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Recensioner av Best Western Plus Sheffield Mosborough Hall Hotel

3 out of 5
Best Western Plus Sheffield Mosborough Hall Hotel
High Street, Mosborough, Sheffield, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 239 av 568 recensioner" "
8 - Bra i betyg. 208 av 568 recensioner" "
6 - Okej i betyg. 70 av 568 recensioner" "
4 - Dåligt i betyg. 39 av 568 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 568 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

stephen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022
Svar från Reception Team 25 mars 2022
Thank you for the high score from your feedback, any improvements we can do please let us know!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Nice hotel, bar & restaurant, needs new bathrooms.
Bodde här 2 nätter i mars 2019

8/10 Bra

Stewart, Hinderwell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful settings
Bodde här 1 natt i mars 2024
Svar från Reception Team 22 apr. 2024
Thank you for your lovely comments, we do hope to see you again in the near future.

8/10 Bra

stewart

Bodde här 1 natt i februari 2024
Svar från Reception Team 27 feb. 2024
Thank you for your feed back it was nice to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Fantastiskt

Tim

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value for money finding this hotel mid week at a quiet time.
Bodde här 1 natt i februari 2024
Svar från Reception Team 16 feb. 2024
So glad to hear you enjoyed your stay with us. We do hope to see you again sometime in the future.

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyable and comfortable stay
The staff were very friendly and helpful. The hotel has a WhatApp number for you to contact them if you need anything. We contacted them and they were at our room within 5 minutes to provide what we needed. Lovely hot bath. Comfortable beds and spacious room. Good choice for breakfast, both continental and cooked. Staff courteous and couldnt do enough for us. Altogether a very enjoyable stay.
Bodde här 1 natt i januari 2024
Svar från Reception Team 2 feb. 2024
Thank you for your great feed back, it is so nice to know you had a good stay with us and that our staff were very helpful. we do hope to see you again sometime in the future.

10/10 Fantastiskt

Giles

Bodde här 1 natt i januari 2024
Svar från Reception Team 2 feb. 2024
Thank you for your feed back. We are pleased you enjoyed your time with us and look forward to seeing you again in the future.

4/10 Dåligt

Edward

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Reception Team 2 feb. 2024
Thank you for taking the time to complete our feed back form. We are sorry to hear that not everything was up to standard during your stay with us.

10/10 Fantastiskt

warren

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Reception Team 2 feb. 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 Fantastiskt

Valerie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 Fantastiskt

Den

Bodde här 1 natt i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly, food was lovely, veey good value for money
Bodde här 1 natt i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your feed back, we are pleased to know that you enjoyed your time here. we do hope to see you again in the future.

6/10 Okej

Brenda

Gillade: Personal och service
Uninspiring
Hotel rooms tired and need of an up date. We were in the basement. Room not clean and cups disgusting. Dining room uninspiring as was the food. However in all my years staying in a hotel, we have never had a Christmas gift from a hotel. What a lovely touch, well done
Bodde här 1 natt i december 2023
Svar från Reception Team 5 feb. 2024
We are pleased to hear that you liked your Christmas gift. but we are disappointed to hear that your stay did not meet your expectations. Please accept our apologies for this and we hope it didn't spoil your Christmas.

10/10 Fantastiskt

john

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, good food
Bodde här 1 natt i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

4/10 Dåligt

christopher

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your feed back, it is nice to here you had a good stay. we do hope to see you again in the future.

10/10 Fantastiskt

Robert

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Reception Team 2 feb. 2024
Thank you for your feed back, we are pleased you enjoyed your stay with us, and look forward to meeting you again sometime in the future.

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Paul

My stay was very unsatisfactory due to the level of noise…doors banging in the corridor due to door closer needing adjustment…Dog barking outside the room in the corridor at night and early morning
Bodde här 1 natt i november 2023
Svar från Reception Team 14 feb. 2024
Thank you for taking the time to complete our feed back form, we are sorry to hear that your sleep was disturbed by banging doors, I have passed this information on to the maintenance team to check out the door closers.

8/10 Bra

Iain, Ipswich

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Sheffield Mosborough Hall was convenient for a short trip to Sheffield… easy 20 minute drive into the city centre. The hotel staff were friendly. Evening bar food was nice and there was a good choice for breakfast. Our double room was comfortable and clean although the bathroom and room decor were probably due for a refresh. Plenty of safe parking. Recommend for a short stay.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel looks great from the outside the room needs a bit of updating the bed really too soft and lumpy . But tge food was excellent both the evening meal and breakfast abd the staff were great and professional.
Bodde här 1 natt i november 2023
Svar från Reception Team 7 nov. 2023
Thank your for your feed back, good too know you enjoyed your time with us. I will pass on your comments to the chef. we look forward to seeing you again in the near future.

8/10 Bra

Stuart

Gillade: Renlighet, personal och service och rummets bekvämlighet
Decent hotel. Lovely staff
We stayed overnight to attend a wedding. Check in was quick and friendly. No sign of the free bottle of wine promised as 'silver' members through Hotels.com but hey ho. Room was fine and clean, bathroom could do with a bit of TLC. Bin lid falls off when raised slightly and grouting needs some work. Stair carpet patched with tape, just looks like it needs a few quid spending to bring it up to scratch Saying that, main bar area is clean and modern.Bar and venue staff were lovely as was breakfast service. Overall, a 4/5. Very few complaints but at over £100 a night (booked a year in advance wth no cancellation option) I think they are relying on there being no local alternatives.
Bodde här 1 natt i oktober 2023
Svar från Reception Team 28 okt. 2023
Thank you for taking the time to complete our feed back form. We are pleased that overall you enjoyed your stay with us.

10/10 Fantastiskt

Robert

Bodde här 1 natt i oktober 2023
Svar från Reception Team 1 nov. 2023
Thank you for your lovely revue, we are happy to hear you enjoyed your time with us, and look forward to seeing you again in the future.

10/10 Fantastiskt

Catherine

Bodde här 1 natt i oktober 2023
Svar från Reception Team 28 okt. 2023
We appreciate you taking the time to complete our feed back form. We are happy to hear you enjoyed your time with us and look forward to seeing you again in the future.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Tired.
The rooms are dated, I was in a big room and although my room was pre booked it had not been aired, or the heating put on, there was definitely a chill in the room. I did feedback to the reception that the menu choices are not great for someone who is trying to select healthy, I collected a supermarket salad for the second night as the choices were so limited the first night.
Bodde här 2 nätter i september 2023
Svar från Reception Team 9 okt. 2023
Thank you for your feed back sorry to hear not all was well with your stay. I have mentioned to housekeeping that maybe its time to put the heaters on low in all rooms now that the temperature is falling, and have passed the comments to chef regarding the heathy menu options.We do hope to see you again in the future.

8/10 Bra

Mark

Gillade: Renlighet och personal och service
.
Bodde här 1 natt i september 2023
Svar från Reception Team 2 okt. 2023
We are happy to hear you enjoyed your stay with us. we do hope to see you again in the near future.

10/10 Fantastiskt

David

Bodde här 2 nätter i september 2023
Svar från Reception Team 2 okt. 2023
We are pleased to hear that you enjoyed your time with us, and look forward to seeing you again in the future.

8/10 Bra

ron

ok hotel, didnt get everything though
hotel was ok, rooms could do with decoration though, it was a bit tired. Disapointed as was supposed to have vip upgrade, there was no upgrade or bottle of wine so i could have booked chea[er
Bodde här 1 natt i september 2023
Svar från Reception Team 2 okt. 2023
Thank you for your feed back I am sorry to hear that there were no upgrades available when you arrived and that you were not offered your free wine. I will speak to all the reception staff and make sure everyone is aware of the Expedia special deal.We are in the process of decorating the rooms which we hope will rectify the tired look, we do hope you will give us a second chance sometime in the future.

6/10 Okej

H J

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Reception Team 2 okt. 2023
Thank you for taking the time to complete our feed back we do hope to see you again in the future.

8/10 Bra

Emilie

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Reception Team 12 sep. 2023
Thank you for your feed back, we are pleased to hear you enjoyed your time with us and hope to see you again in the near future.

8/10 Bra

A

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Reception Team 11 sep. 2023
Thank you for your feed back, we are pleased you enjoyed your time with us, and hope to see you again in the future

6/10 Okej

Stephen

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Tired and run down
Tired and run down. Fully focussed only on weddings and not overly bothered about the hotel anymore. They state they have electric vehicle “fast charging” (would only be a 7kw charger at best), however the 1 “fast charger” that is in place has been out of order for well over a year! There is currently just a 3 pin plug available. This place has not been refurbished in well over 10 years and is dated. Breakfast is woeful, you will be much better to walk down to the local cafe on the high street
Bodde här 3 nätter i augusti 2023
Svar från Reception Team 28 aug. 2023
Thank you for taking time to complete our feed back form, we are sorry to hear that not everything was to your satisfaction during your stay. We are slowly trying to refurb the hotel, however this does take time. We do hope that you will return to the hotel in the future.

8/10 Bra

David

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good weekend in Sheffield.
We wasn't too keen on first sight. However, the staff were so good and efficient that we really enjoyed our stay.
Bodde här 2 nätter i augusti 2023
Svar från Reception Team 28 aug. 2023
Thank you for your lovely feed back, I will [ass this on to our staff. We do hope to see you again in the future.

6/10 Okej

Andy

Bodde här 1 natt i juli 2023
Svar från Reception Team 4 aug. 2023
Thank you for taking the time to complete our feed back form.

10/10 Fantastiskt

Pamela

Bodde här 1 natt i juli 2023
Svar från Reception Team 1 aug. 2023
Thank you for your lovely feed back, we are pleased that you enjoyed your time with us. We do hope to welcome you back in the near future.

4/10 Dåligt

Ash

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2023
Svar från Reception Team 22 juli 2023
Thank you for completing the feed back form. we are sorry to hear not all was up to standard for your stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Reception Team 22 juli 2023
We are pleased to hear you enjoyed your time with us and look forward to welcoming you back in the future.

8/10 Bra

Andrew

Bodde här 1 natt i juli 2023
Svar från Reception Team 22 juli 2023
We are pleased to hear you enjoyed your stay with us and look forward to seeing you again in the near future.

2/10 Väldigt dåligt

Robert

Bodde här 1 natt i juli 2023
Svar från Reception Team 15 juli 2023
Thank you for completing the feed back form. We are sorry to hear you did not enjoy your stay with us.

10/10 Fantastiskt

Yvonne

Reste med familjen
Lovely property, friendly staff. Overall a pleasant stay with clean and comfortable accommodation.
Bodde här 1 natt i juli 2023
Svar från Reception Team 22 juli 2023
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Bra

Chris

Bodde här 3 nätter i juli 2023
Svar från Reception Team 7 juli 2023
Thank you for your review, we are pleased you enjoyed your time with us, and look forward to seeing you again in the future.

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Restaurant had run out of too many products - choice was poor
Bodde här 1 natt i juni 2023
Svar från Reception Team 16 juni 2023
Thank you for taking the time to complete our feed back form.We will pass on your comments to the head chef regarding the menus.

2/10 Väldigt dåligt

Darren

Bodde här 1 natt i juni 2023
Svar från Reception Team 5 juli 2023
Thank you for your feed back

6/10 Okej

Iain

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
I only use this hotel because I can back my van up against a tall solid stone wall to help with securing the contents. Staff are good, Internet works, shower was good, breakfast was good. Evening meal was very poor and the hotel felt a bit thread bear. It is over priced for what it is and needs a bit of tlc. Quite a few Best Western hotels are in a similar condition.
Bodde här 1 natt i juni 2023
Svar från Reception Team 14 juni 2023
Thank you for taking the time to complete our feed back form.

2/10 Väldigt dåligt

Amar

Bodde här 2 nätter i juni 2023
Svar från Reception Team 9 juni 2023
Thank you for your feed bac. we are sorry to hear you did not enjoy your stay with us.

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
1 night business trip
Plenty of parking Wi fi good Breakfast service prompt and good quality
Bodde här 1 natt i maj 2023
Svar från Reception Team 5 juni 2023
We are pleased to hear you enjoyed your stay with us, and look forward to welcoming you back in the near future.

8/10 Bra

Nicholas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Reception Team 5 juni 2023
Thank you for your feed back, we are happy that you enjoyed your stay with us, and look forward to seeing you again in the near future.

6/10 Okej

Rachel

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Room was fine
Bodde här 1 natt i maj 2023
Svar från Reception Team 30 maj 2023
Thank you for taking the time to complete or feed back form.

10/10 Fantastiskt

Jill

Bodde här 2 nätter i maj 2023
Svar från Reception Team 31 maj 2023
Thankyou so much for your lovely feedback.We are pleased that you enjoyed your time with us, and look forward to seeing you again in the near future.

8/10 Bra

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Reception Team 9 maj 2023
Thank you for your feed back, we do hope to welcome you back to the hotel in the near future.