Exteriör

Recensioner av Marina Motel

2 out of 5
Marina Motel
1603 Seward Highway, Seward, AK

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 85 av 448 recensioner" "
8 - Bra i betyg. 159 av 448 recensioner" "
6 - Okej i betyg. 106 av 448 recensioner" "
4 - Dåligt i betyg. 61 av 448 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 448 recensioner" "

7,2/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Room is small. Wifi is very slow.
Bodde här 3 nätter i september 2017
Svar från Todd 12 nov. 2017
Thank you for your feedback! It's true the standard rooms are small. As for the wifi, when every one is using it, it does slow down. We are working to remedy that situation.

8/10 Bra

Pia

Gillade: Renlighet, personal och service och rummets bekvämlighet
Vi valde motellet som en kombination av hyfsat pris och läge precis bakom uppsamlingsparkeringen för Kenai Fjord Tours. Praktiskt, eftersom vi skulle ut på en fjordtur dagen efter. Nu visade det sig att det var 5 minuters gångväg ner till marinan och turist-restaurangerna (högt pris), så det var inte ens nödvändigt att ta shuttle-bussen. Motellet är kanske inte nytt och fräscht, men väl underhållet och allt fungerade som behövde fungera. Snabb och smidig incheckning. Läge precis vid infartsvägen, men nätterna var lugna.

8/10 Bra

Roger, Förslöv

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket prisvärt.
Motellet låg helt perfekt, ibland fick man vänta en stund innan det kom någon till receptionen men när de kom fanns det inget att klaga på. Rummet var stort och rent. Priset var suveränt lågt.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
not good experience
staff was nice and polite, however, there was trash in trash bin left; then I found there're hairs on sheets, seem like hadn't been changed. I asked to replace those thins. Next, after showering in the evening, I found that there was no hair dryer, and I called to know that I could not get it until the next day when the staff went to work, so I had to spend the night with my hair wet.
Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you for your review. Apologies we weren't able to meet expectations; as a smaller property we don't have 24 lobby staffing thus sometimes the on-property staff isn't available in the very late hours or is asleep overnight and unable to assist outside of emergencies, we may have 24 hour staffing in the future however. We will leave items, such as hairdryers, accessible in the future. Thank you again for staying with us and we wish you safe travels.

8/10 Bra

Karen

Gillade: Personal och service och rummets bekvämlighet
Decent Stay in a Convenient Location
When I was looking for a place to stay, I was coming off of a cruise ship so I wanted something close to the cruise terminal and railroad (since I was headed to Anchorage a few days later). The staff was very friendly and accommodating. The initial appearance reminded me of the Bates Motel and the patterns in the room didn’t all match (first world problems I know). However, the location was important, I was able to get a decent night sleep and the water pressure in the shower was amazing. There was also a microwave and fridge in the room. The floors and comforter were a little dirty, along with the fridge and microwave but I didn’t use those appliances. Overall, I was happy with my stay.
Motel outside view
Bedroom
Bedroom
Bathroom entrance
Bodde här 2 nätter i september 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you, Karen, for your review. We use feedback to make determinations on upgrades and new amenities and will be looking into new decor in the hopefully nearer than far future. It was a pleasure having you with us and thank you again :)

8/10 Bra

James, Kings Langley

Gillade: Renlighet och personal och service
Well located for cruise entry.
Bodde här 1 natt i augusti 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you, James, for your rating. Happy Travels!

8/10 Bra

Alison

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you, Alison, for your rating. Safe travels.

10/10 Fantastiskt

Deanna

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient for our boating Excursion.
Bodde här 2 nätter i augusti 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you, Deanna, for your rating. Happy Fall!

6/10 Okej

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Staff was friendly ! Place was decent . Just had dog hair on bed ….
Bodde här 1 natt i augusti 2023
Svar från Carissa D - Area GM 23 aug. 2023
Thank you for your feedback, we will ensure to have inspectors increase in diligence. Safe travels!

8/10 Bra

Kathleen

Bodde här 1 natt i augusti 2023
Svar från Carissa D - Area GM 29 sep. 2023
Thank you, Kathleen, for your rating :)

8/10 Bra

Jennifer

Bodde här 2 nätter i augusti 2023
Svar från Carissa D - Area GM 23 aug. 2023
Thank you, Jennifer, for your rating. Happy Travels!

6/10 Okej

Rachel

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Not bad for Seward. Tub didn't drain well.
Bodde här 1 natt i augusti 2023
Svar från Carissa D. - Area GM 29 sep. 2023
Thank you, Rachel, for your review. Sorry about the drain, this has been addressed with the hotel manager.Happy Autumn.

4/10 Dåligt

Mingli

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The host is very nice. Nothing else is.
Bodde här 2 nätter i augusti 2023
Svar från Carissa D - Area GM 23 aug. 2023
Thank you, Mingli, for your feedback. Sorry to hear we didn't meet expectations but are delighted to hear you had a pleasant experience with Matthew. Happy and safe travels!

4/10 Dåligt

Brian

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never again
Update, update, update. Most everything was outdated. Bathroom door wouldn’t latch, the toilet wasn’t clean at the base. For over $200.00 per night, I expected more. Put some money back into the place.
Bodde här 2 nätter i augusti 2023
Svar från Carissa D - Area GM 23 aug. 2023
Thank you, Brian, for your feedback. We are sorry to read you didn't have a pleasant experience. We wish you safe travels.

6/10 Okej

Duckhee

Affärsresenär
Bodde här 2 nätter i juli 2023
Svar från Carissa D - Area GM 12 aug. 2023
Thank you, Duckhee, for your rating. Happy travels.

2/10 Väldigt dåligt

Dianne

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was gross. Slippery tub which means dirty. Dirty dusty floors. It was gross.
Bodde här 1 natt i augusti 2023
Svar från Carissa D - Area GM 8 aug. 2023
Thank you, Dianne, for your review. Apologies we didn't meet expectations. Safe travels and thank you for staying with us.

2/10 Väldigt dåligt

LeAnn, Lander

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was trying but the property is horrible. A plumbing problem requires the heat to be on 24/7 or hot water isn’t available. Not clean and did t clean tub when asked. We were there a week and no service except fresh towels when I requested it. The property needs major maintenance and investment.
Bodde här 6 nätter i juli 2023
Svar från Carissa D - Area GM 8 aug. 2023
Thank you, LeAnn, for the feedback. Apologies we didn't meet expectations. This has been addressed with the hotel manager as full room cleaning service is offered daily, apologies if this didn't occur for you. We do also apologize for warm temperatures, we are working on a solution with the pipe issue occurring. Thank you for staying with us and we wish you wonderful travels.

8/10 Bra

Margaret

Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 23 aug. 2023
Thank you, Margaret, for your rating. Have safe Travels!

8/10 Bra

MONICA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien, solo falta un baño en el lobby.
Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 30 juli 2023
Thank you, Monica, for the review. We are glad you enjoyed your stay. Safe travels!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointing
On the plus side we felt safe and it was quiet. The bed was comfortable. Matthew at the front desk was friendly and helpfu. However the motel needs updating and maintaining. The drains in the showers didn’t drain well, the microwave didn’t work and the floors were dirty.
Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 24 juli 2023
Thank you for your review. We are thrilled to read you felt safe, had a quiet stay and Matthew was of assistance. Apologies for any inconveniences with our facilities. We have been working on repairs and improvements throughout the season, and have more to come after summers end. Thanks again for staying with us.

6/10 Okej

Kimberly

Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 24 juli 2023
Thank you, Kimberly, for your taking the time to provide a rating.

10/10 Fantastiskt

John

Bodde här 5 nätter i juli 2023
Svar från Carissa D - Area GM 8 aug. 2023
Thank you, John, for your rating :)Safe Travels!

10/10 Fantastiskt

Theodore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean rooms, close to train and activities, staff was extremely helpful and pleasant
Bodde här 1 natt i juli 2023
Svar från Carissa D - Area GM 18 juli 2023
Thank you, Theodore, for your review. We are so glad you had a pleasant stay with us and that we were helpful to you. Come and visit us again sometime!

10/10 Fantastiskt

Anirban

Bodde här 3 nätter i juli 2023
Svar från Carissa D - Area GM 6 juli 2023
Thank you, Anirban, for your rating. Happy Travels!

10/10 Fantastiskt

Sabin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Carissa D - Area GM 6 juli 2023
Thank you, Sabin, for your rating. Happy Travels

10/10 Fantastiskt

JOYCE, CEDAREDGE

Gillade: Boendets skick och faciliteter
The heating systems need revamped. Too warm
Bodde här 1 natt i juni 2023
Svar från Carissa D - Area GM 2 juli 2023
Thank you, Joyce, for your rating and review. Apologies with the HVAC, we are working on the solution with our contractor crew and hope for a resolve soon. Thanks again for staying with us and have a wonderful holiday!

10/10 Fantastiskt

Richard

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Marina Motel went above and beyond to accommodate us. I will look here first when I return to Seward. Thanks!
Bodde här 1 natt i juni 2023
Svar från Carissa D - Area GM 29 juni 2023
Hi Richard, and thank you so much for the review. We are thrilled you had a good experience and so glad to have had you with us. Definitely come back and visit us again!!!

2/10 Väldigt dåligt

Wayne

Bodde här 2 nätter i juni 2023
Svar från Carissa D - Area GM 18 juli 2023
Thank you, Wayne, for your rating. We are sorry to see we didn't meet expectations. Safe travels!

10/10 Fantastiskt

Katherine

Bodde här 1 natt i juni 2023
Svar från Carissa D. - Area GM 21 juni 2023
Thank you, Katherine, for the rating. Hope you had a nice time in Seward.

8/10 Bra

Scott

Gillade: Renlighet
Bodde här 1 natt i juni 2023
Svar från Carissa D - Area GM 20 juni 2023
Thank you, Scott, for your rating. Hope you are enjoying your travels :)

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Carissa D 19 juni 2023
Thank you, Ashley, for the 5 star rating. We hope you can come back and visit us again :)

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Carissa D 19 juni 2023
Thank you for your review :)

8/10 Bra

Katherine

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect little roadside motel. The rooms were clean and surprisingly larger than i thought. Very happy we booked.
Bodde här 1 natt i juni 2023
Svar från Carissa D Area GM 14 juni 2023
Hello Katherine! We are delighted you were here with us. Thank you for the review, I'll share this with our clean team. Hope your further travels are magical!

8/10 Bra

corey

Bodde här 1 natt i maj 2023
Svar från Carissa D - Area GM 27 maj 2023
Thank you Corey for the rating. We hope you come back and visit us again. Happy travels!

8/10 Bra

Ashley

Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice room will all the necessities. Within walking distance to the marina and waterfront. However, my room smelled like a bar. Extremely pungent fumes similar to a dive bar. Thankfully I was able to open a window and let it air out for the afternoon.
Bodde här 2 nätter i maj 2023
Svar från Shaylee Sommerville 22 maj 2023
Hi Ashley, I'm glad that you enjoyed your stay and I apologize that the room smelled that way. Thank you for giving us feedback and we will continue to strive to do better. We hope to see you again in the future!

10/10 Fantastiskt

Kathleen

Bodde här 1 natt i maj 2023
Svar från Carissa D Area GM 24 maj 2023
Thank you for the rating Kathleen :) Come back and visit again sometime.

8/10 Bra

Angela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was what i expected for the location. Everything was clean and the staff were nice.
Bodde här 1 natt i maj 2023
Svar från Carissa D Area GM 19 maj 2023
Thank you, Angela, for taking the time to write a review. It was a pleasure having you stay here with us. We are a simple little spot and we love being able to meet new guests such as yourself. Hope you see you again in the future.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The motel is obviously older and dated however it was clean and well kept. Room was clean and comfortable. The only downside was there didn’t seem to be a way to regulate the room temp but the window opened for a nice breeze when the room was too warm.
Bodde här 2 nätter i september 2022
Svar från Crystal 20 sep. 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are happy to hear that you enjoyed your stay with us and look forward to your return!Thank youCrystal ThorpeGeneral Manager

6/10 Okej

Shawn

Reste med familj och småbarn
Gillade: Personal och service
Manager Crystal was very helpful when things went awry, and cheerfully stored our luggage. Tv didn’t work much. Bed lights had fuse problem. These matters were solved generally with staff intervention. No breakfast but Coffee. Room pretty cute. Too expensive for what we got, but lots of travelers in Seward.
Bodde här 2 nätter i augusti 2022
Svar från Crystal 18 aug. 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are happy to hear that you enjoyed your time with us in Seward and look forward to your return! Thank you Crystal Thorpe General Manager

4/10 Dåligt

Courtney

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Definitely wasn't expecting any frills, but this was less than adequate. The room's window didn't lock, the in room heater didn't work, and the shower/sink water was ice cold for the majority of the stay.
Bodde här 2 nätter i augusti 2022
Svar från Crystal 14 aug. 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are sorry that your experience was less than expected, and do hope that we will have another chance to provide you with a great stay. Thank you Crystal Thorpe General Manager

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2022

6/10 Okej

Kelsey, Madison

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
The motel itself was nothing to rave about but it’s location is excellent & it was adequate for our needs (we were out exploring much of the time). Friendly staff.
Bodde här 3 nätter i juni 2022
Svar från Sean 26 juli 2022
Hi Kelsey, thanks for your recent stay with us! We're glad the location of our hotel was excellent and our rooms met your needs. Thanks for the compliments on our staff; we appreciate your feedback!

2/10 Väldigt dåligt

Tien

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It is way too much for the condition of the motel
Bodde här 2 nätter i juli 2022
Svar från Crystal 24 juli 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are sorry for your experience with us and do hope to see you again. Thank you Crystal Thorpe General Manager

8/10 Bra

Evan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a nice little motel. A little dated, but just fine for us for our fishing and sightseeing trip to Seward.
Bodde här 2 nätter i juli 2022
Svar från Crystal 23 juli 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are happy to hear that you enjoyed your stay with us in Seward and look forward to your return! Thank you Crystal Thorpe General Manager

2/10 Väldigt dåligt

Melur

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was cleaned and beds were changed every day.
Bodde här 7 nätter i juni 2022
Svar från Sean 18 juli 2022
Thanks for the nice review James, we are glad you enjoyed your stay!

10/10 Fantastiskt

Deanna

Bodde här 2 nätter i juli 2022

6/10 Okej

Theresa

Gillade: Personal och service
I stayed there over the summer. The stay was ok for the money. It could use some TLC and perhaps some more staff. But of course it was the height of the "staffing shortage". The staff that I met shout of to Carrie was very pleasant and tried her best. It needed TLC on the off season an then maintained.
Bodde här 2 nätter i augusti 2021

4/10 Dåligt

Jessica

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Basic, but dirty. Avoid staying in Seward.
This is a conveniently located basic motel, pretty much exactly what you would expect from an old motel. The sheets and towels were obviously fresh, but it was apparent that the rest of the room had not been properly cleaned in between guests. The floors were dirty and hadn't been swept, and the bathroom toilet still had urine and hair from previous occupants. Plus the room had clearly had cats before because we could still smell cats and litter. I understand there might be staffing shortages but a sweep and wipe down between guests is the bare minimum. Paying the $90 a night that we did for this room didn't feel acceptable to us. I would just avoid staying the night in Seward if you can.
Bodde här 2 nätter i september 2021

2/10 Väldigt dåligt

DANILO, port richey

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The one personnel i dealt with was helpful and pleasant.The linens and towels smells clean and nice but the room smells old and moldy,the toilet smells like urine.There is no temperature control in the room so the whole room is hot from the heater.The clothes hanger seems to be broken for a long time so we have to put our jackets in the bed.Please repair all the fixtures that are broken before customers get in.
Bodde här 4 nätter i september 2021