2 barer/lounger, lobbylounge och bar på takterrassen
Se tillgänglighet

Recensioner av Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5 out of 5
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
238 Euljiro, Jung Gu, Seoul, KR

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 632 av 1006 recensioner" "
8 - Bra i betyg. 245 av 1006 recensioner" "
6 - Okej i betyg. 88 av 1006 recensioner" "
4 - Dåligt i betyg. 22 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 1006 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Hana

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice area. Staff very friendly
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Thatchaphon, Chicago

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 3 nätter i maj 2024
Svar från RES 24 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

MINAMI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

keitaro

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
よい
Bodde här 2 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

RISA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Risa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Xavier Christophe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superbe hôtel, je recommande fortement
Bodde här 4 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

KIMIYO

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ともだちと3人でレジデンスの方に泊まりました。 広い部屋にベッドが3台あり、冷蔵庫はもちろん、キッチンに洗濯機までありました。 湯船が無いのだけが残念ポイント。
Bodde här 2 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 Okej

Kaori

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
綺麗ですが、朝食が変わり映えせず 3日間は辛かったです
Bodde här 3 nätter i maj 2024
Svar från RES 20 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Sotome

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från RES 13 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Consuelo F, Pearland

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Liked the amenities of having a mini kitchen, washer and dryer , room was big , bathroom was big , beds were comfortable . Front desk was helpful . What we did not appreciate was those staff standing by the door or entrance would not even offer to help with the luggage’s seeing us having a difficult time hauling thru the front entrance , we stayed at Park Hyatt Seoul and Grand Josun Busan and Hotel Intercontinental Gangnam and they see us struggling with our luggage’s , they meet us even outside and offer help to bring it in at the registration counter .
Bodde här 6 nätter i mars 2024
Svar från RES 13 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
地方夠大，今次住三人床房，所以shpping 後好多空間放東西
Bodde här 5 nätter i maj 2024
Svar från RES 13 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

KEN

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
悪かった点 冷蔵庫の効きがとても悪く冷えず、氷は有料だった。 ラウンジの使用が子供は出来ず使えなかったのは残念 またラウンジの詳しい説明もなかった。 ルームクリーニングはタオルとグラスの交換のみ、ベッドメイキングは整えるのみでした。 日本語の対応がほぼ出来ない。 立地も良く、部屋やインテリアも良く、ホテル内は色々な施設などあり楽しみたかったが、子供の制限やホテル内の説明不足でサービス不足で少し残念でした。
Bodde här 3 nätter i maj 2024
Svar från RES 10 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Fantastiskt

Joyce

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with spacious rooms in residence tower.
Bodde här 5 nätter i april 2024
Svar från RES 10 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Tina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a pleasant stay and would book here again.
Bodde här 10 nätter i april 2024
Svar från RES 10 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

YASUNOBU

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
総じて良いホテルです。 立地、部屋の広さや設備、ホテルの従業員も良い方だと思う。ただ部屋の掃除を何回もお願いしないとしてくれませんでした。 ベッドメイキングのボタンを押すのが遅いのかと思い次の日は12時押したが、また別途お願いしてやってもらいました。
Bodde här 3 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Joon Ho

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotel to stay at the heart of Seoul. Three subway stations are in 5 minutes walking distance! Good balance of business trip and family vacation with the assessable luxury lifestyle.
Bodde här 3 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Tan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La chambre pour 3 personnes était très spacieuse, avec une grande salle de bain également. Il est assez bien situé, près de la rivière Cheonggyecheon et d'Eulji-ro. Tout était super propre, avec tout l'équipement nécessaire et même plus car nous avions une machine à laver dans la chambre. Les gros bonus étaient la piscine intérieure et extérieure qui sont extra !
Bodde här 3 nätter i april 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Yohei

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

TORU

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

KIFWA

Gillade: Renlighet och personal och service
Bodde här 3 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Justin, Markham

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were great, polite, and take initiative to help with my mother in law’s luggage. We had a clog in the shower and very quickly they send 3 staff including a translator to our room to fix it. My kids had a great time withthe pool and kids zone!
Bodde här 7 nätter i april 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

ATSUKO

Gillade: Renlighet
Bodde här 2 nätter i maj 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Yasuki

Bodde här 3 nätter i april 2024
Svar från RES 24 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

HIROMITSU

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
快適で素晴らしかったです。
Bodde här 3 nätter i april 2024
Svar från RES 7 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Megan

Bodde här 7 nätter i april 2024
Svar från RES 24 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Maoko

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The area is very convenient to access every sight seeing spots in Seoul. Even to Hongik Univ, it only takes 30mins. The area itself is very safe and never sleep spot. Good for beginners to expert of Seoul travelers.
Bodde här 2 nätter i april 2024
Svar från RES 2 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Lida

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, good location
Bodde här 3 nätter i april 2024
Svar från RES 2 maj 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

KASUMI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
東大門はもちろん、ウルチロ周辺も徒歩圏内で、散歩がてら、明洞までもあるけます。 周辺にお店も沢山あり駅近で、ホテルも綺麗でとても良かった。
Bodde här 2 nätter i april 2024
Svar från RES 29 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Trang

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central location to all areas by subway. Free hotel shuttle services to main tourist areas. Hotel is in shopping area.
Bodde här 15 nätter i april 2024
Svar från RES 29 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

YURI

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
連泊でしたが清掃もあり、水も補充してありました。 キッチンが付いてたので、洗面所が２箇所あり便利でした。 シャワーの水圧も問題ありません。
Bodde här 2 nätter i april 2024
Svar från RES 26 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Nathalie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
amazing stay!
Bodde här 8 nätter i april 2024
Svar från RES 26 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

SAYAKA

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
トリプルベッドに宿泊しましたが、お部屋も洗面部分も広々していて、3人でもストレスフルでのんびり出来ました。 キッチンもレンジも洗濯機もあります。 お皿一式、フライパン、洗剤などもありました。 ただ、初日からボディーソープの中身が空で、翌日掃除が入ったら補充してくれるかな？と思ってましたが、してくれてなかったのと、2日目の朝、スリッパをきれいに揃えて外出したのに、戻って来たらスリッパがなくなっていて新しいのもなかったため、さすがにフロントに言って、スリッパとボディーソープを持って来てもらいました。 気になった点はそれくらいで、同行者とも、またココに泊まりたいと話してました。 東大門からも近いですし、仁川からのリムジンバスはすぐ近くに停車するので、立地も良いです。
Bodde här 2 nätter i april 2024
Svar från RES 24 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Deva

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here for four nights and very much enjoyed it. The hotel was very clean so was our room. The amenities were great! The gym was very well maintained and had all the essential equipment you would need. It’s a very short walk to gwangjang market (5 minutes) and it’s central to the main busses and train stations you would need for going to different parts of the city. I would recommend this hotel to anyone considering staying in Seoul!
Bodde här 4 nätter i april 2024
Svar från RES 22 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

HITOSHI

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
スタッフの方々が親切で、部屋もキレイで快適でした！
Bodde här 2 nätter i april 2024
Svar från RES 22 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 Okej

Andrew

Reste med familjen
Gillade: Renlighet och personal och service
Shower knob fell off and could not take shower for two days but it was fixed for use next day. great location for eatery and transportation.
Bodde här 2 nätter i april 2024
Svar från RES 22 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

KI HO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The aircond could be better if we could adjust it.
Bodde här 9 nätter i april 2024
Svar från RES 22 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Jung Hun

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and great location!
Bodde här 4 nätter i april 2024
Svar från RES 17 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

WING MAN AGNES

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Studio room is modern n well furnished.
Bodde här 3 nätter i april 2024
Svar från RES 15 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Gregg, Seattle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hip hotel in happening part of town. The 20th floor reception area with bar and view of swimming pool was stunning. Rooms were comfortable and clean but quite small. Minor quibbles- tv came on every time you entered the room, concierge was helpless when I asked for dining recommendations, food was good but pricey compared to room charge. Overall good value though
Bodde här 4 nätter i april 2024
Svar från RES 15 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Kristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist in sehr guten Zustand! Modern und sauber. Gute Erreichbarkeit zu 2 Metro Linien. DDP Zentrum ca. 5-10 min. zu fuß entfernt
Bodde här 2 nätter i mars 2024
Svar från RES 15 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

4/10 Dåligt

Kanas, London

Reste med familjen
Gillade inte: Personal och service
The hotel, though conveniently situated within a 10-minute walk from the major shopping malls in Dongdaemun, appeared to prioritize capacity over quality service. It merely offering the bare minimum for tourists and the staffs are less helpful than other hotels we stayed before (e.g. Marriott and RYSE Autograph Collection). This left much to be desired in terms of the overall guest experience. we stayed at the residence for a week, booked 2 rooms for 3 people, and not one day we were not disappointed. Unlikely to return and not recommend.
Bodde här 7 nätter i april 2024
Svar från RES 12 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the service quality you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Fantastiskt

Lok Siu Lucille

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is spacious!
Bodde här 3 nätter i april 2024
Svar från RES 12 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

DAISUKE

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
綺麗な施設でとても満足でした。
Bodde här 2 nätter i april 2024
Svar från RES 12 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

Kozue

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från RES 12 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Bra

TOMOKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
とても清潔で、広さも十分。 何を言えば浴槽が無いくらいですが、垢すりで入って来ちゃえば問題無しです。 また利用したいホテルでした。
Bodde här 2 nätter i april 2024
Svar från RES 12 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

MASAAKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från RES 9 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 Okej

Emi

Reste i grupp, Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
1階のフロントの対応が、冷たく感じた。朝晩の挨拶くらいはしてほしかった。
Bodde här 2 nätter i mars 2024
Svar från RES 9 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

JENNIFER

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a pleasant stay and nothing to complain about the service.
Bodde här 10 nätter i mars 2024
Svar från RES 9 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Received a free upgrade to a room with kitchen. Really enjoyed the washer and dryer in the room. The breakfast was very good.
Bodde här 4 nätter i april 2024
Svar från RES 9 apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.