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Recensioner av Kombo Beach Resort

3 out of 5
Kombo Beach Resort
Kotu Strand, Serrekunda

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 23 av 107 recensioner" "
8 - Bra i betyg. 46 av 107 recensioner" "
6 - Okej i betyg. 19 av 107 recensioner" "
4 - Dåligt i betyg. 13 av 107 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 107 recensioner" "

7,8/10

Renlighet

7,6/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2018

8/10 Bra

Mattias

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Josedna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing service, beautiful resort.
Bodde här 6 nätter i april 2024
Svar från Kombo Beach Resort 25 apr. 2024
Dear Josedna,Thank you for your kind words! We're delighted you enjoyed your stay at our resort.

8/10 Bra

Éric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel indeed. Awesome staff. I would definitely come back.
Bodde här 8 nätter i april 2024
Svar från Kombo Beach Resort 23 apr. 2024
Dear Eric,Thank you for your feedback! We look forward to welcoming you back soon!

6/10 Okej

Annemie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Er stond op de website nergens vermeld dat de accommodatie maar gedeeltelijk werd gerenoveerd. Alle foto's zijn van de vernieuwde gebouwen. Spijtig genoeg kregen wij een kamer in het niet gerenoveerde gedeelde, maar betaalden dezelfde prijs als voor een grotere kamer in het gedeelte dat wel gerenoveerd was. Aan de receptie konden ze ons één nacht geven in een nieuwe kamer, maar moesten we de rest van ons verblijf in de oude kamer blijven. We hebben dit niet gedaan, om een verhuis voor één nacht te vermijden. Zeer teleurstellend, want normaal gezien doen we geen luxe resorts, maar wilden we de kinderen dit voor een keer wel gunnen voor de laatste nachten van ons verblijf in Gambia.
Bodde här 3 nätter i april 2024
Svar från Kombo Beach Resort 8 apr. 2024
Prezada Annemie,Pedimos desculpas profundamente pelo descuido na comunicação do status de reforma de nossas acomodações. Seu feedback é crucial para nos ajudar a resolver esse problema e melhorar nossos serviços. Embora lamentemos não poder acomodar toda a sua estadia em um quarto reformado, agradecemos sua compreensão e paciência. Esperamos que o resto do seu tempo conosco na Gâmbia tenha sido agradável e agradecemos a oportunidade de receber você e sua família.

2/10 Väldigt dåligt

Valentin

Reste i grupp
Gillade inte: Renlighet, personal och service och bekvämligheter
The staff is TERRIBLE. They don't know what is all inclusive. It's to much to explain how terrible my experience was! I arrived at 9:30 PM because i was waiting 6 hours for ferry and I paid for all inclusive. They send me to a restaurant area where I supposed to pay, and they put me menu on the table to order. After that I asked why should I pay because I am all inclusive, and they told me that all inclusive it's closed, but in the same time to pay a la carte was open. After 30 minutes arguing about this ireal situation , the gave me and my group a miserable tuna burger. Remember this word: MISERABLE. I didn't eat and I was going outside of the "resort" paying for taxi, searching for a restaurant to finally eat something. I was back at 2:00AM. So I need 4 hours to eat, pay for my food for me and my group, pay for taxi and go to bed in this "all inclusive". Everything is made for pictures, especially the pool outside, to "look good" for selling. Inside is TERRIBLE. Alarms starting for no reasons couple times a day, everything are poor quality. If you are looking for all inclusive resort experience, AVOID THIS FAKE RESORT.
Bodde här 1 natt i januari 2024
Svar från Kombo Beach Resort 21 feb. 2024
Dear Valentin,We're truly sorry to hear about your disappointing experience at our hotel. It's deeply concerning to learn that our staff did not provide the level of service and understanding that you rightfully expected, particularly regarding the all-inclusive package.Your feedback is incredibly valuable to us, and we sincerely apologize for the confusion and frustration you experienced upon arrival. We understand how important it is for our guests to feel welcomed and well-catered to, especially after a long journey.Please know that we take your comments very seriously, and we will be thoroughly investigating the issues you've raised to ensure they are addressed promptly. It's always our aim to provide exceptional service and hospitality to all our guests, and we regret that we fell short of meeting your expectations on this occasion.We appreciate you bringing these matters to our attention, and we hope for the opportunity to make it up to you in the future if you would consider giving us another chance. Your satisfaction is our top priority, and we would like to regain your trust in our hotel.

8/10 Bra

Matar

Affärsresenär
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the daily breakfast and location. The staff was very polite. The room had all the amenites one would want.
Bodde här 7 nätter i november 2019

6/10 Okej

coralie

Gillade inte: Personal och service
Sans plus personnel désagréable
Je suis allée à cet hôtel avec un ami au mois d'avril. La porte de la chambre ne fermait pas correctement à cause de la poignée cassée . Le personnel de l’hôtel est désagréable particulièrement à l’accueil. Le petit déjeuner buffet était correct mais rien d'exceptionnel. Je ne voudrais pas y retourner. Pas à la hauteur.
Bodde här 2 nätter i april 2019

10/10 Fantastiskt

Renate

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i april 2019

4/10 Dåligt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Quite a tired place with good need of some TLC, particularly in the rooms. Staff were generally friendly, but I was a bit put out when they repeatedly tried to charge me double for my airport transfer. The WiFi is not free, and you're better off buying a SIM card and using that as a hotspot. Similiarly, no bottled water is provided and must be paid for separately, or just bought from one of the shops outside the hotel entrance. Taxis out the front attempt to charge extortionate rates, but can be bargained down easily enough, but that's to be expected. Otherwise, the situation is nice (on the beach), and the pool area comfortable for sitting.
Bodde här 4 nätter i mars 2019

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Het hotel heeft heel veel faciliteiten, maar is wel een beetje aan het verouderen.
Bodde här 3 nätter i mars 2019

6/10 Okej

Oumardo

Affärsresenär
No free internet in the room i was stayong for one.night and there was no solition for me but buying a connexion for one week
Bodde här 1 natt i mars 2019

6/10 Okej

Ann

Ufleksibel og regide forhold.
Vi har været gæster på hotellet i mange år, så derfor var det tydeligt at der er sket store ændringer i negativ retning. Priser på mad og service er steget mere end det er værd. Der er meget ringe fleksibilitet, med regime regler, som formentlig bunder i mistillid til både medarbejdere og gæster. Stemningen blandt medarbejdere er dårlig og beklagende. Det påvirker stemningen og servicen. Vi vælger fremover andet hotel.
Bodde här 2 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 14 nätter i december 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Pros:Great beach. Great breakfast buffet. Great location near to other restaurants and mini marts. Cons: Rooms run down and not very clean. Some rooms very far from reception. 3 levels and no elevator. Hidden fees for wifi in room and use of safe in room.
Bodde här 4 nätter i december 2018
Svar från Primito 6 jan. 2019
thank you for your observations. The rooms are old indeed but very clean (we have a 99% satisfaction level) so if you feel yours wansn't cleaned properly, our apologies. there is a ground level and 2 floors and indeed no elevator. there are no hidden fees, as it is never said that we have free wifi in the room and the safe is indeed to be paid in the standard rooms

10/10 Fantastiskt

Mr Owen L

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best holiday ever
Bodde här 14 nätter i november 2018
Svar från fh 12 dec. 2018
hi thank you for your comments and hope to see you soon Filip Hofman General Manager

10/10 Fantastiskt

Colm, Uk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotels in Africa tend to be let run down, Kombo beach is a well maintained hotel
Bodde här 5 nätter i november 2018
Svar från fh 12 dec. 2018
hi, thank you for this observation, Filip Hofman General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
gemoedelijk hotel
een gezellig, middelgroot hotel, direct gelegen aan het strand, met ligbedden. prachtig gelegen, en veel bedrijvigheid. fijn zwembad, Redelijk ontbijt, en een matige keuken. Vriendelijk personeel, wat alles zal doen om je te helpen. natuurlijk wel tegen de gebruikelijke fooi. Kamers ruim, goed bed , airco, een vrij eenvoudige indeling maar met een goede douche.
Bodde här 7 nätter i april 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint og avslappende hotell. Live musikk på kveldene, kan være noe forstyrrende om du vil legge deg tidlig og bor nærmest bassenget. Mye selgere rett utenfor hotellets port både på stranden og mot veien. God frokostbuffet, men middagene er ikke så mye å skryte av, bedre å spise utenfor hotellet.
Bodde här 10 nätter i mars 2018
Svar från Gail 18 apr. 2018
Thank you for your feedback, we appreciate hearing from you and take on board what you have said to help us improve.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Personalet var venlige og have og poolområde var smukke. Værelset kunne godt trænge en “opdatering” og fremstod lidt slidt.
Bodde här 8 nätter i mars 2018
Svar från Gail 18 apr. 2018
Many thanks for your feedback - we are sprucing up the rooms during the summer to make them brighter for you :)

8/10 Bra

John

Gillade: Personal och service
Good Stay and Local Contact
Nice area, lovely local people so warm and friendly. Hotel had good outdoor facilities but the room itself is in need of a refurb. Good basic facilities, comfy bed, no complaints about the room, however in the bathroom our shower curtain was in desperate need of replacing and would have made it feel much cleaner. If you're looking to stay, we'd recommend our local tour guide who helped us with hotel transfer and local trips at good prices. He's called Yaya and can be contacted on whatsapp - +2207602589.
Svar från Gail 3 apr. 2018
Thank you for your review, we will surely look to change the shower curtain.

8/10 Bra

Anton, Amsterdam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bij strand, entertainment
Heerlijk bij strand, verschillende restaurants en tenniscourts. Ik heb me vermaakt.
Bodde här 7 nätter i mars 2018
Svar från Gail 3 apr. 2018
Thank you we are pleased you enjoyed your self and the beach, we hope to see you back here again :)

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel
We spent 4 nights at Kombo Beach. Lovely clean hotel and friendly and helpful staff.
Bodde här 4 nätter i mars 2018
Svar från Gail 3 apr. 2018
Thank you we hope to welcome you back again :)

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Gone down hill
No hot water run out of food every night on half board. Every one complained got money back .management not bothered. Been lots of times before will never go back. Up graded room not wear the the money
Bodde här 14 nätter i februari 2018
Svar från General Manager 3 apr. 2018
Hi, i just saw your post and would like to say that we are very bothered about this matter and unfortunately it wasn't brought to our attention at the time of the happening. thank you Filip Hofman General Manager

2/10 Väldigt dåligt

Pompy, Danmark

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nightmare.
Løgn og korruption mødte os den første dag vi ankom. Meget frustrerende oplevelse. Vi havde booket en suite og fik beliggenhed til pool , bar med larm. Vi fik vist en anden suite, stille om aftenen. Den sagde vi ok til. Der var en del store myrer så de ville lige spraye den, så kunne vi flytte ind om morgenen. Næste morgen fik jeg besked om at den var optaget. Masse snak i 1,5 time hvor den ene ikke kunne huske sen ene løgn fra den anden. Efter hård kamp i 1,5 time måtte de overgive sig og vi fik den lovede suite. Den var nemlig ikke optaget men blot lovet væk af manageren. Det værste er at man nærmest ikke forstår at dette kan forekomme. Man er helt hjælpeløs og overladt til deres nåde. Ikke en eneste fornuftig ansat at tale med!!!! Desværre viser alt det dårlige på hotellet at stamme fra dårlig ledelse. De kommer aldrig videre før de får skiftet ledelsen. Der var ikke varmt vand hverken morgen eller aften. Operation manager Gail troede ikke på dette! Jeg tjekkede ud. Kunne ikke acceptere mere og betalte for en nat uden at bo der, idet operation manager Gail ikke ville refundere. Rene håndklæder lugtede af tis. Mælk til kaffen klumpede og var gammel. Balkon møbler plastic der kunne knække når som helst. Træstole var kun til stueetage! Ikke til suiten!!! Aldrig igen, men hvor er det tydeligt at korruptionen kommer fra ledelsen.
Bodde här 5 nätter i februari 2018
Svar från General manager 3 apr. 2018
Hi and good morning. Yes we remember well this guest, who was not happy with any of our suites, and none that we promised was taken, it was kept for her. As for not refunding, indeed the guest had reserved a non refundable rate and we cannot refund on this thank you

8/10 Bra

Ain

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Nice place for a sun vacation
Good: Clean and lately renewed room; very friendly staff; in overall you feel welcome there; Good food Needs improvements: extremely slow service; don't expect much about their rum cocktails (they should change the rum); Annoying local sellers and tour agents (however, in the hotel grounds they are not allowed); Room was cleaned well, but replacement towels, shampoo, toilet paper etc. you had to go and ask yourself (and several times from the several people); They lost my laundry and it took a day continuous asking before they found it again (as a compensation it was not charged).

8/10 Bra

Roman

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr schöne Lage direkt am Strand und freundliches Personal. Es hat uns prima gefallen.

10/10 Fantastiskt

karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fab fab fab!!
Great hotel. 1st stay here in 6 years of visiting The Gambia!! Loved it- thank you xx
Bodde här 7 nätter i februari 2018
Svar från Gail 19 feb. 2018
Thank you , we look forward to seeing you again.

10/10 Fantastiskt

Jo, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel on the beach with friendly staff. Amazing breakfasts, evening entertainment and cocktail happy hour as the sun sets - perfect! Great for kids as lots to do around the pool and activities for them to take part in as well as a fantastic beach!
Bodde här 7 nätter i februari 2018
Svar från Gail 19 feb. 2018
Thank you , we are please you and your Family had a great holiday.

2/10 Väldigt dåligt

errol, london

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
not room at this hotel
i booked this hotel last year 2017 for feb 2018 paid in full when me and my family get there we was told they are over booked and we could not stay there after a 6hr flight from the uk the kids not call us to tell us this till were got there we got move to another hotel which was miles away
Bodde här 7 nätter i februari 2018

4/10 Dåligt

Myrddin

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Deterioration
I have stayed at this hotel over a number of years and the standards are deteriorating.Shower with no hot water at some times of the day. A period without any water. Water pressue in wash basin mereely a dribble. Poor finishing to ant restoration work. Internet speed abyssmal. However staff very, very pleasant and anxious to please
Bodde här 4 nätter i januari 2018
Svar från Gail 4 feb. 2018
Thank you for taking the time to let us have your feedback, we will look into your comments and endeavor to resolve.

2/10 Väldigt dåligt

Jaana

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Uusi vuosi Kombo Beachissä
Tulin huoneeseen yksin, kumppani lähti hakemaan laukkujamme toisesta huoneesta. En lukinnut huoneen ovea, menin vessaan ja kun tulin ulos joku mies seisoi keskellä huonetta - ei pyydellyt anteeksi, kyseli vaan minun vierailusta. Myöhemmin selvisi että oli hotellin siivooja. Pyyhkeet puuttui, niiden saaminen kesti about tunnin ja nää pyyhkeet toi tämä mies joka seisoi meidän huoneessa aiemmin.Huone oli kuin sauna, nukkuminen mahdotonta. Vessa tai lavuaari vuoti koska lattia koko ajan märkä. Hinta-laatusuhde ala-arvoinen.
Bodde här 1 natt i december 2017

6/10 Okej

Jennie O, England

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Lovely sea view
Reception staff and porters were superb. The breakfast spread was splendid and staff were very friendly. Other restaurants were adequate - flamed grilled chicken at Barracuda restaurant was in fact a stew (appalling). Food and house keeping hygiene need improving. If a napkin falls on the floor staff should give guests a clean one instead of shaking it off and giving it back. Clean table runners for each new service is required not one that has been used. Appalled that our room was cleaned on day of checking out but sheets weren't even changed. Hope this was checked and changed before new guests arrival.
Bodde här 10 nätter i december 2017
Svar från Gail 7 jan. 2018
Thank you very much, your feedback means a lot to us, so we can strive to improve on standards. We have taken on board your comments and will work with the relevant departments on improvements.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Holiday 2017
Lovely hotel in a lovely country
Bodde här 13 nätter i december 2017
Thank you we look forward to welcoming you again.

8/10 Bra

Sabine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2017
Thank you we look forward to welcoming you again.

8/10 Bra

Elvan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Güzel herşey herkesin gezip göreceği yer bence
Bodde här 10 nätter i december 2017
Thank you we look forward to welcoming you again.

8/10 Bra

Jackie, België

Gillade: Renlighet och boendets skick och faciliteter
Goed hotel prijs kwaliteit
Is een goed hotel gelegen aan het strand. Heerlijk ontbijt en lekker eten. Goed prijs kwaliteit hotel. Standaard kamers zouden wel moeten uitgerust zijn met haardroger zoals vermeld. Er zijn enkele heel gemotiveerde werknemers, niet allemaal uiteraard maar de managers stralen dit zelf ook niet allemaal uit.
Bodde här 10 nätter i december 2017
Svar från Gail 20 dec. 2017
Thank you for your feedback, it is always appreciated so we can improve our service.

8/10 Bra

Mr K A Macindoe

Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent Hotel next to the Beach
The staff were really friendly, efficient and polite. There was an excellent range of food and night entertainment. The price for food and drinks were really affordable. The beach was clean and right next to the hotel facilities and sun loungers. The pool is far too small for the size of hotel and URGENT need of upgrading. The air conditioning extractor boxes/fans should be placed in the correct bedroom area, as all we could hear was the next door neighbours fan ALL night long - we did not have our on!!
Svar från General Manager 23 dec. 2016
Dear guest, glad to know you enjoyed your stay. Thank you for your comments, we are working on plans to recreate our pool area over by latest 2018 and we started changing the position of the AC units during summer 2016. Unfortunately the room you were staying had not been changed. We look forward welcoming you again to Kombo Beach.

8/10 Bra

Linda, Oslo

Gillade: Renlighet, personal och service och rummets bekvämlighet
Fantastiske omgivelser
Ikke så høy standard som forventet til å være et 4 stjerners hotell, men rommet var godt ned kjølt, noe som hjalp en stakkar finnmarking.. Beliggenheten var nydelig, nærheten til stranden var perfekt. Frokosten var god med utrolig mange valgmuligheter. Hver kveld var det underholdning, flere kvelder var det afrikanske trommer og dans, bare så synd at den fantastiske dansen ble avløst av karaoke. Det var et rolig hotell og selv med mange briter var det usedvanlig lav partyfaktor og lite fyll. Opplevde at den mannlige delen av betjeningen var noe mer serviceminded enn den kvinnelige. Alt i alt var det en god opplevelse.

10/10 Fantastiskt

marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel très sympa, très bien situé!
Superbe séjour à kombo Beach! Bon rapport qualité prix, au pied de la plage, grande piscine, très bon petit déj varié

8/10 Bra

donna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nicely situated on the beech.
The hotel is situated very well on the beach within walking distance of a few restaurants and places to have a drink. All food we ate around the complex was lovely. The hotel breakfast was very nice also. Great waitresses and staff were seen all round the complex. Very friendly and eager to please (for a small tip). Weill definitely be back.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Joshua

Nice Beach,
Hotel is located on one of the nicer beaches in the Gambia. Breakfast on offer is sufficient Swimming pool is very small for the size of the hotel. I would recommend staying closer to or in Senegambia area as offers more places to visit of an evening.

8/10 Bra

William

Gillade: Renlighet
Bearing in mind this is Gambia, it was a decent all-round hotel.

8/10 Bra

Robert, Witham, Essex, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel right on the beach
We had nice experience on our stay at this hotel. We knew before we went that it is a little dated, and not a brand new bright and shiny place to stay. We went to stay there with some friends for the simple reason of getting a good suntan. This was easily achieved, of course. It suited us fine, and we hardly had a problem with our stay there. The only problem we had was with the very poor internet facility or rather lack of it. We went for walks, along the beaches, and around the local area. We ate at the various restaurants at the hotel, and along the beach, so did not venture out further afield. We all had a great time and would certainly go back to the Kombo beach hotel again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience!
Our family had a great time at Kombo Beach! Hotel staff were warm, welcoming and helpful. The half board is an excellent choice, especially with children. Daily activities and evening music and shows were a delightful bonus. We look forward to our next visit. Thank you!

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Diese Bruchbude ist keinesfalls vier Sterne wert!
Das Hotel ist dringend renovierungsbedürftig und wird nachlässig geführt. Die Zimmer werden nur oberflächlich gesäubert und stinken (vermutlich wurde hier jahrelang geraucht), auf dem Balkon rattert und bläst die Klimaanlage des Nachbarn (!), und als "Renovierung" hat man bisher wohl nur gelegentlich frische Farbe über die Wände gepinselt. Die Türen schließen nicht richtig. Check-In war um 14.30 Uhr noch nicht möglich, weil die Zimmer noch nicht geputzt waren. Übrigens praktiziert man hier eine Art "Self-Check-In". Badetücher gab es auch nicht am Anreisetag, weil alle benützt oder schmutzig seien; am Folgetag erst nach mehrmaligem Nachfragen. Nein, wer ein Viersterne-Hotel sucht, sollte sich hier sicher nicht einquartieren.

8/10 Bra

Dave Norman, Enfield, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel bang on the beach !
Lovely hotel on clean sandy beach which stretches for miles ! Hotel and rooms clean & tidy but a bit tired but the staff all try hard. Great position to walk out to bars and restaurants and/or get cab again to very good local bars/restaurants with live bands etc. Certainly a good find and we will return. You need to get into the Gambian way of life though and accept you're in a Third World country ! But, plenty of good food, drink, sun, sea etc etc.