På stranden, vit sandstrand, solstolar och parasoller
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Recensioner av Steigenberger Alcazar

5 out of 5
Steigenberger Alcazar
Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 96 av 126 recensioner" "
8 - Bra i betyg. 17 av 126 recensioner" "
6 - Okej i betyg. 8 av 126 recensioner" "
4 - Dåligt i betyg. 3 av 126 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 126 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från Yousry Ali 4 maj 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Danilo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Struttura nuova, tenuta benissimo con attenzione da parte del personale per tutti i dettagli sia legati alla nostra vacanza sia di pulizia e gestione del resort. Unica cosa da migliorare il servizio taxi, non per quanto riguarda il personale sempre gentile e disponibile, ma per una carenza di auto e van, che spesso non trovi disponibili.
Bodde här 6 nätter i april 2024
Svar från Yousry Ali 2 maj 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

AHMED

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good experience all in all
Bodde här 3 nätter i april 2024
Svar från Yousry Ali General Manager 24 apr. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Manal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Yousry Ali General Manager 24 apr. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful beach resort. It’s new with spacious and well insulated rooms. The food was very good and I highly recommend opting for the all inclusive option. The beach and multiple pools are perfect and make you feel like you are truly in paradise. Lots of games too - tennis, billiards, corn hole, volleyball, etc. My only negative comment is that they don’t know how to make mixed drinks and the wine is subpar, but everything else was 5 stars.
Svar från Yousry Ali General Manager 24 apr. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Jack

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing week stay.
Bodde här 7 nätter i mars 2024
Svar från Yousry Ali General Manager 24 apr. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

8/10 Bra

Sarah Jane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel, pictures do not do it credit. Staff were so helpful, however the food whilst lots of choice, was very average, notable exception was the Japanese which we enjoyed. However the seafood whilst the location on the beach perfect, gave me a nasty bout of food poisoning which was not ideal. Was I unlucky yes probably but be careful.
Bodde här 5 nätter i mars 2024
Svar från Yousry Ali General Manager 24 apr. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Richard Marshall

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Swim-up room was great. Effectively with three rooms together we had a private and well- heated pool. Lovely staff
Bodde här 6 nätter i december 2023
Svar från Yousry Ali General Manager 11 jan. 2024
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Nora

Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Michèle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i november 2023

8/10 Bra

Camila de Melo

Reste med familjen
Hotel tem boa estrutura. Pode melhorar na qualidade do café-da-manhã, pois apesar da variedade, não é muito saboroso. O rapaz que cuida da recepção do restaurante italiano é muito mal educado, o que não condiz com o restante da equipe do hotel.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Holger

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i oktober 2023
Svar från Yousry Ali General Manager 8 nov. 2023
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this hotel. It’s our first visit to Sharm after 20 years and the hotel location, structure, furniture and all facilities are amazing. The service is something else, everyone wants to provide you with the best service. We loved all the waiters in the main restaurant and the chiefs. The food is very tasty with so many varieties to please everyone. We loved everything and will definitely come back when we visit Egypt and Sharm again.
Bodde här 4 nätter i september 2023
Svar från Yousry Ali General Manager 8 nov. 2023
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Dr. Achim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Yousry Ali General Manager 8 nov. 2023
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm Elsheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

10/10 Fantastiskt

Gualtiero, Segrate

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a wonderful hotel, one of the best I’ve ever been. There are so many remarkable things, and among all of them is the team that works in the hotel. Everybody (the Director, waiters, cleaning guy, etc.) was just great! They are always kind and very efficient. There’s one remarkable thing I would like to report: one day I forgot to close the security box with my watch (a Rolex), my wallet with cash (both US$ and €) and credit cards inside. The cleaning guy called immediately the Director, they made an inventory then secured the security box. When I came back in the late evening, they told me about what happened, and nothing were stolen or lost (not even a penny). I think that this fact is an example of the honesty they have, and the passion they put in their jobs. Congratulations! I spent a wonderful vacation! I will definitely come back!
Bodde här 7 nätter i augusti 2023
Svar från Steigenberger Alcazar 2 sep. 2023
Dear Valued Guest , Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El-Sheikh. We need you to be rest assured that your mentioned points are highly appreciated and under the management study. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

8/10 Bra

KHILNA

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great welcoming property with good children activities! The spa is quite over priced, resorts needs more supermarkets and little food stalls outside the premises. We had a slight issue during check in as there was high check in traffic and unfortunately the lady who checked us in barely spoke English and vaguely explained about the hotel, however later on we had a word with the general manager Mr. Moamen and he very patiently listened to us and assisted. Ahmed at the breakfast buffet was helpful and always happy to assist us.
Bodde här 3 nätter i augusti 2023
Svar från Steigenberger Alcazar 2 sep. 2023
Dear Valued Guest , Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El-Sheikh. We need you to be rest assured that your mentioned points are highly appreciated and under the management study. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

ahmad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Guest Relations 21 juli 2023
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

ahmad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Its amasing hotel and stuf ..
The hotel is very nice clean wonderful stuff . The managment needs to give a little affort on the intertaiment section ..it was a poor activeties .
Bodde här 3 nätter i juli 2023
Svar från Guest Relations 21 juli 2023
Dear Valued Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

Arianna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
-
Bodde här 9 nätter i juni 2023
Svar från Guest Relations 9 juli 2023
Dear Ms. Arianna,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El-Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Ibrahim Redwan General Manager

10/10 Fantastiskt

Firas, Beirut

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I strongly recommend this hotel for both family and couples
Bodde här 6 nätter i maj 2023
Svar från Ibrahim Redwan General Manager 18 maj 2023
Dear Guest, Greeting from Steigenberger Alcazar Sharm El Sheikh. thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank you

8/10 Bra

Dalia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2023

10/10 Fantastiskt

Azhur

Bodde här 7 nätter i oktober 2022

10/10 Fantastiskt

Giuseppe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a fantastic week at the Steigenberger Alcazar amd would highly recommend it to everyone especially the all inclusive option. The resort is quite new and has fantastic facilities whether you are a sport enthusiast or just looking to relax. Personnel is always friendly and helpful and felt pampered throughout my stay. Finally the food at the 5 a la carte restaurants as well as the main one is simply outstanding both in terms of quality and variety (the pastry counter at breakfast is a sight to behold!)
Bodde här 7 nätter i augusti 2022
Svar från Mohamed 2 sep. 2022
Dear Mr. Giuseppe,Greeting from Steigenberger Alcazar Sharm el Sheikh.First we would like to thank you for choosing our hotel for your holiday. we are very glad you had an enjoyable stay with us. your compliments definitely shared with the entire team.we are looking forward to welcome you soon for a new memorable stay with us.Kind RegardsIbrahim RedwanGeneral Manager

8/10 Bra

Aldijana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från Mohamed 21 aug. 2022
Dear AldijanaGreeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Aldijana

Bodde här 2 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear Guest,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Jamal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful rooms. The facilities and the sea were also amazing. The food and staff at the restaurant were beyond amazing. Thank you mr. Islami and chef Abdulaziz.
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Aldijana

Bodde här 3 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear Guest,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Jeong Kyu

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely the best hotel in Sharm
Everything was perfect. All the staffs were helpful and kind, facilities were excellent, foods were great with various kinds. Spa also was a good experience. I would recommend you to try it. Thank you all staffs.
Bodde här 3 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear Jeong Kyu,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Aldijana

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear Aldijana,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

nadia

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear nadia,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Nora

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best vacation
Steigenberger Alcazar on of the best hotels i visited from my experience. I went to alot of hotels in different countries but really this hotel is magnificent. They treat you a royal treatment. This hotel is the best because of the management and the staff. They are very helpful and friendly. Starting from the reception, a special thanks to Ms. Omnia, the check-in was smooth and quickly , everything is organised and she was very helpful and friendly the whole stay. Thank you also to all the golf car drivers and staff like Reda ( sorry I can't remember all the names) but they are always around you and take you to anywhere you want inside the hotel. The food was amazing , fresh , tasty and there is alot of varieties. Big thanks to the chefs and the waiters, All of them are hard workers , helpful and around you fulfill all your needs before even you ask (thank you makin) . Thank you to Ms. Maya in the kids club , she is very friendly and the kids love her ❤️ especially the face painting 😊😅. She is always entertain the kids even with different playing ideas.Thank you to Omar in the animation team, he is very funny and active. And the Cuban couples in the animation team are amazing, I love their acrobatics show every night , they are very talented. The sea is very nice for snorkeling, there is alot of colourful corals and fishes. Offcourse I will go again to this magnificent hotel inshallah.
Bodde här 3 nätter i juli 2022
Svar från Mohamed 21 aug. 2022
Dear Nora,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

alessandro

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superlativo
Superlativo. Probabilmente il migliore di sharm. Cibo di ottima qualità sia al buffet che presso i 5 ristoranti della struttura. Ampia scelta senza glutine
Bodde här 3 nätter i juni 2022
Svar från Mohamed 21 aug. 2022
Dear AlessandroGreeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Hagit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in Shrem
amazing !!!
Bodde här 3 nätter i juni 2022
Svar från Mohamed 21 aug. 2022
Dear Hagit,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Murad

Bodde här 3 nätter i juni 2022

10/10 Fantastiskt

Teddy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay!!
An amazing experience at this lovely Hotel, highly recommended for a vacation in sharam, food is super fresh and tasty, drinks are very nice, pool is always clean, beach services are at it best.
Bodde här 4 nätter i juni 2022
Svar från Mohamed 21 aug. 2022
Dear Teddy,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

ABDULRAHMAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything is perfect, lovoand friendly staff
Bodde här 3 nätter i februari 2022
Svar från Mohamed 21 aug. 2022
Dear ABDULRAHMAN,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Haron, Cairo

Bodde här 1 natt i maj 2022
Svar från Mohamed 21 aug. 2022
Dear Haron,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

6/10 Okej

Norah

Bodde här 5 nätter i maj 2022
Svar från Mohamed 21 aug. 2022
Dear Norah,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Genevieve Myndar De La

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We just got back from a two week stay at Steigenberger Alcazar. This was our first time to SSH and it was great. The staff at the hotel are great! Super professional and courteous. Special shout outs to our housekeeper - Hossan who was so kind and always with a smile on his face, the omelet chef at breakfast - Mohammad who made us our omelets every morning as soon as he saw us, the restaurant manager who was temporarily servicing Limoni while we were there but he told us his main restaurant was La Maison - he was very attentive and kind and the front desk person who helped resolved our room issue. These people made our stay extra special. Thank you! The food - if there was a rating I would give the food 7/10. The issue with it was some things were delicious but other things were undercooked or overcooked. If we ordered a dish, the meat would be great but then we would get undercooked potatoes or pasta etc. some of the buffet dishes were also not very good taste wise and was not hot (temperature wise) always just lukewarm. However, if you had any issues the staff always went above and beyond to try and resolve the issue. When we go back to SSH, we would definitely stay at this hotel again and experience the wonderful hospitality of the staff. Also they took care of the property really well. Every morning we would see people cleaning constantly from the gardens to the buildings, fountains, pool areas etc.
Bodde här 14 nätter i april 2022
Svar från Ibrahim Redwan 29 apr. 2022
Dear Valued Guest Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. We need you to be rest assured that your mentioned points are highly appreciated and under the management study. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

Tom

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Wonderful
Bodde här 3 nätter i april 2022
Svar från Ibrahim Redwan 12 apr. 2022
Dear Valued guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

6/10 Okej

Mubarak

Gillade: Personal och service
Bodde här 4 nätter i februari 2022
Svar från Mohamed 21 aug. 2022
Dear Mubarak,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Nahla, Freehold

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is absolutely amazing. One cannot ask for anything more. It’s like heaven on earth. You get treated like royalty and the amenities are unsurpassed. Will definitely go back again and again.
Bodde här 3 nätter i december 2021
Svar från Mohamed 21 aug. 2022
Dear Nahla,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Rosa

Bodde här 4 nätter i november 2021
Svar från Mohamed 21 aug. 2022
Dear Rosa,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

10/10 Fantastiskt

Rosa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 stars is not enough to rate this property. It truly far exceeds any expectations. No detail is overlooked. The staff is so attentive and accomodating. No request was an issue. Special mention to Omnia who works with Guest Services. She anticipated our every need and helped us with things we did not even think to ask for. She has made our experience outstanding.
Bodde här 4 nätter i november 2021
Svar från Ibrahim Redwan 24 nov. 2021
Dear Rosa, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

Philippe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Merveilleux séjour à l’hôtel Steigenberger
Nous avons passé un merveilleux séjour dans cette hôtel. Malgré un petit souci de transfert à l’arrivée bien vite réglé, nous avons été accueillis par Mohamed Abd Elgelil qui nous avait réservé une superbe chambre pour notre anniversaire de mariage. Hôtel magnifique avec des éclairages le soir à tomber par terre. Très bonne restauration. Très belle plage avec possibilité de snorkeling au bout du ponton. Il y a même l’épave d’un énorme cargo avoir à quelques centaines de mètres du ponton. Très bon service de plage avec Ali qui est d’une gentillesse exceptionnelle. Juste un petit point négatif, la baignade est difficile devant la plage car il y a peu de profondeur. Si vous souhaitez faire des excursions. Contactez Houda, numéro +201068059167, Elle est d’une gentillesse et d’un professionnalisme exceptionnel et elle vous organisera des sorties sur-mesure que vous n’oublierai jamais. Et un énorme merci à Achraf Elsayed qui s’est occupé de nous du petit déjeuner au dîner, non seulement c’est un grand professionnel mais c’est aussi une belle personne. Je vous recommande cette hôtel sans hésitation, moi qui suis venu de nombreuses fois à Sharm El Sheik.
RasMohamed avec Houda
Farsha.Café
Bodde här 10 nätter i november 2021
Svar från Ibrahim Redwan 24 nov. 2021
Dear Philippe, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

10/10 Fantastiskt

Ilya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i november 2021
Svar från Mohamed 21 aug. 2022
Dear ILya,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager

4/10 Dåligt

bin

Reste med sin partner
Gillade inte: Bekvämligheter
This resort may have a great name however the quality of services and staff professionalism is not as good as the brand name. Internet is not available in every room and area ! and it is very very weak .
Bodde här 5 nätter i oktober 2021
Svar från Thank You 15 dec. 2021
Dear Guest, Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We also need you to be rest assured that your mentioned points are highly appreciated and under the management study. We do thank you for choosing our hotel and wish to welcome you in the near future. Ibrahim Redwan General Manager

2/10 Väldigt dåligt

Abdulhameed

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2021

2/10 Väldigt dåligt

Abdulhameed

Gillade inte: Personal och service
Bodde här 3 nätter i oktober 2021

10/10 Fantastiskt

Morad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très beau complexe avec un personnel aux petits soins (notamment Mohamed au restaurant principal entre autres). Tout est fait pour rendre le séjour agréable.
Bodde här 8 nätter i oktober 2021
Svar från Mohamed 21 aug. 2022
Dear Morad,Greeting from Steigenberger Alcazar Sharm El Sheikh.thank you for choosing our hotel for your holiday and for your time contacting us.we are looking forward to welcome you again soon for a new memorable stay with us.thank youIbrahim RedwanGeneral Manager