Bekvämlighet

Recensioner av Courtyard by Marriott Shreveport Airport

3 out of 5
Courtyard by Marriott Shreveport Airport
6001 Financial Plaza, Shreveport, LA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 364 av 796 recensioner" "
8 - Bra i betyg. 231 av 796 recensioner" "
6 - Okej i betyg. 108 av 796 recensioner" "
4 - Dåligt i betyg. 62 av 796 recensioner" "
2 - Väldigt dåligt i betyg. 31 av 796 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Michele

Affärsresenär
Clean
Bodde här 4 nätter i maj 2024
Svar från Yentl Williams 14 maj 2024
Dear Valued Guest,We sincerely apologize for not meeting your expectations. We are currently renovating our hallways and look forward to the renovation of our guest rooms later this year. We hope you give us another opportunity to better serve you once your travels bring you back to the Shreveport area after renovations are complete. Best Regards,Hotel Management

10/10 Fantastiskt

Caroline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at check in was so wonderful! Professional, friendly, prompt. Explained 1st floor being worked on but confirmed it was still quiet (this is the floor with handicapped showers). Not a real walkable area...no sidewalks or crosswalks. Dinner at the bistro was great!
Bodde här 1 natt i maj 2024
Svar från Yentl Williams 9 maj 2024
Dear Valued Guest,Thank you so much for giving us your honest feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to our guest room renovation soon and we hope you give us another opportunity to serve you when your travels bring you back to the Shreveport area. Best Regards,Hotel Management

6/10 Okej

Sharon Cohen

Gillade: Personal och service
Bodde här 2 nätter i april 2024
Svar från Yentl Williams 18 apr. 2024
Dear Sharon,Thank you so much for providing your honest feedback. We will share your feedback with our staff. We look forward to our guest renovation later this year and we hope to have the pleasure of serving you again in the near future.Best,Hotel Management

10/10 Fantastiskt

Kristie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
-
Bodde här 1 natt i mars 2024
Svar från Yentl Williams 9 maj 2024
Dear Valued Guest,Thank you so much for giving us your honest feedback. We are delighted to hear that you enjoyed your stay with us. We look forward to our guest room renovation soon and we hope you give us another opportunity to serve you when your travels bring you back to the Shreveport area. Best Regards,Hotel Management

8/10 Bra

Colethia

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från Yentl Williams 10 apr. 2024
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

4/10 Dåligt

Sean

Gillade inte: Renlighet och boendets skick och faciliteter
Hot tub and ice machine was not working and bath tub had mold
Bodde här 4 nätter i december 2023
Svar från Yentl Williams 10 apr. 2024
Dear Valued Customer,Thank you so much for providing your feedback. We apologize for your experience and will have our maintenance team address all issues noted. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

10/10 Fantastiskt

Michael

Bodde här 1 natt i februari 2024
Svar från Yentl Williams 10 apr. 2024
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

10/10 Fantastiskt

Shyrl, Melbourne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always stay here when I visit Shreveport, the staff is always nice, and the rooms are always clean.
Bodde här 3 nätter i februari 2024
Svar från Yentl Williams 10 apr. 2024
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

6/10 Okej

darleen

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
not worth the money
I paid more than usual- in hopes the reviews stating it was renovated would make it worth te stay. I had a rough week- attended a funeral- and was basically going to be there 10 total hours- but thought Id treat myself to a nicer stay ... dissatisfied-rooms and building are in poor condition - older- need updating and fresh paint/flooring badly. The room is moderately clean- but carpet and walls definitely dont look clean. highlight of the place is consistently friendly and competent staff--the staff are so kind and helpful!
Bodde här 1 natt i februari 2024
Svar från Yentl Williams 10 apr. 2024
Dear Valued Customer,We apologize for the inconvenience caused to you and we thank you for sharing your honest feedback. We look forward to our guest room renovation later this year and hope you give us another chance to better serve you. Best,Hotel Management

8/10 Bra

Jennifer A

Reste med familjen
Gillade: Renlighet och personal och service
The property is starting to get a little run down...lots of tiles and paint peeling. The hot tub wasn't working properly. Other than that, things seemed fairly clean and the staff friendly.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Bonnie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Taylor

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Robin

Bodde här 1 natt i november 2023

6/10 Okej

Peggy

Room was ok. Stains on carpet. Found a bug in the tub twice.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Erica

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Wayne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and modern. Staff were pleasant and helpful.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and quiet
It was comfortable, clean and quiet. Very convenient to west side of city.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Dillon

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable, safe and convenient
Bodde här 1 natt i oktober 2023

8/10 Bra

Tanya

Affärsresenär, Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Stay was OK!
The stay was decent! I think the rooms are a bit dated and boring. Definitely needs an update.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

John, Austin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Mary Kathryn 31 aug. 2023
John,We are thrilled to see that you received excellent service here at Courtyard Shreveport Airport. Thank you for taking the time to provide us with pleasant feedback.

2/10 Väldigt dåligt

Tuck, Navasota

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Mary Kathryn 31 aug. 2023
We are saddened to see that you did not enjoy your stay at our property. We are sorry for any inconveniences that may have happened during your time with us. Thank you for taking the time out of your day to leave feedback.

6/10 Okej

John

Gillade: Personal och service
Bodde här 1 natt i augusti 2023
Svar från Mary Kathryn 31 aug. 2023
John,We apologize for any inconvenience that may have happened during your stay. We thank you for the review and hope to provide you with a better experience in the future.

10/10 Fantastiskt

Lora

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean and spacious. Staff was nice.
Bodde här 1 natt i juli 2023
Svar från Mary Kathryn 31 aug. 2023
Lora,Thank you for the kind words directed towards your room and our staff. We hope to see you again at Courtyard Shreveport Airport!

10/10 Fantastiskt

LaShawn

Bodde här 5 nätter i juli 2023
Svar från Mary Kathryn 31 aug. 2023
LaShawn,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at Courtyard Shreveport Airport.

10/10 Fantastiskt

Morgan

Bodde här 1 natt i juli 2023
Svar från Yentl Williams 19 juli 2023
Dear Morgan,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Nice stay
The lady who checked us in was super friendly and helpful. She had my husband smiling and chatting, which was a feat as he had been in a bad mood!
Bodde här 1 natt i juli 2023
Svar från Yentl Williams 19 juli 2023
Dear Valued Guest,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 Fantastiskt

Phillip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No power no problem and peaceful night's rest.
Courtyard is always a great place to stay. The power went out in South Bossier LA again and i wanted to be comfortable so i picked the Courtyard by Marriot.
Bodde här 1 natt i juli 2023
Svar från Yentl Williams 19 juli 2023
Dear Phillip,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 Fantastiskt

Mandy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Yentl Williams 3 juli 2023
Dear Valued Guest,Thank you so much for your feedback. We hope we get the pleasure of serving you again when your travels bring you back to the Shreveport area. We will share your feedback with the staff. Thanks for staying with us!!Best Regards,Hotel Management

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Deceivingly poor stay
Our room had a musty smell and ac filter probably needed to be changed. Bed was subpar and shower did not appear very clean. Also no complimentary coffee.
Bodde här 1 natt i juni 2023
Svar från Yentl Williams 29 juni 2023
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with our housekeeping and engineering departments to ensure this was an isolated incident. We apologize for not meeting your expectations. We hope you give us another chance to better serve you when your travels bring you back to the area. We also look forward to our guest room renovation soon.Best Regards,Hotel Management

10/10 Fantastiskt

Shannon

Bodde här 2 nätter i juni 2023
Svar från Yentl Williams 29 juni 2023
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 Fantastiskt

Fredrick, shreveport

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the food
Bodde här 5 nätter i juni 2023
Svar från Yentl Williams 29 juni 2023
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 Fantastiskt

Marvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Outstanding property
Bodde här 1 natt i juni 2023
Svar från Yentl Williams 29 juni 2023
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 Fantastiskt

Shyrl, Melbourne

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff did the best they could after wicked storm came through Shreveport and knocked out power to thousands of residents and numerous businesses including they hotel. They kept smiling and assisted guest as needed.
Bodde här 3 nätter i juni 2023
Svar från Yentl Williams 21 juni 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to have the pleasure of serving you again in the near future.Best Regards,

8/10 Bra

Rebecca

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Yentl Williams 21 juni 2023
Thank you so much for sharing your feedback. We appreciate you staying with us. We will share your feedback with the staff. We hope to have the pleasure of serving you again in the near future.Hotel Management

10/10 Fantastiskt

Anthoney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Yentl Williams 21 juni 2023
Thank you so much for sharing your feedback. We appreciate you staying with us. We will share your feedback with the staff. We hope to have the pleasure of serving you again in the near future.Hotel Management

10/10 Fantastiskt

Francisco

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shreveport Emergency Trip
Our stay was very comfortable and pleasant. Please do not use old and stained sheets!!!
Bodde här 3 nätter i maj 2023
Svar från Courtyard Shreveport Airport 2 juni 2023
Hello, Francisco!We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of all of us at Courtyard Shreveport Airport, thank you! We look forward to your return and travel safe.

8/10 Bra

Peggy J

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Shreveport
Nice hotel. Found empty booze bottles, multiple bottle caps on floor as we checked-in. room definitely was not cleaned thoroughly. Room was handicapped accessible but could not maneuver a wheel chair into the room without moving chairs. Limited room to move around with a wheelchair.
Bodde här 1 natt i mars 2023
Svar från Yentl Williams 3 apr. 2023
Dear Peggy,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your comments have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Best Regards,Hotel Management

8/10 Bra

Angela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2023
Svar från Yentl Williams 3 apr. 2023
Dear Angela,Thank you so much for providing your honest feedback. We are glad to hear you enjoyed your stay. Hope to have the pleasure of serving you again in the near future. Best Regards,Hotel Management

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly, clean, safe
Bodde här 1 natt i mars 2023
Svar från Yentl Williams 20 mars 2023
Dear Diane,Thank you so much for providing your honest feedback. We were delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future. Best Regards, Hotel Management

10/10 Fantastiskt

Ahmed

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Recommend it
Bodde här 1 natt i februari 2023
Svar från Yentl Williams 13 feb. 2023
Dear Valued Guest,Thank you so much for providing your feedback. We are happy to hear that you enjoyed your stay with us and we fulfilled your expectations. We hope to serve you again in the near future when your travels bring you back to Shreveport. Best Regards,Hotel Management

10/10 Fantastiskt

Jeremy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i januari 2023
Svar från Yentl Williams 30 jan. 2023
Dear Jeremy,Thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback from those who matter the most - you!! Your feedback has been shared with the team as a way of celebrating our great guest experiences we delivered. Once again, I appreciate you taking the time to share. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,

10/10 Fantastiskt

Craig

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Service
Really comfortable stay. Room was exceptionally clean.
Bodde här 1 natt i januari 2023
Svar från Yentl Williams 19 jan. 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Väldigt dåligt

SERGIO, Queretaro

Reste i grupp, Affärsresenär
Gillade inte: Bekvämligheter
Mi reserva estaba cancelada y me dijeron que el hotel estaba lleno
Bodde här 1 natt i januari 2023
Svar från Angela 18 jan. 2023
Good Afternoon,We have no record of your reservation at Courtyard Shreveport under the last name Sergio.We sincerely apologize for any inconvenience.

6/10 Okej

Brian, Jersey City

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Staff was great, lobby & bar are nice, but the rooms are a little dated. No water pressure in the showers on the 3rd floor.
Bodde här 1 natt i januari 2023
Svar från Yentl Williams 19 jan. 2023
Dear Valued Guest, Thank you so much for sharing your feedback in regard to your most recent stay. I sincerely apologize for our short comings, as we strive to give the highest level of hospitality. We look forward to our guest room renovation sometime this year. We hope you give us another opportunity to better serve you in the near future.

4/10 Dåligt

Noel

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Carpet was dirty soffit was dirty roaches in the elevator.
Svar från Yentl Williams 16 jan. 2023
Dear Valed Guest,I apologize that your stay was below our expectations. Maintaining a clean atmosphere within our guest rooms and common areas is important. This is a first hearing about roaches in the elevator, as we have a pest elimination program in place. We will follow up on this incident. Thank you for choosing Marriott and we hope you give us another chance to serve you again in the near future.

4/10 Dåligt

Jon, Alexandria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pot smell in the hallways was awe full
Svar från Yentl Williams 12 jan. 2023
Dear Jon,Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you mentioned from occurring in the future. We are a non smoking facility and we also are unhappy when guest decide to break our non-smoking policy. Please know that we do charge guest a smoking fee when there is evidence their room has been smoked in.I hope you choose to stay with us again when your travels bring you back to the area.Best Regards,Hotel Management

2/10 Väldigt dåligt

Bonnie

8/10 Bra

Conetta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

4/10 Dåligt

Brian

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff was great. Room had soiled stained furniture. Wrinkled bedding as if it was never changed
Bodde här 1 natt i november 2022