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Recensioner av Hampton Inn & Suites Kansas City-Merriam

2.5 out of 5
Hampton Inn & Suites Kansas City-Merriam
7400 West Frontage Rd, Shawnee, KS

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 488 av 1003 recensioner" "
8 - Bra i betyg. 296 av 1003 recensioner" "
6 - Okej i betyg. 110 av 1003 recensioner" "
4 - Dåligt i betyg. 75 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1003 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Z., Peosta

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Both ACs worked well. Front desk was helpful. 2 TVs but only 1 remote.
Bodde här 1 natt i maj 2024

8/10 Bra

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

8/10 Bra

Tadashi

Reste i grupp, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good hotel
Bodde här 1 natt i maj 2024

6/10 Okej

Sue

Reste med sin partner
Gillade: Renlighet och personal och service
We had mo hot water, luke warm at best, both in evening and morning.
Bodde här 1 natt i maj 2024

6/10 Okej

Rusty

Bodde här 1 natt i maj 2024

8/10 Bra

Colleen

Reste med sin partner
The hot tub didn’t work and had issues with the treadmill. The staff was very helpful and kind.
Bodde här 2 nätter i maj 2024

8/10 Bra

Joyce

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Kenneth

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Gerald

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will stay here again.
Bodde här 1 natt i maj 2024

8/10 Bra

Angela

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was fine for our overnight stay.
Bodde här 1 natt i april 2024

8/10 Bra

Ross

Reste med familjen
Gillade: Renlighet
We liked the courtesy of the staff and the cleanliness of our room. We did not like that the hot breakfast was way late on Saturday morning. We had to leave and could not wait any longer. Short staff or someone forgot…I don’t know? The Hotel needs a remodel… it’s been beat up.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

wesley

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Sarah

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The manager checked us into a dirty room at first, dirty breakfast plate sitting on the table right when we opened the door. He fixed it by putting us in the clean room. Then; we find out the hot tub is out of service. Which sucked, shortly after we were crowded by the kids soft ball team who was staying in the hotel. There were about 15 twelve year olds in the pool with no parent supervision. They were doing cannon balls and splashing the whole 3 hours. You would have thought it was a public pool. When asked to watch out for my toddler I was cursed out by the parents.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jeremy

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jerry

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice easy check in.
Bodde här 1 natt i april 2024

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och bekvämligheter
The hotel is clean and pretty comfortable, but housekeeping cleaned only the bathroom once in 5 days. The plumbing is noisy when other neighboring rooms use their showers especially at night. Breakfast buffet is decent. Safe location and near the highway, but also there was loud highway construction and a train track nearby.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Eduie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel great value
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mike

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms and facility was clean. Would definately stay here again.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Judy

Bodde här 1 natt i mars 2024

8/10 Bra

Bob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The king suite was roomy and slept 3-4, not 5 like the description said. Very clean and easy to check in and out. Breakfast was hot and area to eat was clean. The only issue with the room was the HVAC unit in the suite area was noisy. Otherwise and excellent stay
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Cheryl

Reste i grupp
Gillade: Personal och service och bekvämligheter
The bed was the most uncomfortable bed I have ever slept on and the pillows are too thick.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

John F

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check in and check out, hot breakfast. Only negative was that the tv remote needed batteries
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Erik

Bodde här 4 nätter i mars 2024

8/10 Bra

michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accessible room was very nice. the room was clean, the towels thick, the heat worked well, the water was hot, and the breakfast was nice.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

LeAnn

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Daniel

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place no complaints!
Bodde här 1 natt i mars 2024

4/10 Dåligt

Tatayannah

Gillade inte: Renlighet
They had some sort of bugs that bit me and my daughter up
Bodde här 1 natt i februari 2024

8/10 Bra

Michael

Gillade: Renlighet och personal och service
Decent stay.
Hampton Inn always has very clean hotels and excellent service. This particular one was obviously older and needs to be updated.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
This is an unreasonable accommodation where you ha
I made a last-minute reservation before my visit and visited the accommodation to sleep with my family. The front desk clerk told me it wasn't on the reservation list, so I checked and found out that I had made a reservation for next week by mistake. The front desk staff told me to contact Hotels.com and cancel. I needed sleep, so I booked an extra room in the lobby, paid for it, got into the room, and canceled the dates I had accidentally booked through Hotels.com. Even after a few days, there was no refund for the canceled portion, so I checked with Hotels.com. The hotel stated that refunds are not possible for canceled portions. Hotel staff advised us to cancel. We visited the accommodation, paid an additional fee and made a reservation, but they said they would not give us a refund. This property does not consider the customer's position at all. This is an unreasonable accommodation where you have to stay one night and pay for two nights. And when I sleep at night, the heater makes a loud noise, and the heater runs periodically even when I turn it off. It was so noisy that it was difficult to sleep.
Bodde här 1 natt i februari 2024
Svar från Amy Dorthy 25 feb. 2024
We apologize for the inconvenience you had during your stay. If you would like to contact the hotel directly, I can help get the billing portion worked out. Third party reservations are different. What typically happens is when you book you pay them with your card and they pay us with a virtual credit card. when requesting a refund for third parties the guest has to contact them first and then they call us to verify refund. I am happy to assist. Please give us a call.

10/10 Fantastiskt

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our accommodations were great! The bed was very comfortable! The staff was very nice and friendly! Great hotel!
Bodde här 1 natt i februari 2024

8/10 Bra

Colette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice. The hotel was quiet. The staff was friendly. The included breakfast was quite good.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight bbq
Quick overnight
Bodde här 1 natt i februari 2024

8/10 Bra

Dianne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

8/10 Bra

Danielle

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

John F

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy checkin and check out, easy access to highway
Bodde här 1 natt i februari 2024

8/10 Bra

Gildrado

Bodde här 1 natt i februari 2024

8/10 Bra

Darvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Refrigerator did not work in room. Needed to keep medicine on ice instead. Room above our room leeking water into our bathroom.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Neil

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Aging hotel that needs a lot of work.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mark

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ron at the front desk was very courteous and helpful. He was able to print out a receipt for us when the woman at the desk the evening couldn't. Great rooms nice breakfast.
Bodde här 1 natt i januari 2024

8/10 Bra

Melodee

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Jenny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean property, prompt courteous staff. Breakfast was delicious!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Going to son’s wedding in Austin TX, late Dec
Wonderful stay at this hotel beginning with check-in and checking out. Clean hotel and rooms. Amazing breakfast selections with fresh fruit, warm entrees, cereals and bread items. Appreciate the larger fitness room. Easy access from freeway.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sarah

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Clean and Comfortable but the staff is lacking.
From a clean and comfort factor I would 200% stay here again. That said, the front desk staff could use some training…when checking in I told the man at the front desk I wanted to use a different card, he said it was no problem and had me swipe the card. Well the original card was charged for the room, for a different amount that what I was told on Hotels.com so I wait for checkout to tell them what happened…and say I wanted to be charged the correct amount on the correct card. There was a man and a woman at the desk, the man was trying to assist me and wasn’t understanding, the woman explained it to him and he was still having issues. Instead of helping him the woman sat there snickering and making gestures until I said “you could at least help him…” that’s when things were “resolved” I’m waiting for the transition to fall off the wrong card before I can say for certain it is taken care of.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Julie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location for our needs
We booked the one night as this is located across the Hwy from the hospital where we were scheduled for early morning surgery. We had a major snowstorm, and living so far from the hospital, we wanted to be closer for the morning commute. All went well and we had a restful night’s sleep. Hampton Inn is usually our choice for hotels.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Alfredo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Back from Christmas vacation
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Michelle

Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice hotel
Everything in the room is fine, but breakfast on New Year’s Day was lacking. We got there at about 930, breakfast was supposed to be until 10. Most of the food was already gone and they were not going to make anymore. I think that if you advertise breakfast is available until a certain time, the food should available until then as well. But that was the only problem.
Bodde här 1 natt i december 2023