The property was beautiful, the views were beautiful, our family had a great time. However, one of the main reasons we chose the property was the beautiful indoor pool which we intended to use in the evening after enjoying the area during the day. On our first night, we discovered the lights outside and inside the pool did not work which caused a safety issue navigating the steep stairs to the pool and inside the pool house. I reported it to the property manager and they indicated they would send someone to fix it but couldn’t guarantee when. I called back 2 days later and they said they would check into it. They texted later and said that the owner had already been aware of the issue and it was a large issue which would not be fixed any time soon. I was disappointed that they did not make us aware prior to our stay. I asked for a reduction in our rent because we were not able to use the pool at night and they refused. They only offered a discount on a future rental with the same company in the same location. We still had a wonderful time on our vacation, but were very disappointed at the customer service of the property manager.