“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...
“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...
“A calm but rather big hotel 6 km out of Norwich. Very helpful staff but with an accent you just can't understand as a foreigner. But no problem with that. Everything is at place and no need to have long conversations. :-)
Nice full breakfast included and I had a beer and a goat cheese tartelette in the evening which tasted rather nice.”
“A calm but rather big hotel 6 km out of Norwich. Very helpful staff but with an accent you just can't understand as a foreigner. But no problem with that. Everything is at place and no need to have long conversations. :-)
Nice full breakfast included and I had a beer and a goat cheese tartelette in the evening which tasted rather nice.”
“Nice room and a good area but there is three floors with no lift. I lived on the top floor and it got really hot so I had to sleep with the windows open and a fan on as there is no ac. ”
“Nice room and a good area but there is three floors with no lift. I lived on the top floor and it got really hot so I had to sleep with the windows open and a fan on as there is no ac. ”
“The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. ”
“The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. ”
“The only little complaint we had was the checking in process. We were told we’d get an email telling us how to check in which we never got. Also there seemed to be a difference between the info on hotels dot com and the places own website. But other than that, the room was lovely, well equipped, clean, comfortable. The bathroom was amazing and spotless. Would definitely recommend ”
“The only little complaint we had was the checking in process. We were told we’d get an email telling us how to check in which we never got. Also there seemed to be a difference between the info on hotels dot com and the places own website. But other than that, the room was lovely, well equipped, clean, comfortable. The bathroom was amazing and spotless. Would definitely recommend ”