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Recensioner av Mercure Sheffield St Paul's Hotel & Spa

4 out of 5
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 471 av 1000 recensioner" "
8 - Bra i betyg. 296 av 1000 recensioner" "
6 - Okej i betyg. 115 av 1000 recensioner" "
4 - Dåligt i betyg. 73 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 45 av 1000 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Petteri Tom

Bodde här 1 natt i september 2023
Svar från marie 11 sep. 2023
Dear Petteri TomThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyGarin DartGeneral Manager

10/10 Fantastiskt

Eva

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Central and comfortable
Good hotel in the city centre, large rooms, clean and with all I needed for the stay.
Bodde här 1 natt i september 2022
Svar från Marie 12 sep. 2022
Dear EvaThank you for taking the time to post a review regarding your recent stay here at the Mercure St Pauls Sheffield, I am very pleased to read you had an enjoyable stay.I will pass your lovely comments to all the team members, it is always great to share positive feedback and share success.I hope we can welcome you back again in the near future.Yours sincerelySarah KennyGeneral Manager

6/10 Okej

Micael

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Marie 25 juli 2022
Thank you for taking the time to review your recent stay with us, We will take your comments on board and look to make improvements in the future.

8/10 Bra

Johan

Bodde här 1 natt i juni 2022
Svar från Marie 25 juli 2022
Thank you for taking the time to review your recent stay we hope to welcome you back in the future.

6/10 Okej

Adrian

Reste med familjen
Gillade: Renlighet
Bodde här 3 nätter i oktober 2021
Svar från Victoria Camm General Manager 17 dec. 2021
Hi Adrian, Thank you for taking the time to leave a review. If you have the time I would appreciate if you could provide me with more information regarding your stay so I can use this to improve.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2018

6/10 Okej

Martin

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Stayed many time for the snooker at the crucible so it’s the perfect location. The spa and swimming pool are now not included as not part of hotel anymore. So not happy I wanted to have a quick swim and had to cough up £10 each day. The pool and changing rooms are looking very tired as is the seating area in the bar. A refurb is hopefully not far away. In general though it’s a nice hotel and would stay again
Bodde här 5 nätter i april 2024
Svar från marie 22 apr. 2024
Dear MartinThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield great to hear the location was ideal for you. I will pass your comments to the Spa Manager regarding the charge and the general cleanliness of the Spa.We hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från marie 22 apr. 2024
Dear RichardThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield we hope you had an enjoyable stay and look forward to your returning in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Joanna

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
I cannot review this property as, despite numerous confirmation bookings, they did not honour my reservation. Allegedly there were problems wtih some of the rooms, which they had ample opportunity to communicate to me prior to arrival but instead they waited until I arrived at 8pm, kept me hanging around for over an hour without any information, then told me to go to another hotel which they had booked which was a) vastly inferior quality and b) in a terrible location, when I had chosen the Mercure for its location. They arranged transport but no other recompense. They seemed unwilling to admit their problems and had no excuse for not notifying me of the issue in advance. Had they done so I would have cancelled the booking and left Sheffield earlier in the day. But at 8pm on arrival I had few options. Also, if they knew they had problems wiht the room before my arrival they could have arranged a solution ready for my arrival rather than having to ring round to find me a room at short notice. WHilst i accept problems happen their handling of it was inexcusable and unprofessional and thoughtless. I was considerably inconvenienced, they were disingenuous and uninformative and ill-prepared. I will never stay at a Mercure again.
Bodde här 1 natt i april 2024

8/10 Bra

Oghenetega

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från marie 22 apr. 2024
Dear GuestThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield. We hope you had a pleasant stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Emma

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
V
Bodde här 1 natt i mars 2024
Svar från marie 22 apr. 2024
Dear EmmaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had a pleasant stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service - especially reception!
Bodde här 1 natt i mars 2024
Svar från marie 1 apr. 2024
Dear RichardThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från marie 1 apr. 2024
Dear SimonThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value,good staff,clean and tidy,right in centre..all in all a great stay
Bodde här 1 natt i mars 2024
Svar från marie 1 apr. 2024
Dear CarolynThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Last min booking. Very high class hotel in city centre. Nice quiet rooms but beds quite hard.
Bodde här 1 natt i mars 2024
Svar från marie 25 mars 2024
Dear DavidThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Pamela, Whitby

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel for central Sheffield, steps away from the Lyceum and Crucible. Could not fault the room or the staff and a great breakfast. Certainly worth the reasonable room rate
Bodde här 1 natt i mars 2024
Svar från marie 25 mars 2024
Dear PamelaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa Sheffield. Great to hear you had an enjoyable stay and the location was ideal for you. I will make sure your lovely comments are passed onto all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Lyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The House Keeper was amazing. Our room was fresh and clean every day.
Bodde här 16 nätter i februari 2024
Svar från marie 5 mars 2024
Dear LynThank you for reviewing your recent stay with us great to hear your room was to your liking and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Sharlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 3 nätter i januari 2024
Svar från marie 5 feb. 2024
Dear SharleneThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okej

Leon

Affärsresenär
Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear LeonThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okej

Lucy May

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Hotel was lovely as usual. The only issue we had was ourTV didnt work. Someone tried to fix it without success. Thankfully we were out and not spending any time in the room.
Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear Lucy MayThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay please accept our apologies for the TV not working i will report this to the maintenance team for them to investigate the problem. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is in a great location for the centre of Sheffield. The tram to the Sheffield Arena is a ten minute walk away. The breakfast was quite good. Not so many channels on the TV though. The Ego restaurant next door is very good.
Bodde här 2 nätter i januari 2024
Svar från marie 5 feb. 2024
Dear BrianThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear the location was ideal for you and you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Ming Kai

Bodde här 5 nätter i januari 2024
Svar från marie 25 mars 2024
Dear Ming KaiThank you for rating your recent stay with us at the Mercure Hotel and Spa Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Gurdeep

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is perfect. The rest terrible. The checkin was bad as the receptionist kept me waiting, not even acknowledging me. The hotel offers a discount for a nearby park. Which you only find out after you have parked your as the discount is shown at the reception desk. I don’t understand this. The final nail in the coffin was the mattress in the room. It was terrible for a high quality hotel, the matters was of a very poor standard.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Carl

Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear CarlThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear LisaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear JessicaThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had a wonderful stay with us and look forward to welcoming you back to the hotel in the near future.Your SincerelyMercure Hotel and SpaSheffield

8/10 Bra

ROBERT

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från marie 22 jan. 2024
Dear RobertThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från marie 22 jan. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Darren

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från marie 22 jan. 2024
Dear DarrenThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Tracy

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful staff
The stay was for a weekend conference. The staff were so welcoming and helpful. The rooms were clean and the food was delicious.
Bodde här 2 nätter i januari 2024
Svar från marie 22 jan. 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a great weekend and the room and food were to your satisfaction. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Charlie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från marie 22 jan. 2024
Dear CharlieThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Fin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mercure St Paul’s, Sheffield review
It was a very nice hotel, clean, modern, welcoming etc etc and made us feel exceptional really enjoyed the bar and the pool area as well. It was an amazing time the only downside is our room didn’t have climate control but when flagged up they offered to swap us room to a different one that had this.
Bodde här 2 nätter i januari 2024
Svar från marie 15 jan. 2024
Dear FinnThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay and you were made to feel very welcoming, we hope to welcoming you back to the hotel in the near future.Yours sincerely Mercure Hotel and spaSheffield

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från marie 15 jan. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and spa we are pleased you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Lucy

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Good location and great view from the large room staff friendly . Room seemed dated and pool and spa felt not clean disappointed as that’s why we went to that hotel .
Bodde här 1 natt i januari 2024
Svar från marie 15 jan. 2024
Dear LucyThank you for reviewing your recent stay with us at the Mercure Hotel please accept our apologies for the Spa and the room you stayed in I will pass these comments onto the relevant departments for them to look into. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and spaSheffield

8/10 Bra

Lorna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great family stay
The whole staff team are a credit to the hotel and go above and beyond the call of duty. The room was great bar the very strange noise that kept me awake all night. Food was lovely as is the pool which the kids absolutely loved.
Bodde här 2 nätter i januari 2024
Svar från marie 9 jan. 2024
Dear LornaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had an enjoyable stay and I will pass your lovely comments onto the staff. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaShefield

8/10 Bra

Debra

Bodde här 1 natt i januari 2024
Svar från marie 9 jan. 2024
Dear DebraThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

Leslie

Bodde här 1 natt i januari 2024
Svar från marie 5 feb. 2024
Dear LeslieThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Bra

karen

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
On 5th floor near lift which we could hear all the time and early in morning.
Bodde här 2 nätter i januari 2024
Svar från marie 9 jan. 2024
Dear KarenThank you for taking the time to tell us about your recent stay with us at the Mercure Hotel and Spa. On you next visit with us please request a quite room away from lifts and we will try our best to accommodate this.We hope to see you in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okej

Jiang

Bodde här 1 natt i januari 2024
Svar från marie 9 jan. 2024
Dear JiangThank you for rating your recent stay with us at the Mercure Hotel and Spa, we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Fantastiskt

TRACY

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nicest hotel in Sheffield
My favourite hotel in Sheffield. I have stayed here 4 times now and it never disappoints. Staff are always friendly and rooms are very spacious
Bodde här 1 natt i januari 2024
Svar från marie 9 jan. 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay and I will pass your lovely comments onto the staff and look forward to seeing you in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Fantastiskt

Amanda

Bodde här 3 nätter i december 2023
Svar från marie 9 jan. 2024
Dear AmandaThankyou for rating your recent stay with us at the Mercure Hotel and Spa.We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerleyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff make this hotel stay the best!
A friendly welcome, excellent customer service from EVERY Department Refreshing to see a whole hotel's Team full of helpful friendly professional people, a credit to the company & made our festive break special Thank You again for everything!
Bodde här 3 nätter i december 2023
Svar från marie 5 feb. 2024
Dear MarkThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay with us and I will pass you lovely comments onto all the staff and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I think the carpet in bedroom 414 needs cleaning or a new one.
Bodde här 4 nätter i december 2023
Svar från marie 3 jan. 2024
Dear StephenThank you for your comments after you recent stay with us I will pass your comments on to housekeeping regarding the carpet in room 414 thank toy for bringing it to our attention. We hope you will visit the hotel in the near future.Your sincerelyMercure Hotel and SpaSheffield

8/10 Bra

NATHAN

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Personal och service
The view from my room was amazing overlooking the town common area, which at the time we stayed was centre peace for the Xmas Market.
Bodde här 3 nätter i december 2023
Svar från marie 3 jan. 2024
Dear NathanThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a lovely stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okej

Steven

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
So near
Great location, great staff. Very uncomfortable bed’s& pillows
Bodde här 1 natt i december 2023
Svar från marie 3 jan. 2024
Dear StevenThank you for reviewing your recent stay with us and great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We have been coming to this hotel for 3 years at Xmas time and never had a bad time the bar area is ready for a revamp in my opinion but still a good hotel
Bodde här 1 natt i december 2023
Svar från marie 3 jan. 2024
Dear JosephThank you for your lovely comment regarding your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay with us and look forward to you returning to us in the future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okej

Maleka

Bodde här 3 nätter i december 2023
Svar från marie 3 jan. 2024
Dear MalekaThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Fantastiskt

Liam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från marie 3 jan. 2024
Dear LiamThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Kerry

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Got a upgraded room was terrible doors smashed
Bodde här 1 natt i december 2023
Svar från marie 3 jan. 2024
Dear KerryThank you for reviewing you recent stay with us and please accept my apologies regarding the smashed doors I will report this to our maintenance team. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Väldigt dåligt

Jack

Bodde här 1 natt i december 2023
Svar från marie 3 jan. 2024
Dear JackThank you for rating your recent stay with us we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffeild