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Recensioner av MacKenzie's Motel & Cottages

2.5 out of 5
MacKenzie's Motel & Cottages
260 Water Street, Shelburne, NS

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 56 av 190 recensioner" "
8 - Bra i betyg. 65 av 190 recensioner" "
6 - Okej i betyg. 32 av 190 recensioner" "
4 - Dåligt i betyg. 22 av 190 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 190 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

6,8/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
cabin was good with one exception no heat in one bedroom
Bodde här 1 natt i april 2024

10/10 Fantastiskt

James

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The attendant is always friendly and courteous the rooms are a fair size with new flooring and comfortable beds
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Maggie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
lovely properties and staff
Bodde här 1 natt i mars 2024

6/10 Okej

Mike

Reste i grupp
Limited seating in the cottage and some old and rickety. Had a kitchen but no dish detergent to wash dishes
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Corinne, Tusket

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I reserved this room because my daughter had to do her clinical for school at the local hospital. She said the only thing they noticed there was raw fish in the freezer from a previous guest still in there and some other things that were dirty. Other then that the facility was close to what she was there for and served the purpose.
Bodde här 5 nätter i mars 2024

4/10 Dåligt

Gerard

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No hotwater
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Mellissa

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Maggie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is perfect and very nice staff
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Maggie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
loved the location and the size of the cottages
Bodde här 1 natt i december 2023

6/10 Okej

Nikki

Bodde här 2 nätter i december 2023

4/10 Dåligt

Patsy

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
The motel room itself was quite clean. And seemed nice at first glance however as the evening wore on I noticed more things wrong. There was no cream for the coffee that was in the room and they had none at the main house. The owner said there was a man down the street who sells coffee. Towel rack in the backroom was mostly missing, just one end was on the wall. There is poor water drainage when using the sink or shower. There were no sheets on the bed and no pillowcases, just a comforter, pillows and the mattress cover. I had stayed here several times years ago back about 2010 and it was a beautiful spot to stay. Too bad it isn't like it used to be, no longer a free breakfast either.
Bodde här 1 natt i november 2023

6/10 Okej

Jennifer

Affärsresenär
Gillade inte: Bekvämligheter
No sugar or creamer for coffee. Little dish was empty. No facial tissue.
Bodde här 1 natt i november 2023

6/10 Okej

Lisa

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
We loved it here and would stay again, the only we found was it could be cleaners bit better. The drawers had hairs and crumbs in them and the floors were pretty dirty. But it was very cozy and nice. The heat pump was fabulous. The staff was very friendly. And the gas station across the road is convenient and open 24/7
Bodde här 1 natt i november 2023

6/10 Okej

Terrance

Reste med familjen
Gillade inte: Renlighet och personal och service
The floors were dirty, food was still in the fridge from a previous guest and the staff was cold and impersonal. Other than that, our room was fine.
Bodde här 3 nätter i oktober 2023

4/10 Dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The property is very tired looking for the money charged.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lydie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a lovely time. The place to stay in Shelburne z
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

4/10 Dåligt

Sylvia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.
Bodde här 2 nätter i september 2023

6/10 Okej

Stanley

Reste med familjen
Property was clean and room spacious. There was coffee and maker but no creamer or sugar in room. King size bed with clean bedding put only two pillows. It was an ok stay in an average property. We would likely go back if we were in the area for a night.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thr cabin was in great condition and had all the amenities we needed.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Brian

Bodde här 1 natt i september 2023

6/10 Okej

patty

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
The gentleman at the front desk was very nice, check in was easy. The cabin we stayed in was cute but dated. Was shocked to pull the sheets back and find stains on the sheets and the bed skirt was filthy. This will definitely Deter us from coming back.
Bodde här 1 natt i september 2023

8/10 Bra

Beth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Inviting exterior, comfortable interior, easy check in with friendly staff, reasonable rates, convenient location. Would stay again, thank you.

10/10 Fantastiskt

John, Hubbards

Gillade: Renlighet, personal och service och boendets skick och faciliteter
we enjoyed our stay!
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Joseph

Affärsresenär
Gillade: Bekvämligheter
The room was lovely. I loved the heat pump, shower and lighted mirror. I was pleased to see soap and shampoo provided. Room was clean and tastefully decorated.
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

COLIN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Had a great time. A lovely place, perfect for our trip. Many thanks
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Jacqueline

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property has no standard of hygiene or cleanliness. The bed was made without changing the sheets. The dirty towels were hung back up on the towel bars. There was food waste in the kitchenette cupboards and drawers. Spider webs everywhere. And NO toilet paper! Top it off, we booked and paid for a cottage and received a room in a strip motel. We strongly DO NOT recommend this accommodation.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Melanie

Reste med sin partner
Lovey Motel. Beautiful bathroom, shower; coffee machine; comfortable beds; easy check-in/check-out. Perfect for our one night stay.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Cecil

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The floors were So dirty that we would not take off our shoes After I had to go to the office to get coffee, they would not supply any creamer for the coffee ( they said because it would go bad) The coffee mugs that were supplied were not clean. We would not have stayed; but we had no choice. At least there was no bedbugs. We will Never return to this place.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bugs in the bed, Yellow white towels and toilet seat worn with MDF brown edges. On top of that I was charged for two nights even though I stayed one night because Iwas too disgusted to stay another night.
Bodde här 5 nätter i augusti 2023

2/10 Väldigt dåligt

Larry

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Darrell

Reste med sin partner
Gillade inte: Bekvämligheter
Cabin 1 was disgusting. Dirty, smelly. When you let water out of kitchen sink it all drained to cupboard under sink, I guess that is why there was nothing under there. There was mouse turd and stuffing from the loveseat on the back of loveseat. The love seat was sitting right on floor , no legs, as seniors it was extremely hard to pull ourselves out of said loveseat. The floors in bathroom so crooked you had to be very careful not to fall forward .
Bodde här 2 nätter i juli 2023

4/10 Dåligt

Heidi

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Needs some love
Pictures looked so quaint and welcoming, but the unit hasn’t seen a good clean in a very long time. The bedding was warn and did not appear clean. It was a difficult night and a very early checkout.
Bodde här 1 natt i juli 2023

8/10 Bra

Paul, Bonnyville

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Upgrades to rooms well done! Floors need to be cleaned with different product. Don’t wear white socks or keep the shoes on. Front desk needs to leave a note as to when they will be present. 3 parties waiting 30 minutes on our arrival to check in. Nobody there. Has great potential, front desk very helpful when present.
Bodde här 3 nätter i juli 2023

4/10 Dåligt

Courtney

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay Elsewhere if you Can
The cottage was not clean. I don’t think the floors have been mopped in months. We had to keep our shoes on at all times or else the bottoms of our feet would be black and sticky. Dead bugs in almost every corner of the rooms. The fabric curtains that are hung on the windows have been dusted or taken down in cleaned in what appears a very long time. The two bedroom cottage we stayed in does not have a lock on the back door which was concerning. The bathroom is covered in mold and again needs to be mopped. Staff was not very friendly- just passed a key and stuck the payment machine in front of me to pay and that was about all the interaction we had. The whole place is just not as advertised on their website.
Bodde här 1 natt i juli 2023

6/10 Okej

Courtney

Bodde här 1 natt i juli 2023

8/10 Bra

Don

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
comfortable bed
Bodde här 1 natt i juli 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Staffing concern
Office staff do not man the office on a consistent manner. Staff gone early though we came 20 minutes before closing. Was not given any information like WiFi password or other motel info. Just given key and told room number…. felt like rushed out the door. No office or cleaning staff in morning when we left about 10:30am. Rang office doorbell several times and no show. No ice machine either. Loved the shower. Room nice looking, bed not the most comfortable and no sheets on bed. Room looked newly remodeled.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Holly

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This was the most disgusting property I’ve ever had the misfortune of booking! Do NOT stay here! Bug carcasses in every nook and cranny and live one’s crawling about. The entire property is unkempt and unclean - NO pride if ownership here!
Bodde här 1 natt i juli 2023

4/10 Dåligt

Laurie

Reste med familjen
The property has so much potential to be amazing with some elbow grease, cleaning supplies, a lawn mower and determination. It is sadly in need of needing to be cleaned up inside and out. We didn’t see any staff doing anything, other than handing us a key. We didn’t stay in the room we booked due to water damage that day but saw another guest coming out of the cabin we booked….and his truck was there at night….likely not the plumber lol. The stove was unusable without a good cleaning, the bbq and utensils were not in good condition until after we cleaned them extensively, the bathroom floor likely hasn’t been properly washed in quite some time. We stayed but only because we had already paid, it was late in the day and we were tired. We are far from fussy people, it has to be pretty bad for us to write this review….
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bathroom shower was very slippery!!
Bodde här 1 natt i juli 2023

4/10 Dåligt

erin padilla

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room was not clean , pool area unkept , staff walked in while I was in the bathroom
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Joann

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Smoke detectors were removed with wires hanging from the ceiling. Bathroom door did not close . Uneven floor were a walking hazard. Dead bugs in the kitchen drawers. Live ants moving around on the floor. It was despicable!!
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Patricia E

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
VERY DISAPPOINTING & PHOTOS DECEIVING Implied owners on website differ from contacts on NS site. No replies to 2 inquiries re nearby largest NS wildfire. Difficult to understand attendant arrived at poor smelling office only after telephone call. Supposed “park like” “brookside” site steps from busy highway, & pool only separated by fence. Booked private cottage replaced by coloured multi-unit motel, with garbage, desolate gravelled front, & weedy uncut grass. Interior updated, but oven tray & mitts filthy, dish drainer dirty, dusty bedside tables, cobwebs everywhere, desk lamp, clock, & heat not working. No advertised “extensive continental” breakfast. Definitely not “luxurious”.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Shazia

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2023

8/10 Bra

George

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Samantha

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The cottage we stayed in was dirty and unclean. I would not recommend to anyone nor stay there again we paid $214 for one night and it was a complete waste of money. So disappointed!
Bodde här 1 natt i juni 2023

4/10 Dåligt

Penny

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This property was very dirty. The sheets were not changed. The dust and dirt on bathroom floor and trim was plentiful. There was only one roll of toliet paper. Only two towel for 4 people. It was a very cute cottage with tons of potential but the dirty sheets and bathroom were very hard to over look.
Bodde här 1 natt i juni 2023

6/10 Okej

Dale

Gillade: Personal och service
Bodde här 2 nätter i april 2023

6/10 Okej

Kyl

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The room was nice, clean and in good condition.
Bodde här 2 nätter i mars 2023