Pool

Recensioner av Holiday Inn Express Sault Ste. Marie, an IHG Hotel

2.5 out of 5
Holiday Inn Express Sault Ste. Marie, an IHG Hotel
1171 Riverview Way, Sault Ste. Marie, MI

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 480 av 793 recensioner" "
8 - Bra i betyg. 230 av 793 recensioner" "
6 - Okej i betyg. 42 av 793 recensioner" "
4 - Dåligt i betyg. 20 av 793 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 793 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is under going remodeling but is operating very efficiently.
Bodde här 1 natt i maj 2024
Svar från Jackie Jones, General Manager 16 maj 2024
David, Thank you for the wonderful review of your recent stay at the Holiday Inn Express. The staff here is working very hard to keep our guests happy while this renovation is under way. I hope you get the chance to come back and visit us once our remodel is complete. Thank you for choosing Holiday Inn Express!

4/10 Dåligt

Rob, Riverdale

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
In the middle of a total renovation. Pool and hot tub not available to guests. Check in is a side room as lobby is under construction. Rooms were clean in spite of the disaster throughout the hotel. Should be impressive once construction is completed later this summer/fall.
Bodde här 1 natt i maj 2024
Svar från Jackie Jones, General Manager 9 maj 2024
Rob, Thank you for taking time to review your recent stay at the Sault Sainte Marie Holiday Inn Express. We agree that the growing pains are difficult but that the hotel will be beautiful once are renovations are complete. We hope to see you again once we are done with construction.

10/10 Fantastiskt

Joy, Bark River

Reste med familj och småbarn
Property under renovation. Disappointed to find pool closed. Expedia needs to post this info much more prominently.
Bodde här 1 natt i mars 2024
Svar från Jackie Jones, General Manager 2 apr. 2024
Joy,Thank you for choosing Holiday Inn Express. I am glad you enjoyed your stay with us. The most difficult part of this renovation has been getting the notices up prominently enough for people to see. I do hope that you will come back and visit us this summer once we are fully renovated and beautiful again!

4/10 Dåligt

Mollie

Reste med familjen
The property was under construction. We were not made aware of this before our arrival. The pool and excerise rooms were not open. We were not made aware of this before our arrival. We were still charged a high price and then $25 encase there were damages from us . That money has still not been refunded to me.
Bodde här 1 natt i mars 2024
Svar från Jackie Jones 2 apr. 2024
Mollie, I am so sorry that you were disappointed in your recent stay. We have done our best to post notifications on the websites regarding renovations. The 25.00 authorization should have fallen off of your card within a few days of check-out provided you didn't make any long distance phone calls from the rooms phone, or anything else that may have posted against it. I hope you will give us another chance once renovations are completed

8/10 Bra

Gwendolyn

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Parker

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
convenient location
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Gregory

Bodde här 4 nätter i mars 2024

4/10 Dåligt

james

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
They are remodeling which is great but they do not have their registration together at all.
Bodde här 1 natt i februari 2024
Svar från Jackie Jones, General Manager 28 feb. 2024
James, I apologize for the issues you had with checking in at the hotel. We have tried to set things up to be as workable as possible, unfortunately, in your case, we fell short. I hope that you will revisit us once the renovation is complete and see how beautiful and organized we are. Thank you for choosing Holiday Inn Express and I look forward to proving we are better than your last experience.

10/10 Fantastiskt

Kellie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Great hotel! Would stay again.
Bodde här 3 nätter i december 2023

8/10 Bra

Gregg, Fitchburg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was not serviced on the last day before checkout

10/10 Fantastiskt

Janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Staff were great. Breakfast was good. Used pool and hot tub. Would recommend this hotel.
Bodde här 4 nätter i oktober 2023
Svar från Jackie Jones, Manager 3 nov. 2023
Janet, Thank you for the wonderful review of your stay at the Holiday Inn Express in Sault Michigan. We are glad you enjoyed your stay

2/10 Väldigt dåligt

HONGWEI

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fall colors
The best surprise is no surprise!
Bodde här 1 natt i oktober 2023
Svar från Jackie Jones, Manager 3 nov. 2023
Rodney, Thank you for choosing Holiday Inn Express Sault Sainte Marie. We are so glad you enjoyed your time here. We look forward to seeing you the next time you visit the Soo.

10/10 Fantastiskt

Tom

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

David

Bodde här 1 natt i september 2023

4/10 Dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Creepy crawlers
Would have been nice if they cleaned the spiders out of the room. We killed at least 5 in the 1st night.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our stay was excellent. No complaints.
Bodde här 3 nätter i september 2023

6/10 Okej

William

Bodde här 1 natt i september 2023

4/10 Dåligt

Frank

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conveniently located off the expressway and just a short distance from downtown shopping and dining opportunities.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Carolyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfy. Friendly, helpful staff. Perfect place for visiting the city.
Bodde här 1 natt i september 2023
Svar från Jackie Jones, Manager 12 sep. 2023
Carolyn, Thank you for your wonderful review of your recent stay at the Holiday Inn Express. We are glad that you found everything clean and comfortable. Thank you for choosing Holiday Inn Express!

10/10 Fantastiskt

mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was wonderful. My only complaint would be the complaint every woman would/should have is the split toilet seat!! So annoying
Bodde här 3 nätter i september 2023
Svar från Jackie Jones, Manager 12 sep. 2023
Mary, Thank you for the 5 out of 5 review of your stay at the Holiday Inn Express in Sault Michigan. I am glad that you enjoyed your stay here. All I can say regarding your complaint is there are certain areas of the building where we are required to have those. I am glad everythig else was good for you though. Thank you for staying with us.

4/10 Dåligt

Amy

Reste med familjen
Gillade inte: Personal och service
Unfriendly staff
Bodde här 1 natt i september 2023
Svar från Jackie Jones. Manager 12 sep. 2023
Amy, I am so sorry that you had an unpleasant experience with someone on the staff here. Please fell free to reach out to me directly at the hotel so I can address the issue directly.

10/10 Fantastiskt

David

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Ulric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and amenities
Bodde här 2 nätter i september 2023

6/10 Okej

Loren

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

8/10 Bra

Katherine

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Anthony

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Dale

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
The hotel was clean. The staff was friendly, and the location was great.
Bodde här 3 nätter i augusti 2023
Svar från Jackie Jones, Manager 7 sep. 2023
Dale, Thank you for the great review of your recent stay at the Holiday Inn Express. We are glad you enjoyed your time with us. We hope to see you again whe you return to the Soo.

10/10 Fantastiskt

Renee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice location. Safe and quiet
Bodde här 1 natt i augusti 2023
Svar från Jackie Jones, Manager 7 sep. 2023
Renee, Thank you for taking the time to review your recent stay at the Sault Michigan Holiday Inn Express, we are happy to hear you enjoyed our location and found everything safe. Thank you again for choosing Holiday Inn Express!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

8/10 Bra

Kurt

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Bonnie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

IAN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Kelly

Bodde här 1 natt i augusti 2023

6/10 Okej

Kelly

Reste med familjen
Gillade inte: Bekvämligheter
Room was nice and clean. Exterior of property needs work. Pool room super warm (no AC), pool had to much chlorine in it and made eyes water. Hot tub was broken. When asked about security cameras outdoor, because of concerns for exterior appearance, staff laughed at us and told us no.
Bodde här 1 natt i juni 2023

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Towels all old and thread bare—past their prime Toilet seat was broken
Bodde här 1 natt i juli 2023

8/10 Bra

Robin

Bodde här 1 natt i juli 2023

8/10 Bra

Barbara

Bodde här 1 natt i juli 2023

4/10 Dåligt

Thomas

Gillade inte: Boendets skick och faciliteter
My room had perhaps the loudest air conditioner ever. I have a long drive tommorow and I cannot sleep. I do not know why this hotel has such good reviews. It is dated and is not worth the high price we paid for tonight.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Jenny

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel was not very clean and the room smelled like marijuana. Management was unhelpful and would not let us change rooms and did not bring any air freshener or anything to help with the issue. Hot tub was broken, pool area looked dirty, overall unpleasant stay and would not recommend.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Bryan

Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Jennifer

Gillade inte: Personal och service
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Peggy, Hudsonville

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, friendly staff, easy access off of hiway, breakfast with 24 hour coffee, nice pool area. Will return when we're back this way!
Bodde här 1 natt i juli 2023

8/10 Bra

robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
this is the second time I stayed here. first time since that covid lock down. the pet friendly policy is a bit extreme at $50 A NIGHT PER PET... considering that they no longer clean the rooms on a daily basis. but overall the staff and stay was very good.
Bodde här 1 natt i juli 2023
Svar från Jackie Jones, Manager 21 juli 2023
Robert, Thank you for taking the time to review your recent stay at the Holiday Inn Express. I am unsure of who gave you the impression that we do not clean rooms daily. We most certainly do. We will not, however, enter a pet room with a pet in it. If you have any other concerns, please feel free to reach out to me at the property.

2/10 Väldigt dåligt

Heather

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Lynne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was extra friendly, and the breakfast was great!
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Susan

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Beverly J

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was really good. The staff was friendly and helpful especially about the Bridge Walk that was happening that weekend.
Bodde här 1 natt i juni 2023