Hotell med pool i Severn

“The staff, especially Teresa and Stephanie were extremely helpful. Teresa helped explain the pet fee issue. We stayed 6 nights and we're charged a 100 per cleaning fee as a one time charge and 70 more in pet fees. Make sure you know the total amount you will be charged for your pet. This was adjusted down for me by Teresa to an acceptable amount but was never explained when I made two phone calls prior to my stay. Furthermore, don't expect to speak to the G. Manager, Mr. Gallow. I tried to speak...

“My recent stay at Turf Valley Resort was disappointing. The first issue was finding a spider on the ceiling of my room, which immediately raised concerns about cleanliness and maintenance. I was also looking forward to relaxing by the pool, but that experience was ruined by an overly aggressive lifeguard who repeatedly approached and interrupted guests. Instead of feeling welcomed and able to unwind, I felt harassed throughout the visit. When I raised concerns, the staff was not particularly...