Stayed for 3 nights after Christmas. On the last two nights,the lobby and halls smelled very strongly of “skunk”. We had room 210 overlooking the lobby on the second floor above the breakfast seating area. A few switches in the room that didn’t work,including in the bathroom and no fan switch either.Only two bath towels in a room booked for four ppl for 3 nights and one washcloth. And they’re all stored in a rack inside the shower which had pink and black mold/mildew everywhere.
Toilet paper holder was broken and there was two rolls of toilet paper that were both partly used up.
Hook on the bathroom door was broken.
They had three partially used containers of conditioner in our bathroom but no shampoo. When I asked for shampoo at the front desk, she seemed annoyed at me.
The other lady at the front desk however was very friendly and offered our kids candy canes off the Christmas tree.
Hard to sleep with constant heavy footsteps and a creaking floor from the room above us as late as 1 am and loud guests talking in the hallway. Obvious spills on the front of the dresser drawer. Squished bugs everywhere on walls. Staff does a horrible job cleaning.There was a sign that said they upgraded breakfast options. When it was stocked the breakfast was good but the first morning there was no coffee and the second morning there was no eggs or meat ready and the waffle syrup was empty. When everything was stocked, it was good especially the crispy bacon and sausage links.