Hotell i Serena

“No problem ”

“Helpful staff, clean rooms, multiple restaurants in walking distance”

“We stayed here one night to visit Starved Rock State Park. The hotel is not far from the park by car. The hotel was clean and the staff was nice. The closest surroundings are not picturesque, but we knew that. Good value for money.”

“Staff”

“room was cleaned. Excellent breakfast selections”

“Staff was wonderful. The rooms were very clean.The room was warm during a very cold spell, when I got there”

“We stayed for 3 nights. The amenities shown on the website are not available. There was no room cleaning service available. This wouldn't have been a big deal if they had even just knocked on our door and offered us fresh towels or to collect our trash daily. We had to request fresh towels at the front desk everyday. We had to collect our own trash and set it outside our room. The toilet was dirty when we checked in. The toilet seat broke away from the toilet bowl the morning before checkout. It...

“Clean room. Tub drain is very slow. Probbably need to check for hair clog.”

“Good”

“Good attention”

“I love the stay Love the clean & the breakfast Only the wall pool was super dirty .. ”

“Starting from the front desk, the owner is the one who checked me in n he was very professional, friendly. The air freshner he uses in the lobby n halls smells so good! The rooms, all i can say OMG...my room was very clean, the decor is beautiful and, no chipped furniture, well stocked of towels. I will definitely come back here. If ur in the area come stay here, u'll be happy that u did.”

“Clean, quiet, great experience! ”

“Friendly staff, great service, clean room = great stay!”

“Love it room was clean great vibe”

“Very clean room and nice staff”

“Hotel was clean, pool was fun, our bathtub had a lot of hair in the drain. I was able to pull it out.”

“This was perfect for a basic overnight stay on a road trip. Safe area, friendly and helpful staff. Clean room, good shower. Great value for the price. Will stay again. ”