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Recensioner av InterContinental Shanghai Expo, an IHG Hotel

4.5 out of 5
InterContinental Shanghai Expo, an IHG Hotel
1188 Xueye Road, Shanghai, Shanghai

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 100 av 170 recensioner" "
8 - Bra i betyg. 40 av 170 recensioner" "
6 - Okej i betyg. 19 av 170 recensioner" "
4 - Dåligt i betyg. 4 av 170 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 170 recensioner" "

9,2/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jimmie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell med perfekt service och fantastiskt sköna sängar.
Svar från Marknadsföring 4 maj 2018
Tack för ditt beröm och bekräftelse. vi ser fram emot ert fortsatta stöd.

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotell with friendly staff and good restaurants. A little bit off but river side walk nice and taxi cheap. Excellent tailor shop in lobby area.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good Intercontinental hotel. Might be the best I've stayed at. Only negative side was that it was in the middle of nowhere.

10/10 Fantastiskt

sr

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa hotelet!
Bra hotell med bra mat och bekvämligheter bra service och bra personal rek starkt för dom som åker till Shanghai för affärsresa. i nya området så allt är fint och fräsht

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Timothy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i september 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Nice but too remote. No great F&B
Hotel rooms are nice, clean, the gym is amazing, but the restaurant and food is really limited and you’re too far from anything to step out and grab a bite. I find this hotel lovely but too remote. There is no bar for a drink at night. The place just lacks any form of personality or character. A nice place to sleep but get out in the morning and don’t come back until after you do dinner someplace dinner.
Bodde här 4 nätter i september 2023

8/10 Bra

Peiying

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
早餐豐盛，浴室太舊看起來有點髒
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Sou Wa

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023

8/10 Bra

Wenta

Bodde här 1 natt i mars 2023

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Mixed feelings
Four stars would be more accurate for this hotel. Despite several disappointments, however, it's still a good value. The hotel did't seem at all crowded. Yet I was given a room facing a nearby construction site making moderate-level constant pounding noises. I asked for a room change and was given a room on the other side of the hotel, which I believe was an upgrade because it had a great view of the river. It took too long for the room change to be made, and I'm surprised that the upgrade wasn't automatic when the hotel wasn't fully booked and there was construction noise that made working difficult and generally would significantly decrease the quality of a stay. I needed a plug converter and more water in the room. I received both but it was another long weight. This made the check-in process take an hour. A few things in the room like chairs and tables showed damage and wear, but the room was clean. I was looking forward to swimming, and it took two tries for me to have a good experience at the pool. The first time I went in the late afternoon, and found I needed a cap to swim. Still, I walked around and found the shower area unclean and swimming classes going on, and they were loud. I decided to come back later. I returned at 9 pm with my cap and had a better experience. There were still lessons being given but few enough people that I enjoyed the pool. Positives - the river view was excellent and I slept well. I also had a good massage.
Bodde här 1 natt i september 2022

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
性价比不高
价格贵了些但是整体还是很不错的，早餐很丰富，泳池也不错！
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

Allen

Bodde här 1 natt i maj 2021

6/10 Okej

HWANGPYO

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från Marketing Communications Department 12 jan. 2021
Dear HWANGPYO, Thank you so much for your review of our hotel. Looking forward to seeing you again soon. Kind Regards,

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Marketing Communications Department 1 feb. 2020
Dear guest, thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Looking forward to welcoming you again next time.

10/10 Fantastiskt

choon Seng

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay!
It was very pleasant, service was good and breakfast was outstanding. Thanks! very comfortable stay, will come back again.
Bodde här 2 nätter i november 2019
Svar från Marketing Communications Department 9 dec. 2019
Dear choon Seng on, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Looking forward to your stay with us in the future.

10/10 Fantastiskt

Leonardo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i oktober 2019
Svar från Marketing Communications Department 9 dec. 2019
Dear Leonardo, Thank you so much for your review. We're glad to hear that you enjoyed your stay with us. Looking forward to your next stay with us.

4/10 Dåligt

KelvinC, SINGAPORE

Affärsresenär
Poor WiFi Connectivity and very low or No Aircon flow . Booked the hotel room with breakfast but was asked to pay for breakfast during check in. After much hassle of finding my booking and showing it to them , and they take time to verify with their accounts department , then they decide to include breakfast for me. All the while, they were so insistent that my booking was without breakfast. In the end, they promised a fruit basket to my room but was never delivered. On my last day , I went down to reception to ask about the fruit basket. This time, they reluctantly sent the fruit basket which is essentially 1 apple , 1 orange and 1 apple in a row , on a rickety old wooden tray. This doesn’t look like the standard of a fruit basket from a 5 Stars Intercontinental Hotel! I have photos of this and will share with you all.
Bodde här 2 nätter i oktober 2019
Svar från Marketing Communications Department 6 nov. 2019
Dear Kelvin, Thank you for your review of our hotel. We feel sorry that you did not enjoy your stay with us this time. Regarding the breakfast, there should be some system problem. We double checked with the reservation and offered you the breakfast afterwards. Talking of the welcome fruit, we appreciate your feedback. We're glad to tell that we have changed the setup from today onwards. Thanks again for your review. Looking forward to welcoming you again.

10/10 Fantastiskt

Xia

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från Marketing Communications Department 4 sep. 2019
Dear Xia, Thank you so much for your rating. We look forward to welcoming you again soon next time.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
特にありませんが、冷蔵庫があれば最高でした。
Bodde här 2 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
朝ごはんも楽しみ！
半年ぶりに行きましたが、朝食が本当に美味しい！
Bodde här 3 nätter i juni 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Club rooms are great
Club lounge staff was great especially Ramon
Bodde här 5 nätter i maj 2019
Svar från Marketing Communications Department 21 maj 2019
Dear Guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Our club lounge is located on the 26th &27th floor, which boasts of impressive river view & city's skyline. Looking forward to your next stay with us. Kind Regards,

4/10 Dåligt

Jae Hyun

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Overall, Not recommended
Worst part of the experience was bathroom smelling like piss(don't think the hotel cleans the floor very often), and people smoking in the room so the whole floor smells like smoke. generly, Hotel is bit old, and there is not much around the hotel. Would only recommend if you don't take any public transportation.
Bodde här 1 natt i april 2019
Svar från Marketing Communications Department 22 apr. 2019
Dear Jae Hyun, thank you so much for your review of our hotel. We're sorry to hear that your staying experience is not satisfactory. We found in the system that your room is 820. Our engineering team have been working on this problem to have it fixed. Regarding the smoking problem, we are always strictly following the regulation and you can find the "NO SMOKING" signage in the hotel. However, we will enhance our spot check and make sure no smoking in the hotel. Thanks again for your feedback. Looking forward to have you stay with us again.

8/10 Bra

MEI LEI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
不錯
Bodde här 1 natt i februari 2019
Svar från 市場傳訊部 21 feb. 2019
尊敬的貴賓，非常感謝您的好評和肯定。我們誠摯期待您的下次光臨。

10/10 Fantastiskt

Tabata

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
大満足出来ました。 ありがとうございました。
Bodde här 1 natt i februari 2019
Svar från 市場通信部 19 feb. 2019
尊敬するお客様、ご好評に感謝いたします。またお越しになるのを楽しみにしています。

8/10 Bra

Ganesh

Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i februari 2019
Svar från Marketing Communications Department 13 feb. 2019
Dear Ganesh, thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Looking forward to your next stay with us.

10/10 Fantastiskt

Tin Lun Ano

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
十分滿意的住宿
停車場很大, 車位充足, 比較適合自駕游
Bodde här 1 natt i februari 2019
Svar från 市場傳訊部 14 feb. 2019
尊敬的Tin Lun，感謝您入住酒店並給予好評。飯店位於世博園區，緊鄰黃浦江，可一覽壯闊的江景，景色宜人。飯店擁有碩大的地下停車場，車位充足，針對所有住店客人免費開放。我們期待您的繼續支持。

10/10 Fantastiskt

Hoi Yan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
超值
環境一流, 值得再去
Bodde här 4 nätter i februari 2019
Svar från 市場傳訊部 13 feb. 2019
尊敬的Hoi Yan，非常感謝您入住酒店並給予好評。飯店位於黃浦江畔，坐擁迷人的黃浦江景，飯店還擁有碩大的花園草坪和別墅，景色宜人，環境舒適。我們非常高興您能喜歡我們的環境，也非常期待您的下次光臨。

8/10 Bra

Sarjeet K Randhawa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Marketing Communications Department 23 jan. 2019
Dear Sarjeet, thank you so much for your review. We're glad to hear that you enjoyed your stay with us. Looking forward to seeing you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2019
Svar från Marketing Communications Department 22 jan. 2019
Dear guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2019
Svar från Marketing Communications Department 14 jan. 2019
Dear Guest, Thank you so much for your review of our hotel. We're glad to see that you enjoyed your stay with us. Hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2019
Svar från Marketing Communications Department 11 jan. 2019
Dear Guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Looking forward to seeing you again soon. Kind Regards,

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent experience
Very nice people
Bodde här 1 natt i december 2018
Svar från Marketing Communications Department 12 dec. 2018
Dear Mike, Thank you so much for your review and compilment. We hope to see you again soon.

10/10 Fantastiskt

T, 日本

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
位置が分かりやすく、立派なホテル
Bodde här 1 natt i november 2018
Svar från 市場通信部 12 dec. 2018
尊敬するお客様、ホテルにご入居ありがとうございます。私たちはあなたの継続的なサポートを期待します！

10/10 Fantastiskt

Frank

Fantastic! Convenient location for my office.
Bodde här 2 nätter i november 2018
Svar från Marketing Communications Department 28 nov. 2018
Dear Frank, Thank you so much for your review of our hotel. We are quite happy that you enjoyed your stay with us. Looking forward to seeing you again soon.

8/10 Bra

Linh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok stay
It was fine. We got a confusing with the location of the hotel at first. Hotel staffs dont speak good english though
Bodde här 3 nätter i oktober 2018
Svar från Marketing Communications Department 24 okt. 2018
Dear Linh, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. Looking forward to see you again soon next time. Kind Regards,

8/10 Bra

Rene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2018
Svar från Marketing Communications Department 17 okt. 2018
Dear Rene, Thank you so much for your review of our hotel. We hope to see you again soon.

10/10 Fantastiskt

ying

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice hotel
very nice hotel
Bodde här 1 natt i september 2018
Svar från Marketing Communications Department 26 sep. 2018
Dear Ying, Thank you so much for your reviews of our hotel. We look forward to your next stay with us.

6/10 Okej

Verifierad resenär

the concierge staff's service & manner have to be improved
Bodde här 5 nätter i september 2018
Svar från Marketing Communications Department 26 sep. 2018
Dear distinguished guest, Thank you for your review of our hotel and we appreciate your feedback regarding our concierge staff. We will give more training to them. Thanks again for your review and hope to see you again.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The overall experience at this stay is great. But recommend that the concierge services has to be improved. I tried to pass an envelope to my colleague staying at another room. The staff just put the envelope into the drawer, without mark onto record nor require to sign for receipt. This reflects that the security of any items handled via the concierge is in risk.
Bodde här 1 natt i september 2018
Svar från Marketing Communications Department 26 sep. 2018
Dear guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Regarding the concierge service, we will pay much more attention to the handling process. We appreciate your comments and will make progress. Thanks again for your comments, and look forward to seeing you again soon.

8/10 Bra

Christopher

Great Hotel. Poor Location.
The hotel itself was great. All of my interactions with the hotel staff were great. My room was clean and had a great view of the river. My room had breakfast included and it was a good thing. There is NOTHING in the area.You are at least a 15 minute walk from the closest metro station. Apart from the two restaurants in the hotel, there were no other food places nearby. Its probably a 15 minute walk to the closest outside dining as well.
Bodde här 3 nätter i augusti 2018
Svar från Marketing Communications Department 21 aug. 2018
Dear Christopher, Thank you so much for your review and we're glad to hear that you enjoyed your stay with us. The hotel is located adjacent to the Huangpu River, thus most guest rooms can overlook the fantastic river view. The hotel is 5-min drive to the Metro Line station, The River Mall & Mercedes-Benz Arena, where you can have a lot of dining & entertainment choices. However, you can also choose to dine in one of the restaurants on the opposite side of the hotel, within 2 minutes of walking distance. Thanks again for your feedback and hope we can welcome you again next time.

10/10 Fantastiskt

KEIICHI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
きれいなホテル
新しくてきれいなホテルでした。
Bodde här 1 natt i augusti 2018
Svar från 市場通信部 10 aug. 2018
尊敬するお客様、ご好評と肯定に感謝します。私たちはあなたの継続的なサポートを期待します！

10/10 Fantastiskt

Sari

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2018
Svar från Marketing Communications Department 10 juli 2018
Dear Sari, Thank you so much for your review of our hotel. It's great to see that you enjoyed your stay with us. Looking forward to seeing you again soon next time. Kind Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good view
River view is very nice. But not easy to go around the city (not close to subway), no shopping malls.
Bodde här 2 nätter i juni 2018
Svar från Marketing Communications Department 20 juni 2018
Dear Anonymous, thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with fantastic view of the Huangpu River. The hotel is located in the expo area, with 5-mins drive to the Metro line station & The River Mall. Thanks again for your feedback & look forward to welcoming you again next time. Kind Regards,

10/10 Fantastiskt

xiaohui

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Marketing Communications Department 9 maj 2018
Dear xiaohui, Thank you so much for your review of our hotel. We're glad that you enjoyed your stay with us. Looking forward to your next stay.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service
訂了一張大床的房間，前枱服務員說沒有，只有兩張小床的房間，還大聲說是我訂錯之故！態度非常不好！
Svar från 市場傳訊部 2 maj 2018
尊敬的客人，非常感謝您入住酒店並給予迴響。很抱歉由於客房入住率高的原因，導致您辦理入住時並沒有拿到理想的房間，我們前臺員工的服務態度也不够友善，對此我們深表歉意。我們誠摯期待您的下次光臨。

6/10 Okej

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2018
Svar från Marketing Communications Department 19 mars 2018
Dear Gary, thank you so much for your review of our hotel. We will try hard to service you better next time.

10/10 Fantastiskt

Michel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2017
Svar från Marketing Communications Department 30 jan. 2018
Dear Guest, Thanks a lot for your review of our hotel. Hope to see you again soon.

10/10 Fantastiskt

Chi Wai Billy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good recommendation
Clean and tidy. It’s my third stay.
Bodde här 2 nätter i januari 2018
Svar från Marketing Communications Department 18 jan. 2018
Dear Chi Wai Billy, Thank you so much for your review of our hotel. We're glad to hear that you like our hotel & also a big thank to you for your continuous support. Looking forward to welcoming you again soon. Kind Regards,

8/10 Bra

Li

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017