2 utomhuspooler, öppet 07.00 till 22.00, parasoller och solstolar

Recensioner av Angkor Palace Resort & Spa

5 out of 5
Angkor Palace Resort & Spa
No 555 Phum Kruos, Khum Svay Dangkum, Siem Reap

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 652 av 1000 recensioner" "
8 - Bra i betyg. 298 av 1000 recensioner" "
6 - Okej i betyg. 39 av 1000 recensioner" "
4 - Dåligt i betyg. 6 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 1000 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Jonathan, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay some extra days
Wonderful place to stay some extra days just to be able to relax and to calm down. Nice and calm pool area, very nice and clean room, extremely nice staff

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Ingmar, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell för resa till Angkor Wah
Väldigt bra hotell. Fin swimmingpool. Perfekta rum. Trevlig service. Fantastisk kambodjansk mat på hotellrestaurangen i lobbyn.

8/10 Bra

Magnus, Bangkok

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Accessible resort on your way from the airport
Great and accessible hotel on the way from the airport to the town center. Beautiful pool area and well-kept hotel. Don't forget mosquito repellent if you want to sit outside in the afternoon or for breakfast in the morning. Well worth a visit!

10/10 Fantastiskt

Pierre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanon hotell!
Mycket bra hotell rekommenderas! Skippa dock buffén till middag då den var otroligt tråkig och inte värd pengarna. Rummet var kanon, poolen är kanon och servicen är riktigt bra!

10/10 Fantastiskt

Oscar, Stockholm

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, polite staff
A very nice hotel with very polite and friendly staff. While you may not be in the middle of pubstreet it's just 4 dollars to go there on a tuktuk, which is basically nothing. The rooms are spacious and nice with very nice bathrooms. There was a plumbing issue one day but they sorted this out before we got back to the hotel later that day. The only real downside to the hotel itself would be that we had a bit of a termite problem in our room, it was only by the safe and wardrobe area but I still feel like at a 5* hotel you shouldn't have to worry about this. I would still definitely recommend this hotel to anyone visiting Siem Reap, I personally would never pick another one because my experience here was very positive overall.

8/10 Bra

Åsa, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint o stilla från Siem Reaps city center
Ett mycket fint o trevligt hotell med trevlig personal. Gymmet var lite omodernt o det fanns egentligen ingen trevlig baryta att hänga och prata med andra i förutom stora lobbyn/ankomstsalen, vilket gjorde att vi tog oss in till stan varje kväll. Hotellet ligger lite vid sidan av men det gör att det är tyst. Enkelt med tuktuk till och från city center.

10/10 Fantastiskt

carola, Uppsala, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbt boende
2 vuxna och 2 barn under 4 nätter. Mycket bra hotell med ett fantastiskt poolområde. Både barn och vuxna stortrivdes. Ligger dock en bit ifrån centrum men det gör inget man tar enkelt en tuk tuk in till stan och på kvällen erbjuder hotellet gratis resa i minibuss tur och retur in till staden med dess myllrande folkliv.

10/10 Fantastiskt

Mattias, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice time in Siem Reap
We had a fantastic stay at this hotel. The staff was very friendly and welcoming. The area was great for children, we had a great time in the pool. The gym was very appreciated, which I used each day before the breakfast. Finally breakfast was extraordinary.

10/10 Fantastiskt

Niklas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Good hotel for family trip
Very famous hotel in Siemreap but maintenance was not really good Quite close with airport and free transportation service Flexible check in time and kind staffs
Bodde här 1 natt i oktober 2020

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice layout, totally relaxing. amazing staff! fantastic rooms and bathrooms! The concierge Mr Kim was one of the best I have seen. I would go back to the hotel just for his services alone if need be!
Bodde här 3 nätter i mars 2020
Svar från Sopheak Jackson 30 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
員工非常有善而且對客人的要求很快有回應並提供協助,房間很大很整潔,非常舒適,早餐味道不錯,有機會會再之入住
Bodde här 6 nätter i mars 2020
Svar från Sopheak Jackson 20 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Sabine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i mars 2020
Svar från Sopheak Jackson 20 mars 2020
Dear Sabine Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate the full score and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

8/10 Bra

Tom

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Angkor Delight
Hat alles gepasst u das Personal war sehr freundlich u zuvorkommend
Bodde här 4 nätter i mars 2020
Svar från Sopheak Jackson 16 mars 2020
Dear Tom Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with positive score to our resort, Your feedback is really motivated and encouraged our colleagues to perform the service even better for our guest. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Tracker, Sydney, Australia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely resort. Thoroughly enjoyed our time here. The spa was excellent. The breakfast buffet was very good. We enjoyed lazing around the pool.
Bodde här 3 nätter i februari 2020
Svar från Sopheak Jackson 10 mars 2020
Dear Tracker Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as the time to share the feedback of experience staying with us recently. We are delighted to read the feedback that you have enjoyed your stay at our resort, and we appreciated your compliments on our, spa, food, and pool. It is very motivating for us. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

ミカ, 日本

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
みんな親切で満足しました
Bodde här 5 nätter i februari 2020
Svar från Sopheak Jackson 10 mars 2020
Dear ミカ Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We could see that you have enjoyed your stay with us. Thank you very much for your positive review for our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Liked the quietness of this resort, liked the cheap TUK TUK waiting out front to take you wherever you wanted to go. Liked the grounds, except they needed more flowing water in their little river. It was a mosquito breeding ground, and there was many mosquitoes. I did not like the price gouging on the mini bar. 3$ on a coke is a bit excessive. Take tuk tuk to grocery and bring your own in, but they have sign stating no outside food or drink, but wasn’t enforced.
Bodde här 5 nätter i februari 2020
Svar från Sopheak Jackson 10 mars 2020
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort. We are absolutely delighted to read that you have enjoyed your stay with us by your comment. Your compliments will certainly encourage us to provide the very best service for our guests. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our resort, service as mentioned. Regard to the price, of course, we are a 5-star hotel, the price a bit higher than the local who just selling the normal price. However, we believe that you had spent your holiday and it was wonderful at our resort. We wish to see you back to visit us again in the future, so we will look after your accommodation as a requirement. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

anthony

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Excellent service, staff, room, and hotel grounds
Bodde här 4 nätter i februari 2020
Svar från Sopheak Jackson 10 mars 2020
Dear Anthony Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated for your feedback on our service staff, room, and our resort ground. We believe that you have enjoyed your stay with us. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent. The room itself is fairly standard; hard bed, tiny balcony, but nice decor and spacious. The resort itself is beautiful. The pools are amazing although in need of some tile repairs. The small childrens playground is great for entertaining the kids. The gym, spa, and saunas are excellent and the breakfast has great options. They even have reliable and friendly tut tut drivers just available just off site to make the distance from the main centre a non-issue. I would most definitely recommend the resort.
Bodde här 5 nätter i februari 2020
Svar från Sopheak Jackson 10 mars 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with the full score review, we could see you have enjoyed your stay with us and it was a wonderful stay. Your recommendation is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

6/10 Okej

Steven, Detroit,mich

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property met my expectations clean well maintained,however there were issues, the in room safe malfunctioned not once but twice also my electronic key did not work returning one evening although these issues were rectified the staff made me feel as though I was the issue. The scuttle service to the night marked was on time and very easy to use, food was splendid over all I enjoyed my week here.
Bodde här 7 nätter i februari 2020
Svar från Sopheak Jackson 21 feb. 2020
Dear Steven Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort and met your expectations clean well maitained. We appreciate. However, we apologise regard to safe and our staff issue happened to you. We have brought your comment to our management in order to action, and indeed to make sure there will be maintain and no more happening to our next guest. We again thank you for your feedback, and we could see the is just the new opportunity for us to improve. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future, so that your accommodation will confirm and solve. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

ゆきこ, 大阪府大阪市

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
夜はネオンを付けて綺麗でした。部屋はゆったりして、過ごしやすかったです。スパのマッサージはとても満足出来ました。
Bodde här 3 nätter i februari 2020
Svar från Sopheak Jackson 21 feb. 2020
Dear ゆきこ Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Expedia. We appreciate We trust you are well. we are looking to see you back, so we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

Bill, Toronto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great spot to base a trip to Angkor Wat ant the other temples. Not too close to the hustle and bustle of downtown Siem Reap but transportation by Tuk-tuk was ver economical and efficient. Staff very friendly and helpful and the resort grounds were outstanding
Bodde här 4 nätter i februari 2020
Svar från Sopheak Jackson 13 feb. 2020
Dear Bill Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate, and strongly believe that you enjoyed your stay and it was a wonderful stay with us. To the higher level of service delivery and ensure to anticipate all the needs of our guests, we always commit at any moment or occasion. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
フロントのフロアにあるレストランは、オペレーションがうまく行っておらず、注文するまで15分待たされた。配膳にも時間が掛かった。レストランの、女性スタッフの中には、笑顔の無い方もおられた。フロントやコンシェルジュの方は大変感じがよく、やる気が漲っているのに、レストランだけは残念。
Bodde här 2 nätter i januari 2020
Svar från S.Jack 29 jan. 2020
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated it, and we believe that you had a great time staying with us in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. IWe are looking to see you back to visit us in the future so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Eiichi

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020
Svar från S.Jack 31 jan. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

10/10 Fantastiskt

RK, Bay Area, CA

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well maintained resort, clean & spacious rooms with friendly staff!!!
Bodde här 4 nätter i januari 2020
Svar från Sopheak Jackson 20 jan. 2020
Dear RK Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review for our resort as "Well maintained resort, clean & spacious rooms with friendly staff!!!." we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Stephanie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Magnifique
Tres bel hotel disposant d'un service de qualite.
Bodde här 2 nätter i januari 2020
Svar från Sopheak Jackson 13 jan. 2020
Dear Stephanie Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your feedback staying with us recently. We are happy to hear that we are a nice hotel with the quality service provider in your experience. Thank you very much for your positive review for our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great resort !
An excellent resort ,friendly staff & a very relaxing pool area in a nice quiet area away from the main shopping hub around Pub Street. The Resort had great facilities but The Club Lounge facilities definitely needs to upgrade to international standards.
Bodde här 7 nätter i december 2019
Svar från Sopheak Jackson 11 jan. 2020
Dear Margaret Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, friendly staff and facilities detail mentioned. We also notice about your feedback on the Club Lounge facilities. We will bring up to our management. However, thank you again or your feedback and compliment, it is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Luis Carlos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Claro que volvería
Excelente en todos sentidos
Bodde här 2 nätter i oktober 2019
Svar från Sopheak Jackson 8 jan. 2020
Dear Luis Carlos Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no more comment about "Excelente en todos sentidos (mean: Excellent in every way) on Hotels.com, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, Siem Reap, the 5-star luxury hotel in Siem Reap, Cambodia.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
とても快適に過ごせました。 初めてのカンボジアですが、タイと比べるとスタッフは挨拶しなかったりと、残念なところもありました。
Bodde här 4 nätter i december 2019
Svar från S.Jack 31 jan. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2019
Svar från Sopheak Jackson 4 jan. 2020
Dear Jaime Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking the time to rate us full score. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our resort. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Staff were very friendly and the rooms were a good size. Live entertainment was excellent. The pool is need of maintenance (tiles are falling off). The restaurant for lunch and dinner has good food but the service is too slow. We waited 45 minutes for our dinner and with young kids this is not ideal.
Bodde här 8 nätter i december 2019
Svar från Sopheak Jackson 4 jan. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and for sharing your feedback on our resort. We have reached our manager of the department to view the feedback from you about the swimming pool, restaurant service. It is the opportunity for us to improve and attention to our service, and indeed your comment will be dealt with to solve for our next guests. Beside of these 2 cases, we strongly believe that you had enjoyed your stay with us. We believe your family and you are doing well Our team looks forward to welcoming you back to our resort in the future, and do let us know when you return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well maintained and beautiful property. Staff were very helpful without being intrusive. Would highly recommend.
Bodde här 2 nätter i december 2019
Svar från Sopheak Jackson 4 jan. 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment about our resort, and we appreciated your compliments on our staff service and well maintained and beautiful property as mentioned, especially your recommendation. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2019
Svar från Sopheak Jackson 30 dec. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort on Hotels.com. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

Cristiana, Impruneta- Italia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La struttura è in classico stile cambogiano, molto raffinato elegante e lussuoso. Il personale è estremamente gentile, presente e disponibile. Gli unici due aspetti negativi che segnalo sono la Wi-Fi spesso lenta per troppi utenti connessi e il pane spesso non fresco a colazione. Per il resto il soggiorno mio e della mia famiglia per le 6 notti di dicembre è stato fantastico. Grazie a tutti.
Bodde här 6 nätter i december 2019
Svar från Sopheak Jackson 30 dec. 2019
Dear Cristiana Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate hearing that you enjoyed your stay with us and compliment our property decoration style of classic Cambodian style, very refined, elegant and luxurious, staff service and helpful. We noted you have raised the comment on our WIFI signal downside due to many users connected, and bread for breakfast. This could be our opportunity to improve our team, we have informed our IT manager and Food and Beverage Manager concerned. Indeed it will be dealt with to solve it for attention to our other guests. We trust your family and you are well. Please let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is great to relax after a whole day in Angkor Wat. My kids loved the pools! The breakfast was good and the service was great. Again Great Service!
Bodde här 2 nätter i december 2019
Svar från Sopheak Jackson 28 dec. 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. We are delighted to read the feedback comment. we appreciated your compliments on our services as Asian Greats Service, pool facility and the breakfast as mentioned. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is great for our family of 9 persons and we have enjoyed our stay.
Bodde här 4 nätter i december 2019
Svar från Sopheka Jackson 28 dec. 2019
Dear Anonymous Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your recommendation for the family traveler. We believed that you enjoyed your stay here with us and must be a great time (with your family) in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Carol, Toronto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well maintained beautiful property, the room is spacious
Bodde här 3 nätter i december 2019
Svar från Jackson 28 dec. 2019
Dear Carol Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your feedback with the full score review, we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

HAU LEE

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good reputation for stay
Very relaxed. Great for hotel. But beware of the toilet flushing system in room. On our last day of staying the flushing system was really bad and the messed came out from toilet bowl. For the rest all fine. Nice welcome drink must try!
Bodde här 3 nätter i december 2019
Svar från S.Jack 24 dec. 2019
Dear HAU LEE Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review and apologise for the flushing system of our bathroom for your experience of the last day. We have informed our Engineering team to check and fix the issue. Anyway, we strongly believe you enjoyed your stay with us and it was a wonderful stay beside of above issue. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service
Unable to assist when required to cancel. Very poor customer service.
Bodde här 2 nätter i december 2019
Svar från S.Jack 19 dec. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa. Thank you for choosing our resort for your accommodation, and feedback on "Unable to assist when required to cancel." Actually, you have contacted us on arrival date by email request for refund your reservation by the reason "you cannot come to stay due to your travel plan has changed to another destination," then you were NO SHOW not coming to stay at our resort. Please kindly inform that we aim to provide the accommodation and service to our guests to be satisfied. However, we would apologize that we are not able to flexible for your reservation as you request. We just follow the cancellation policy stated clearly, in your booking voucher from Expedia, we believe that you have read before and after you booked our room (Free of charge if cancel 3 days before arrival date.) Of course, the policy is just the guideline for us to follow, and it also could apply the exceptional serious-unexpected cases happening to the guests during traveling that caused not able to traveling immediately with verification/evidence that we require to reach our management team for solution. So we would say apologize again that your reason of changing travel plan is not reasonable for us to waive your reservation (and we believe that all the 5-star hotels/resorts in the world would respond to you so. And hope your kind understanding. Thank you Best Regards Angkor Palace Resort & Spa

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från S.Jack 16 dec. 2019
Dear Michelle Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score review for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
古いホテルでしたが、清潔感がありスタッフの方の感じも良かったです。無料の15分のフットマッサージも良かったです。 誕生日中のステイだったので、サプライズの誕生日ケーキは嬉しかったです。 ホテルから空港までの送迎について事前に問い合わせをしていましたが、有料であることが当日までわからなかったのは残念でした。
Bodde här 4 nätter i december 2019
Svar från S.Jack 11 dec. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback, however, we could see that you enjoyed your stay with us. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia

8/10 Bra

RENE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2019
Svar från S.Jack 11 dec. 2019
Dear RENE Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely helpful and friendly. Grounds were beautifully maintained. Great value. Highly recommended.
Bodde här 4 nätter i november 2019
Svar från S.Jack 5 dec. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you for choosing our resort to be your accommodation, and taking the time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, staff, and our garden-ground as mentioned. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
とても良いホテルでした。
Bodde här 2 nätter i november 2019
Svar från S.Jack 5 dec. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently. Even no much comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Fantastiskt

ishd72

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, well maintained hotel and well kept grounds.
Bodde här 8 nätter i november 2019
Svar från S.Jack 3 dec. 2019
Dear ishd72 Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share the feedback. We appreciate, and we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
편리한 호텔 셔틀 서비스로 다운타운 연결이 쉬우며 대규모 단체고객이 없어서 조용하고 편하게 휴가를 즐기고 왔음
Bodde här 4 nätter i november 2019
Svar från S.Jack 3 dec. 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. Thank you very much for your positive review of our resort. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hilfsbereites Personal. Insidertipps. Saubere Zimmer. Poolandschaft und Gastronomie.
Bodde här 3 nätter i november 2019
Svar från S.Jack 16 nov. 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort as your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback with the full score. We appreciated your compliments on our services, staff, and facilities. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia