“Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!”
“Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!”
“Hotel exceeded our expectations - large room, comfortable bed with light breakfast included a nice touch. Even had a fan which was put to good use due to hot weather. And good value for money!”
“Hotel exceeded our expectations - large room, comfortable bed with light breakfast included a nice touch. Even had a fan which was put to good use due to hot weather. And good value for money!”
“Room was clean and well-stocked, both dinner and breakfast were very nice. Staff were helpful.
Beautiful town and very charming hotel with lots of character.
Only downside was the TV was small and a bit of a pain to work, however for our trip that didn't impact us.”
“Room was clean and well-stocked, both dinner and breakfast were very nice. Staff were helpful.
Beautiful town and very charming hotel with lots of character.
Only downside was the TV was small and a bit of a pain to work, however for our trip that didn't impact us.”
“It's the people (for me) that make a place.
Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience.
We felt right at home, it's posh but without airs & graces, perfect.
Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right).
I think this hotel is a fantastic place for an event,...
“It's the people (for me) that make a place.
Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience.
We felt right at home, it's posh but without airs & graces, perfect.
Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right).
I think this hotel is a fantastic place for an event,...
“Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood.”
“Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood.”
“Check in was fantastic. We arrived early for a funeral and got checked in 2 hours early. Kerry on reception was so helpful and just what we needed after a 5 hour drive
”
“Check in was fantastic. We arrived early for a funeral and got checked in 2 hours early. Kerry on reception was so helpful and just what we needed after a 5 hour drive
”
“The staff were super friendly and very efficient.
The room was clean, warm, quiet and very comfortable.
The pub & restaurant have an amazing wine selection, a superb selection of excellent beers from Lacons and fabulous food.
All in all, hospitality how you would want it and food how you would dream about it! Fabulous. ”
“The staff were super friendly and very efficient.
The room was clean, warm, quiet and very comfortable.
The pub & restaurant have an amazing wine selection, a superb selection of excellent beers from Lacons and fabulous food.
All in all, hospitality how you would want it and food how you would dream about it! Fabulous. ”
“ Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. ”
“ Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. ”