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Recensioner av The Parker Inn & Suites

3.5 out of 5
The Parker Inn & Suites
434 State Street, Schenectady, NY

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 167 av 429 recensioner" "
8 - Bra i betyg. 138 av 429 recensioner" "
6 - Okej i betyg. 54 av 429 recensioner" "
4 - Dåligt i betyg. 30 av 429 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 429 recensioner" "

8,2/10

Renlighet

8,8/10

Personal och service

6,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Marian

Reste med sin partner
Cancelled reservation 1 day before trip!
Bodde här 2 nätter i september 2022

4/10 Dåligt

Gary

Stay at Parker Hotel.
Old hotel in, at best, fair condition. Remodeling in the works. It was close to Amtrak station.
Bodde här 1 natt i oktober 2022

2/10 Väldigt dåligt

Matthew

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
……at least it didn’t have bed bugs.
As a point of reference I have travelled so much in the last 30 years for both business, pleasure and family that two separate properties have recognized me with a gift for over 100 stays. When you’re on the road as much as I am, you will undoubtedly end up with horror stories. This hotel, was without a doubt the worst in all my travel. When you look at the pics online it presented as a charming old school small town hotel. The surrounding area is wonderful with theatres and restaurants and loads of small town charm, but the second you walk through the hotel doors you know you’ve made a mistake. Firstly door is locked during all hours so you have to phone a number to get someone to let you in. Once inside the desk clerk couldn’t find my reservation, I showed her my confirm and she trusted me so gave me a room on 7. The elevator from the lobby is old, poorly maintained and dirty, nobody would feel safe. When I got to the room there was all kinds of waste in the garbage cans and some poop left on the sides of the toilet from last guest. The shower, which I didn’t use, had visible mold on the tiles. The wifi and TV service were down. I pulled back the sheets and lifted mattress to look for bed bugs, thankfully none. So the best thing I can say about this property is it doesn’t have bugs in room 704. I wouldn’t feel comfortable letting my family or friends stay at this property.
Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

Andrew

You let me book a place that wasn't open...
It wasn't even open. It doesn't even exist at the moment.
Bodde här 1 natt i september 2022

2/10 Väldigt dåligt

Alexandra

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i september 2022

4/10 Dåligt

Terryjean

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Love location, no ice machine, no cont breakfast, maid service strange. Wouldn't enter our room to change the towels because we were NOT there. Who does that? So was helpful and pleasant but the whole atmosphere was weird
Bodde här 4 nätter i september 2022

8/10 Bra

Pamela

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
I just needed a bed for the night, as I was in Schenectady for a wedding. I read good reviews from the past, and recent bad reviews, but stayed here anyway. The room was fine. Bed, comfortable. Microwave, and mini fridge (Slightly cold).The shower, large, but the shower head is terrible. No pressure… seems they are under renovation, and trying to make things better. AC not working, but fan provided. One man running everything, (He was very nice when he was actually there…), but Front desk often vacant. Only a cell phone number to call, and you may get no answer… No bar, breakfast, ice or coffee (yet). Still, I liked my room, and would stay here again. Less expensive than other nearby hotels. Great location, right next to Proctors Theater, restaurants, and Sunday large Farmers Market across the street.
Bodde här 2 nätter i augusti 2022

6/10 Okej

Shawn

Reste med sin partner
Property is in a great location in center of town. But the AC wasn’t working in the lobby. And, we got down graded from a king room because of a queen room because the AC was not working in any king rooms. Overall, it wasn’t terrible, but could have been better.
Bodde här 1 natt i augusti 2022

6/10 Okej

Denise

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The Parker Inn and Suites has so much potential. It seems as though they are suffering from zero staff and their current staff just does not care. Ownership clearly does not care because there was camera equipment everywhere that looks like it was just installed and packaging not thrown away. The guy that checked us in gave us major safety concerns. As all of my information was written on a paper and he used it to text me.. instead of the food delivery service and followed us up to our room to "check it out" with us... No one manned the hotel so if you had an issue or a security issue, good luck. The room was partially clean... the air conditioning did not work and the room was 80 degrees with no fan provided. I would recommend you not stay here, for safety as well as sanity concerns. The staffing issue is clear they need a revamp.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Andrew

Bodde här 1 natt i augusti 2022

4/10 Dåligt

Danielle

Reste med familjen
Gillade inte: Rummets bekvämlighet
Truly disappointing
Our visit started with the front door locked & no one at the front desk. I had to peer inside to see that I had to call a phone number. The person told me to put the security code to get in. How can I do that if I’m just trying to check in? Person said, “OK, I’ll come down,” as if it was an inconvenience. We arrived at 5 PM, so not real late, but told that the room we reserved was having issues with the A/C on a hot day. I could either take that room, or a smaller room. We were 3 adults—two parents and their young adult child, so we couldn’t take something smaller. He asked if I’d like to inspect the room, so we did. At first glance, the room looked okay. The windows were open, but he implied again that the A/C was inconsistent & maybe he could bring up a fan. Thinking the A/C might work, my husband, son, & I moved into the room. I paid for the room in full up front. It wasn’t until later that I noticed dirt on the floor, there weren’t enough towels for 3 people, & since I said to the front desk person that we’d be using the sofa bed, there were no linens provided. The shower head didn’t look that clean. Overnight, the A/C was dead--it was hotter than hell. It was noisy outside; it sounded like motorcycle drag races going on. We couldn’t sleep. We were going to say something the next morning about our experience, but again, no one at the front desk. There was no offer for a discounted room for the A/C inconvenience. Poorly managed. Would not recommend this place.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

gabriel

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I never checked in. First the frontdoor was locked then finally when i got someone to let me in they had ro cancel me because thwy had no room with a/c. REFUND
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

stevenmarcia

Cancellation policy stinks
We never checked in because we both got Covid and the hotel had a no cancellation policy we lost our money.
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Kyle

Reste i grupp
Gillade inte: Renlighet och rummets bekvämlighet
Not going there again
Room mix up to start. Choice of either a smaller room or a room with no ac. Staff was nice but they must be going through a change there. Not great.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

THOMAS

Reste med familjen
Booked our room over a month ago. So did my daughters and husbands. The hotel had no rooms for my family and a downgraded one for us. We found this out by checking day before. We luckily found rooms at Hampton Inn for all but for $100 more. This hotel is in total screw up mode. Stay away
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

eve

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Jonathan

Affärsresenär
Gillade: Bekvämligheter och boendets skick och faciliteter
Perfectly located for my business needs, the property owner was delightful, professional & courteous. The rooms are similar to a manhattan Fifth Avenue apartment building. Beautifully maintained & quiet. The surround area is also centrally located. I highly recommend this location.
Bodde här 4 nätter i augusti 2022

8/10 Bra

RONALD

Gillade: Renlighet
Nice place and location but need to upgrade
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Anthony

Bodde här 1 natt i augusti 2022

6/10 Okej

Brenda, Bridgeville

Reste med sin partner
Gillade: Renlighet
Charming property, looks like it has a lot of history, and in the same building with a live theater, cool stores, etc. Being in downtown Schenectady was interesting, with lots of restaurants, bars and shops nearby, but it was noisy (sirens, etc.) and didn’t feel as safe as I hoped. The room itself was a good-sized studio with high ceilings, large bathroom, large shower, and very clean. But the bed was pretty hard, the pillows were awful, the rain head in the shower didn’t work (the other shower head did though), and the bathroom window shade was broken. Also, just a light blanket on the bed and no extra blanket in the room (to be fair, we probably could have asked for one).
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Samvel

Affärsresenär
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Laura

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Ceillie

Reste med familjen, Reste med sin partner
The Parker Inn & Suites called to cancel my reservation the day before we were supposed to arrive in town because they didn’t have air conditioning. I asked for a refund, the told me to work with Expedia, and then I requested an email confirmation. This never arrived. Expedia refused to refund my stay that the hotel cancelled because they couldn’t contact the hotel. The number isn’t in service. I haven’t been able to get in touch either. Based on reviews, does not seem to be in operation. Terrible customer service from the hotel and Expedia, who still has the property listed.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

MARIE-CLAUDE

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Noel-Faith

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff was amazing
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Christine

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When we arrived there was no one at the desk then we were told theres not AC, we booked at king bed but only got a queen on the 3rd floor with no AC. Asked for a fan we got a small desk sized fan. There were not fitted sheets on the bed only flat sheet. We were never given a discount for all of the isses. We will not be returing or recommending this hotel.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Kiona

Reste i grupp, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I tried to call this hotel before we arrived and every number I dialed didn’t work, when we got there the doors were locked and we had to call a number that was inside on the “lobby” desk so someone could unlock it. This property never told the third party(Expedia) they were under construction and that none of there rooms had AC. I was so angry that we left and booked a room at a real hotel
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Justin

Gillade inte: Rummets bekvämlighet
Stay away
The AC was broken in the room i paid for. Was given a lesser room with no compensation. The hotel isn't nice at all. I will never be staying here again
Bodde här 1 natt i juli 2022

4/10 Dåligt

SIDRA

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The room had no cable...no breakfast...no coffee....bugs in the light....bed with cover that had cigarette burns.....blinds in the bathroom were broken.....i was very unhappy for the price and condition. I celebrated my fiances bday and was sad with the room.
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Brian

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2022

4/10 Dåligt

R Paul, Marblehead

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We didn't actually stay here in the end. The A/C wasn't working and they were good enough to offer a refund.After viewing the room we decided to take them up on the offer. Th room is not as pleasant as it looks in the pictures. It's all kind of old and stale and the elevator didn't exactly give us confidence. Also note that the "Free self parking on site" is actually a public lot that is only free after 5pm.
Bodde här 1 natt i juni 2022

4/10 Dåligt

Megan

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location. Have stayed here before prior to the pandemic and it was wonderful, I saw some mixed reviews recently but thought it was due to covid. I wish I had trusted them. It appears they are under new ownership. We requested a king bed with pullout sofa (2 people sharing a room and they don’t offer a double bed option). We only got a queen- no king’s available. No extra pillows in the room. Uncomfortable mattress and the mattress pad was so thin and worn, it was falling apart. One chair for sitting in the room. Glasses had what I hope are water marks and not dirt- didn’t use any appliances. It just didn’t “feel” very clean if that makes sense. It didn’t help that a travel shampoo left for us was only half full. Air conditioning was broken and a window was open in the room with rain coming in when we arrived (a panel was missing so you couldn’t close the window). Luckily the weather was cool. Used to love the continental breakfast but they now have zero options- I get it’s covid but there are lots of ways to offer safe coffee, juice, etc. No Directions and no one was available upon check out. It felt odd just setting keys on a counter and walking out, but that’s what others were doing so we did too. I’d trust the reviews and wait until they are under new ownership or their is evidence the new management changes things up and provides the quality stay The Parker Inn was once known for. Trust the
Bodde här 2 nätter i juni 2022

8/10 Bra

Minyelle

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i juni 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Review
Customer service was excellent. Wonderfully kind and helpful. Perfect location to access Proctor Theater. Hotel has recently changed owners. It is a bit in flux. Sheets were ill- fitting, bed and pillow were hard, and there was no air conditioning. Temp was comfortable, but loud street noise and lights made it difficult to sleep while the windows were open. Toilet was very dirty.
Bodde här 1 natt i juni 2022

6/10 Okej

Anthony

Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

Vanessa

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 1 natt i maj 2022

6/10 Okej

Katharine

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Room was nice but AC was broken , no one to ask about it
Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

William

Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

Darren

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
No AC was a killer for me and my room was 82 degrees and I could not sleep. The sheets had dried blood stains. The room was right on a major street and the windows were not insulated or sound isolating so every motorcycle that went by disturbed my sleep. Would not recommend.
Bodde här 2 nätter i maj 2022

6/10 Okej

Vance

Gillade: Renlighet och rummets bekvämlighet
Good and comfortable stay
My stay was good and comfortable rate it a 7
Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

Erin

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms are run down and dirty. Shower had not been cleaned after the last guest - their hair was sitting on top of the shower drain. Air conditioning does not work. Sheets do not cover entire mattress.
Bodde här 2 nätter i maj 2022

4/10 Dåligt

Mikio

Gillade inte: Renlighet
Dark, Old and cheap. May be value for money.
Bodde här 1 natt i maj 2022

8/10 Bra

Tameka

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Arrived at 7:30pm. No one was at front desk called # listed on door and Ray answered and it took about 2 minutes for him to come let us in. There was a mix up with rm type, but Ray corrected that and placed us in correct rm as we needed a pull out couch.
Bodde här 2 nätter i maj 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i maj 2022

2/10 Väldigt dåligt

Jessica

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was not clean. The garbage had never been taken out from the previous guest. The entire bathroom had not been clean in quite a while. there were no sheets on the bed and not enough pillows for everyone to have one. There was no complimentary breakfast offered. Hardly any staff available.
Bodde här 2 nätter i maj 2022

8/10 Bra

joyce enid

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Originally built in 1905 the building is architecturally beautiful. Love the colors and ambiance in the lobby and restaurant/bar room. The elevator is reminiscent of the early black-cage lifts of the ‘20’s one hundred years ago. My room was more than adequate with a full sized refrigerator, 2-burner stove, microwave, dishes, pots&pans, utensils and cutlery (although meager). The bed was most comfortable and the shower perfect. The bathroom decoration was also vintage with small octagonal tiles. The staff I met went out off their way to help me adjust the A:C and TV. Brought extra linen. Now the reason I gave a rating of 3-4. New owners have not had time to implement all the plans. The restaurant is not yet open but soon. There are plenty of other places nearby. The housekeeper left so bed wasn’t made and garbage not collected. I expect that will change with additional staff. I fell in love with the atmosphere and was okay with the lack of the usual amenities. By the way, next door is the local theater which is also over 100 years old. I saw CATS!!
Bodde här 3 nätter i maj 2022

6/10 Okej

John

Affärsresenär
Gillade inte: Rummets bekvämlighet
Not comfortable
When I arrived no one was there to let me in the building. Apparently the desk person was out eating dinner. She returned 30 minutes later and then I was able to check in.
Bodde här 1 natt i maj 2022

8/10 Bra

Ingrid

Bodde här 1 natt i april 2022

2/10 Väldigt dåligt

Edna

Reste med sin partner
They broke in my room and stole my jewelry
Bodde här 2 nätter i april 2022

2/10 Väldigt dåligt

Wendy

Reste med familjen
I believe this property has new owners and they are renovating certain floors. The gal at the front desk was new and did not know the property and in her pj’s. It took us going to 5 rooms before we got the king size bed with pull out sofa that we had reserved for 3 people.
Bodde här 1 natt i april 2022