Thank you, Hugo, for your positive review! We're delighted to hear that our accommodation met your needs perfectly. If you have any specific feedback or suggestions to share, please feel free to let us know. We're always striving to make our guests' experiences even better. We hope to welcome you back in the future!

We appreciate your feedback, Robert! We're glad to hear that your stay was fine, with no issues. We understand that the security deposit process can be a bit of an inconvenience, and we apologise for any inconvenience it may have caused. It's in place to protect both you and the property, but we'll certainly take your feedback into consideration to make this process as smooth as possible in the future. We hope to welcome you back for an even more enjoyable stay.

Dear Halona,Thank you for your lovely review! We're thrilled to hear that you had a pleasant stay with us, even though it was just for one night.Cleanliness and spaciousness are key aspects we prioritize, so we're delighted to know that you found our place clean and roomy. We believe that a comfortable and welcoming environment contributes to a positive experience for our guests.We're also glad to hear that our staff provided you with excellent service. We strive to be attentive, patient, and accommodating, and it's rewarding to know that we were able to meet your expectations.Thank you for considering us for future stays! We would be more than happy to welcome you back whenever you're in the area. Should you have any special requests or requirements, please do not hesitate to reach out to us.Best regards,Ying and The Management Team

Dear Daniel,Thank you for taking the time to share your feedback regarding your stay at our apartment. We appreciate your comments about the cleanliness of the apartment, although we are sorry to hear that the smell of chip fat from the chip shop below your apartment was an issue for you. We understand that this may have been an unpleasant experience, and we are currently exploring ways to minimise this odour.We would like to clarify that we take pest control very seriously, and we have not received any reports of cockroaches in our apartment. However, we will certainly investigate the matter further to ensure that our standards are maintained.We apologize for any inconvenience caused during your stay and we hope that you will consider staying with us again in the future, as we strive to provide a comfortable and enjoyable experience for all of our guests.Best regards,Ying and The Management Team.

Thank You for your kind review Nicholas and we look forward to seeing you in the near future :)

Thank You Allan for your kind review, we hope to see you again in the near future :)

Thank you for rating us positively, We will surely work on the feedback shared by you to improve the services further. Have a nice day ahead :) Regards, Bella!

Hi, Ajibola! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Ryan

Hi, Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Ammy

Great to hear this, Rob! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

Hi, Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.

Hey, Ross! Thanks for making our day by your charming words. Glad you liked our services. Regards, Ammy.

Hey, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ammy.

Hey, Rosemary! Thanks for making our day by your charming words. Glad you liked our services. Regards, Ammy.

Great to hear this, Leah! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Ammy.

We’re grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ammy.

Delighted to hear your words of praise, We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ammy.

Thank you for your kind review. hope we can accommodate you again in the future. Kind Regards Ying

Thank you very much for your nice review. We all hope to accommodate you again in the future.

Thank you. Hope we can have some feed back while you are here next time, and we can make it perfect for you.

Hi Corey, We are very happy and proud to see you have highly rated us. Wish you happy New year and all the best to you and your family. Hope we can accommodate you again in the future.

Thank you for your rating. hope we can accommodate you again in the future.

Thank you Keith. Hope when you stay with us next time, if you can let know if there is anything we can do to make your stay perfect while you are here. call us or email us, and we can try our best.

thank you very much for your lovely review. we are very glad that you like our apartments, looking forward to accommodate you again in the future.

Hope when you stay with us next time, if you can let know if there is anything we can do to make your stay perfect while you are here. call us or email us, and we can try our best.

Thank you for your excellent review. we will keep working hard and welcoming you in the future.

Hope when you stay with us next time, if you can let us know if there is anything we can do to make your stay perfect while you are here. call us or email us, and we can try our best.

Thank you very much for your positive review. and your continues support, we are very happy to accommodate you for the past few months. we will make sure you enjoy your stay every week.

hi Warda, thank you for your understanding of the extra sofa bed charges. we have advised the Expedia team to help us to make it more clearer. we are very happy to hear that you have enjoyed your stay with us in the end. we hope to accommodate you again in the furture.

Thank you for sharing your experience about your recent stay with us. we are very happy to hear that you have enjoyed your stay with us, and sorry that you could not access the WiFi. please give us a call if you experience any difficulties, and we are just a phone call away 24/7. hope to accommodate you again in the future.

Hi Amin, Thank you very much for your helpful review. We are glad that you have enjoyed your stay with us. and we are so sorry for the problem with the WI-FI, it has been resolved now. we are looking forward to accommodate you again in the future.

Hi, thank you for your superb review. we are very happy to know that you have enjoyed your stay with us. we will try our best to provide a home away from home experience to all out guests. Hope we can accommodate you again in the future.

Hi, thank you for your kind comment, we are happy to hear that you have enjoyed the apartment with its convenient position. The deposit is the best solution at the moment, to enable us to provide a good service with a lower cost to our guest. because to have a 24 hour concierge will increase the cost of each stay. please bare with us, we have not stopping on improving our services. the Wi-Fi did have problems while you were here, and this is not what we would like our guest to experience, and thank you for your time to let us know, we have contacted out internet provider and have resolved this issue. thanks again for your valuable comment, and we are looking forward to seeing you again in the future.

"The best", but only 4 stars?! I kid — it was a pleasure having you, Callum, and we're glad you had a great time. Come and visit again soon :)

Thanks, Bent! We always love to hear from a satisfied guest — that's why we're so service minded! We look forward to seeing you again.