Hotell i Shilda

“Everything was great! Little sad that the pool area was closed, but we were too early I guess.”

“ Vi hade dubbelbokad första natten och fick inte pengar tillbaka och ingen ytterligare natt. Dock var tjejen i receptionen otroligt hjälpsam när vi anlände den 9 /10. Jättegod mat ii restaurangen och fantastisk pool och sauna på taket”

“The hotel itself is an amazing place, everything is clean and well attended. The only problem I found, and it is more or a country issue, is that all the staff are addicted to their mobile phones and in general there was a lack of customer service.”

“Honestly, the place was beautiful. But whay truly made our experience memorable was the wonderful staff that welcomed us warmly and treated us with so much kindness. Also a big plus are the dogs Fran and Chardonnay. Georgians truly are so kind!”

“Great spot to rest. Good breakfast, great rooms and showers, friendly staff. I didn't like that I didn't stay longer. Cheers ”

“The staff were young & not trained in customer service! I asked for help with my luggage & the young man who kept me waiting Is seen at the bar- free. He could have helped me straight away cos the porterage took 2 minutes, he knew that but kept me waiting regardless. The hot water was only tepid both in the vanity & shower. It was a cool night so I didn’t appreciate a cool shower. The toilet cistern didn’t work & kept running. I reported these things so future users weren’t inconvenienced. But...

“The hotel is a family run hotel with basic facilities but in some need of general maintenance . ”