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Recensioner av The Sea Ranch Lodge

3 out of 5
The Sea Ranch Lodge
60 Sea Walk Dr, Sea Ranch, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 14 av 20 recensioner" "
8 - Bra i betyg. 0 av 20 recensioner" "
6 - Okej i betyg. 3 av 20 recensioner" "
4 - Dåligt i betyg. 2 av 20 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 20 recensioner" "

9,6/10

Renlighet

7,6/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Xinjie, Chino Hills

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property! You have access to the trails right next to the ocean and it was the prettiest walk I’ve ever been on. The rooms are well designed with convenience in mind - remote control lighting, outlets, B&O portable speaker, etc etc. The staff are also super friendly and helpful. Will return to this property anytime :)
Bodde här 2 nätter i maj 2024
Svar från Rachel Kuali'i, Marketing Manager 13 maj 2024
Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 Fantastiskt

Mariana

Bodde här 1 natt i april 2024
Svar från Rachel Kuali'i, Marketing Manager 20 maj 2024
Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

4/10 Dåligt

Jing, San Francisco

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Had a poor experience at the property. After check-in, i made a dinner reservation in person at the conceige/check-in place, and a staff member confirmed my dinner time and reservation. However when I arrived at the restaurant later that day, they told me there was a mistake and I could not eat at the table, they could only let me eat at the bar with a (very limited) bar menu. On the second day I complained to a different staff member at check-in place, and she told me the person yesterday just went ahead made my reservation and forgot to check there was an event yesterday. Then I went to the coffee shop at the hotel and ordered a hazelnut latte, they made me a caramel latte. Seems like people working here just decide to do whatever they want for the job and keep on making mistakes, which is odd for a hotel of this price tag. The room is clean, trail next to the hotel is great, tho.
Bodde här 1 natt i april 2024
Svar från Kristina Jetton, General Manager 22 apr. 2024
Hi Jing, We apologize to have not met your expectations. We would never want anyone to feel like that! We strive to take care of the needs of all of our guests and again sincerely apologize for having fallen short during your stay. We hope to welcome you back in the future for a better experience.

10/10 Fantastiskt

Claudette

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
To wake up in the morning to the view of the Pacific Ocean from our room was quite spectacular!!
Bodde här 1 natt i april 2024
Svar från Rachel Kuali'i, Marketing Manager 17 apr. 2024
Hi Claudette, Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 Okej

Michael, Windsor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Rachel Kuali'i, Marketing Manager 9 feb. 2024
Hi Michael, we apologize your stay was not 5 stars. Please let us know if you have any additional feedback so we can improve.

10/10 Fantastiskt

young

Bodde här 1 natt i januari 2024
Svar från Rachel Kuali'i, Marketing Manager 9 feb. 2024
Thank you for the 5 stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning architecture and view! The interior is well-decorated and modern.
Bodde här 1 natt i december 2023
Svar från Kristina Jetton, General Manager 16 jan. 2024
Thank you for your great review, we are glad you enjoyed your stay with us at The Sea Ranch Lodge. We look forward to welcoming you back in the future!

2/10 Väldigt dåligt

Shi Jie

Bodde här 1 natt i januari 2024
Svar från Kristina Jetton, General Manager 16 jan. 2024
We thank you for your feedback and want to express our disappointment that we were unable to offer you a more enjoyable visit. We pride ourselves on providing the best service and experience for everyone and hope to be able to get in touch with you to learn more on how we can improve.

10/10 Fantastiskt

Greg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning high end lodge with modern design and timeless natural surrounds.
Bodde här 2 nätter i november 2023
Svar från Rachel Kuali'i, Marketing Manager 30 nov. 2023
Thank you for the wonderful review. We are so glad you enjoyed your time with us at The Sea Ranch Lodge! We hope to welcome you back in the near future.

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love Sea Ranch
Bodde här 1 natt i oktober 2023
Svar från Rachel Kuali'i, Marketing Manager 1 nov. 2023
Thank you kind words and for your five stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 Fantastiskt

Barbara

Bodde här 1 natt i oktober 2023
Svar från Rachel Kuali'i, Marketing Manager 1 nov. 2023
Thank you for your five stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 Okej

Susan, Reno

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Beautiful property with potential w/some more hospitality, customer service,& amenities for the price. Front desk is a closet / no lobby. The Rooms are beautiful but all the textiles seem like they came from ikea. (which is not bad but not luxury). The overhead lamp we could not turn it off/on so had to unplug it from the wall. Upon inquiry that was the only way bc it didn’t have a switch. Robes are not plush. stairs to the loft are dangerously steep but unique. In room coffee, bottle of Rose & tea are the only thing you will get complementary. My teapot had water in it ( therefore was not clean). At night it’s super dark but no nightlight. Unwrapped cotton balls and quips in bathroom. Restaurant food was amazing but getting a res was difficult. I got a call a week before asking if I’d like res for dinner; I called back and left messages 2x w/out any response. Our first night they could not get us in to eat so we ate in the bar & the next night 5pm or 515 were the only openings. (mind you there are no restaurants close by).So we ate early for us and it wasn't busy at all. We asked for the firepit to be turned on to finish our wine there - girl in the office didn’t know how to light it. 45min later she got it turned on (wine was done by then). No water refill stations. Very small store was closed for inventory. We left a day early & went to Napa and stayed at an amazing place where the customer service and hospitality put them to shame for the same price.
Bodde här 3 nätter i oktober 2023
Svar från Rachel Kuali'i, Marketing Manager 16 okt. 2023
Dear Susan, We apologize for the disappointment you experienced and apologize that our service levels did not meet your standards. We pride ourselves on our friendly team, which is still new and developing and will use your feedback in our ongoing trainings. We would like to welcome you back for a complimentary night in the future if you are interested. Please don't hesitate to reach out if we can assist with a future stay.

10/10 Fantastiskt

Keith, San Dimas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There's a reason Sea Ranch is famous: it's gorgeous. As to the lodge: every room has a big window that looks out onto the Pacific Ocean which is about 200 meters west of the Lodge. There are no TVs or telephones in the rooms! There is a lovely little restaurant and bar with huge picture windows. Honestly, it reminded me of the White Lotus: an impossibly lovely place that only rich people go to. I decided to be rich for one night and it was worth it.
Bodde här 1 natt i september 2023
Svar från Rachel Kuali'i, Marketing Manager 29 sep. 2023
Thank you for the wonderful review Keith! We are so happy to hear you enjoyed your time with us at The Sea Ranch Lodge. We hope to welcome you back again.

10/10 Fantastiskt

YU

Bodde här 1 natt i september 2023
Svar från Rachel Kuali'i, Marketing Manager 16 okt. 2023
Thank you for your 5 stars! We are happy you enjoyed your stay with us and we hope to welcome you back in the future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kristina Jetton, General Manager 14 sep. 2023
Thank you for your 5 star review! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 Okej

CAITLIN

Gillade: Renlighet
Bodde här 1 natt i september 2023
Svar från Kristina Jetton, General Manager 14 sep. 2023
Thank you for taking the time to share your experience with us. We value your feedback and regret that you did not have a 5 star experience.

10/10 Fantastiskt

OLIVIER

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Site enchanteur et vues spectaculaires. On avons adoré notre séjour.
Bodde här 2 nätter i september 2023
Svar från Kristina Jetton, General Manager 7 sep. 2023
Olivier,Je vous remercie pour vos aimables paroles! Au plaisir de vous accueillir bientôt, Kristina