Hotell i Seraincourt

"The hotel receptionist was very unprofessional. She asked me for a lot of personal information, only to eventually tell me to check in myself using the machine. When I raised concerns, she responded by threatening to cancel my booking—twice. At night, she was not helpful at all; she appeared to be sleeping, was careless, and showed no respect. In the morning, when I asked about room cleaning service, she responded rudely and even insulted me."

"Väldigt bra frukost och trevliga personal 👌"

"bra frukost, fint rum men snorkig kvinna som tog emot igår kväll i receptionen tyvärr, som drar ned intrycket. "

"Supertrevlig och hjälpsam personal."

"frukosten var bra, men om man är van vid skandinavisk frukost så var det lite tunt med pålägg. Men fräsch buffé och vädigt trevligt bemötande av all personal! "

"Lite slitet"

"Might have been one of the best beds I have slept in. Very good. "

"This hotel does not deserve 4 stars. The building is worn out and in serious need of maintenance. When we arrived, we were told the elevator was out of service, and the staff just said, “We’re not responsible,” with no help at all. What saved the situation was the amazing hotel manager. He noticed how upset I was, and immediately ran down to the garage and carried our luggage himself. The 3 stars are only for the manager’s professionalism and kindness. The hotel itself is old, poorly maintained, and lacking in basic guest service."

"Everything was terrible, bugs in the rooms, unclean bedsheets at arrival that they didn’t want to change. Breakfast was supposed to be included but they wanted us to pay 14 euro per day, per person. Not near to anything, took us at least an hour to get to central Paris. "