Hotell i Seneca Knolls

“The staff were friendly and helpful. Breakfast was good for the price: they had breakfast sandwiches that could be heated up in the microwave and a machine to make your own waffles. Coffee and juice were good. The facility and rooms were well cleaned but there is an HVAC/ ventilation issue. The main issue that we would want addressed before staying again is that the rooms do not smell fresh-- windows cannot be opened and the rooms smell musty and like mildew. This was a beautiful hotel probably...

“Room smelled like poop when we walked in. Coffee was amazing! Air conditioning stopped working in the middle of the night.”

“Everything was easy to find and staff was very helpful”

“Clean, rooms service daily (was not expecting clean towels and trash taken out) helpful staff, comfortable beds!”

“Very clean room. Breakfast was great. Kitchen accessibility was helpful.”

“Not very clean and the hotel is a lil dated. Definitely needs to renovate.”

“Very clean very comfortable fair priced”

“Nice room”

“Nice place with good atmosphere and friendly approach, good restaurant. Well worth a visit”

“Great place, clean and quiet Not too far from some good eateries”

“Yes”

“Everyone was very friendly and conscientious, including Wade who I spoke with the most. Staff were super accommodating when I needed help with getting my room near my friends room and getting a cot for my son. My only suggestion would be some couches in the lobby so we can sit and talk. Not so comfortable sitting on chairs for hours. Beds and pillows were amazing!!!! Thank you for everything!!!”

“We had elderly family staying here for an extended period of time. The staff were more than accommodating and went above and beyond for them”

“Everything about this property was wonderful! From the staff, room cleanliness, complimentary breakfast, parking, and location of hotel, EVERYTHING was above expectations. The closeness to shopping and restaurants, but not hearing the traffic, was fantastic. Will absolutely be making this hotel our go to when in Syracuse.”

“Basic but clean and acceptably maintained, perfect for a night's sleep on a road trip”

“Very nice- love the foxes! Adorable! Staff very nice, comfortable rooms, fantastic bar, great outdoors. Would stay again !”

“The staff was very friendly, and we really liked the breakfast. The only problem we had was that the TV was not working, just kept buffering. And there was no regular coffee for the coffee maker in the room, just decaf.”