Hotell nära Shadow Lake Towne Center

“Hot tub was not home enough jets barely worked. Multiple towels in they're pool and trash all over, went to the pool close to when they opened in the morning so it's not a matter of it just getting trashy but negligence, the elevators had very dirty floors, half the lights in the room didn't work. Didn't get the room we booked bc they overbooked, leaving us short a bed we needed. Couldn't control they're heat/ac worth a damn, it was either ice cold or uncomfortably how. When we asked if they had...

“I intended to leave a 5 star on all the ratings. Staff was professional and nice. The room was ”

“small room but we were only there to sleep. it accommodated us just fine”

“It was relatively clean with no problem issues. ”

“Pool was too cool/cold. ”

“.”

“Clean, and the bed was very comfortable.”

“Great hotel to stay”

“The facility and staff try but the reality isn't a wonderful experience. It needs an overhaul. The rooms are alright. We had a lot of dust, it was aged, standard shower mildew and lukewarm water every single time (the last finally got me because it was every time for every single person). They do put in the effort with the breakfast and evening reception. We would not stay here again especially for the price. ”

“Clean room, comfortable bed and great gym”

“My dad, sister, and I stayed one night at the Courtyard and we had a great time! I had called prior to our visit to ask if they did anything for birthdays and upon arrival, they gave my sister a bag of goodies along with a hand-written card! She was so surprised and flattered (especially since she happened to like the treats they chose). The staff was very friendly also! I'd definitely recommend staying here if you're looking for a hotel. (Great prices, too)!”

“Very basic pool, rooms are showing their age and are being repainted and touched up. Looks like it’s about time to do some major projects to get things back up to snuff. ”

“Staff was nice. Needs some updates and better cleaning ”

“Nice stay!”

“The room and bathroom were in rough condition. The room was also filthy. The top blanket also had dried food stuck to it. Check-in was not ideal it was not in person and on a screen with someone I could not understand. I was very disappointed with my stay and the lack of a front desk person. Would not recommend at all.”

“Booked a king thru Expedia but hotel only had Queens when I arrived. Good amenities but not what I reserved. ”

“Hot water hardly works. They wont let you take the breakfast up to your room. No ice buckets in the rooms. The tables in the room were sticky. The breakfast selection was poor ”