Hotell med pool i Schwalmtal

"Dåligt med personal på kvällen. Event upptog all personal. Vi som inte ingick i evenemanget fick vänta länge. "

"Rummet var mycket bra, tekniskt strul när jah checkade ut men det var inget större problem."

"Would not recommend. The rooms and hotel service were extremely disappointing. Our room was full of insects, cockroaches, and bedbugs. We had booked a triple room, but when we informed the hotel manager about the issue, she was very unkind and unprofessional. She offered us another room that only had one queen bed and a sofa bed, which did not match our original booking. We therefore requested a refund, which the hotel refused. We checked out immediately. To our surprise, other guests had reported the same problems in their reviews. Never book a stay at the Mercure Hotel Düsseldorf!"