4/10 Dåligt
Clara
21 nov. 2023
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A real disappointment from arrival to departure
Our stay at La Digue Island Lodge was a real disappointment - from arriving to departure. The bad service started just from that we checked in and the staff insisted to have our booking voucher in physical papers. The check-in process thereafter continued very slow…
Overall we felt that the staff found the guests as annoying. When we visited the pool bar the staff sighed when we asked to see the cocktail menu. The staff that manage the towels looked at us sleepily when we wanted to have towels.
About the food, the breakfast was okay but the dinner was tasteless, definitely not worth the money!
We lived in a chalet that was quite worn out with lots of insects.
The day we checked out was a rainy day and the ferry didn’t departure until after lunch. We decided to pick up take away food (the lunch at the restaurant was extremely expensive and due to the standard of the food at the buffet we didn’t want to chance). Due to the rain we decided to sit in the waiting area (where you also stored your luggage). Suddenly the staff told us we couldn’t sit in the waiting area and eat and what we had to go outside. We asked him if we had to stand outside in the rain and have our lunch, and he insisted (because of his boss that called from somewhere else on the hotel area).
Do we have to say that we never will come back to this place and never will recommend anyone other to visit Island Lodge?
Clara
Bodde här 2 nätter i november 2023
