Lyxhotell i Schaumburg

“Extremely disappointing experience. We arrived at night expecting to check into our room, as the hotel’s email clearly stated it would be ready by 3:00 PM. Instead, we were told the room was still not ready and that we would have to wait even longer. After a full day of traveling, this was completely unacceptable. What made the situation worse was the attitude of the front desk staff. Rather than apologizing or trying to help resolve an issue that was entirely on the hotel’s side, they were...

“The Property was beautiful! When we walked in, the first utterance out of our mouths was "Wow!" Street parking was easy. The room "The Chalet" that we stayed in was spacious with many amenities and was spotless. The bed was very comfortable as well! And being on the third story, we got our stair steps in for our trip! Haha.”

“The hotel is very nice. The only reason for 4 stars vs 5 is the bed was extremely hard and uncomfortable. Everything else was fantastic.”

“The hotel is so great! The pool on a Saturday night at 9pm is a mess - towels everywhere, toys, trash, etc. Also saw someone pour a packet of bubbles or salts in the hot tub.”

“Slitet hotell med riktigt dålig frukost servering. Det enda positiva är läget direkt vid terminal 1 &2”

“Trevlig personal på spa och poolområdet Bra gym ”