicamente gracias a nuestros huéspedes que podemos seguir mejorando nuestros servicios. Nuestra misión al enviar encuestas a nuestros clientes es colocar mayor atención a sus sugerencias para de esta manera sea comunicado a nuestro equipo de operaciones y tome en cuenta las observaciones recibidas para que no vuelvan a ocurrir.En Villas Sol Hotel Beach Resort estamos comprometidos en brindarle un servicio impecable y esperamos poder recibirle nuevamente y brindarle una experiencia excepcional.

Dear Catherine,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.Thank you for visit us!!

Merci GenevieneNous souhaitons vous exprimer notre sincère gratitude pour le partage de votre expérience, nous apprécions grandement votre avis et le temps passé à nous laisser vos commentaires. Ce n'est que grâce à nos clients que nous pouvons continuer à améliorer nos services.Votre satisfaction est notre priorité, et ce n'est que grâce aux retours de nos clients que nous pouvons avoir l'opportunité de nous améliorer et de continuer à créer des expériences uniques pour nos clients.Nous sommes impatients de vous accueillir à nouveau dans le futur !Satisfaction des clients du Villas Sol Hotel Beach Resort

Dear Jessica,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.We look forward to welcoming you again in the future!

Dear Dayanna,We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers. We are so happy for your comments of the view and the easy access.We look forward to welcoming you again in the future!Guest Satisfaction Team

Estimada Gabriela,Queremos expresar nuestro más sincero agradecimiento por compartir su experiencia. Valoramos enormemente su opinión y el tiempo dedicado en dejarnos sus comentarios. Es únicamente gracias a nuestros huéspedes que podemos seguir mejorando nuestros servicios. Nuestra misión al enviar encuestas a nuestros clientes es colocar mayor atención a sus sugerencias para de esta manera sea comunicado a nuestro equipo de operaciones y tome en cuenta las observaciones recibidas para que no vuelvan a ocurrir.Nos complace saber que su paseo familiar fue placentero, que encontró nuestras instalaciones aptas además de su villa estaba cómoda, limpia y un paisaje espectacular. En Villas Sol Hotel Beach Resort estamos comprometidos en brindarle un servicio impecable y esperamos poder recibirle nuevamente y brindarle una experiencia excepcional.

Estimada SavannahQueremos expresar nuestro más sincero agradecimiento por compartir su experiencia. Valoramos enormemente su opinión y el tiempo dedicado en dejarnos sus comentarios. Es únicamente gracias a nuestros huéspedes que podemos seguir mejorando nuestros servicios. Nuestra razón de ser al enviar encuestas a nuestros clientes es colocar mayor atención a sus sugerencias para de esta manera sea comunicado a nuestro equipo de operaciones y tome en cuenta las observaciones recibidas para que no vuelvan a ocurrir.En Villas Sol Hotel Beach Resort estamos comprometidos en brindarle un servicio impecable y esperamos poder recibirle nuevamente y brindarle una experiencia excepcionalSin más que agradecimiento,

We want to express our sincere gratitude for sharing your experience, we greatly value your opinion and the time spent leaving us your comments. It is only thanks to our guest that we can continue to improve our services.Your satisfaction is our priority, and it is only thanks to the feedback from our customers that we can have the opportunity to improve and continue creating unique experiences for our customers.We look forward to welcoming you again in the future!