Hotell i Shepherdstown

“Staff was friendly and helpful. Breakfast area did not have enough tables; people had to stand up to eat. Parking was good. TV SERVICE WAS BEYOND HORRIBLE ... 1st night there staff couldn't get the TV to work. Who needs 2 thousand channels that don't work. I was told there was a fix in the works. I wanted to check in early and the staff was accommodating but it came at a price. The room was noisy. Sounded like boiling or gargling water in the walls, plus, there was construction work going...

“Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!”

“The breakfast was not very good.”

“Clean room convenient location”

“Room was clean”

“Great location for travelers. Spacious common area and nice rooms.”

“Room was very clean and comfortable! Would stay again.”

“The Best Western was disappointing. Maybe I had too high expectations as it was 30-50% more expensive than other budget options. What was good: The room was clean. The bed was comfortable The staff member who checked me in was very friendly. What could be improved: The blow dryer in my room didn’t work. The bathroom is small (but functional). I got a room by one of the stairwells and the first night people kept coming and going with the door to the stairs banging each time. Just get a...

“We weren’t there long enough to use any amenities so I can’t really speak to that but it was a nice room and bathroom. No complaints at all. If breakfast was supposed to be part of the fee it was not obvious when it was served.”

“Bra hotell och service. Rummet mkt rent och snyggt! ”

“The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay.”

“Hotel and room were clean and quiet. The pool was well maintained and very clean and refreshing. I also liked that they had pool towels available to use. Would definitely stay again.”

“The customer service was excellent.”

“Helt ok. Har inget att klaga på.”

“Elegant, spacious room.”

“En fantastisk upplevelse, värdparets berättelse om huset och den underbara frukosten, och de charmiga rummen. Återkommer mer än gärna.”

“Staff was very pleasant, very convenient to get to the casino as they have a shuttle about every 15 minutes. Bar downstairs (Turf club?) was great albeit very smoky. The food we had/tried from the bar area was not pleasant. The luggage carts had flat tires but everything else was really good.”