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Recensioner av Candlewood Suites Sierra Vista, an IHG Hotel

2.5 out of 5
Candlewood Suites Sierra Vista, an IHG Hotel
1904 S Highway 92, Sierra Vista, AZ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 40 av 71 recensioner" "
8 - Bra i betyg. 21 av 71 recensioner" "
6 - Okej i betyg. 6 av 71 recensioner" "
4 - Dåligt i betyg. 3 av 71 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 71 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

9,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Frank

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were spacious and had kitchens to boot. Staff were courteous, helpful and friendly.
Bodde här 8 nätter i augusti 2023
Svar från Karissa 28 aug. 2023
Hi Frank, It was a delight having you stay with us at the Candlewood Suites, Sierra Vista. We hope to have the opportunity of welcoming you back the next time you are traveling in the area!

10/10 Fantastiskt

David

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very clean and spacious. Bed was comfortable. Staff was friendly and helpful. We will definitely stay here again
Bodde här 4 nätter i november 2021
Svar från Karissa 30 nov. 2021
Hi David, Thank you for staying with us! We look forward to welcoming you back in the near future. Have a great day and happy travels!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would have given a better review if... 1.) it were clear on you reservation page that housekeeping is only one a week 2.) if housekeeping had actually shown when scheduled 3.) if the jacuzzi had been operational We do appreciate that fresh bath linens were available daily at the front desk and that basic kitchen supplies (pots, pans, dishes, utensils, etc.) were included. I would stay here again.
Bodde här 5 nätter i december 2019
Svar från Karissa 30 dec. 2019
Thank you for taking the time to share a review of your recent stay with us at The Candlewood Suites, Sierra Vista. Please know that our housekeepers are happy to service your room daily at your request. We hope you'll give us the opportunity to serve you again in the near future. Thank you and have a great week!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Work
Hotel was nice, clean and comfortable. The bed was a little hard but overall stay was great.
Bodde här 1 natt i december 2019
Svar från Karissa 30 dec. 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure having you as our guest, we hope to have the opportunity to welcome you back in the near future. Have a great day and a Happy New Year!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was perfect
Amazing staff and facilities. Will stay here again!!
Bodde här 4 nätter i juli 2019
Svar från Karissa 11 juli 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure serving you, and we look forward to welcoming you back in the future. Have a tremendous day and happy travels!

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great stay in sierra vista
nice quiet hotel great amenities and service. will be staying again
Bodde här 1 natt i juni 2019
Svar från Karissa 3 juli 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. It was a pleasure having you as out guest and we hope to welcome you back in the upcoming future. Have a fantastic day and happy travels!

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
I was not able to check into this property because they did not honor the reservation that I made through Expedia.
Bodde här 3 nätter i april 2019
Svar från Karissa 13 maj 2019
We are sorry you felt our efforts to accommodate your reservation were not to your satisfaction. We hope to have the opportunity of serving you the next time you are traveling in the area. Have a nice day.

10/10 Fantastiskt

Terri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Karissa 2 apr. 2019
Thank you for staying with us, we hope to welcome you back in the near future. Have a great day and happy travels!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is as expected from Candlewood. Courteous clerk and clean rooms.
Bodde här 1 natt i mars 2019
Svar från Karissa 2 apr. 2019
Thank you for your feedback, it is of great value to us. We hope to welcome you back soon, have a great day and happy travels!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
The property and rooms were nice. The only issue we had is that the air conditioner didn't cool like it should.
Bodde här 1 natt i mars 2019
Svar från Karissa 2 apr. 2019
Thank you for staying with us at The Candlewood Suites, Sierra Vista. Please know that our front desk is available 24/7 and would be happy to have the opportunity to fix any issue you may have the next time you stay with us. Have a great day!

10/10 Fantastiskt

donna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Karissa 28 feb. 2019
Thank you for staying with us, we look forward to your next visit.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i december 2018
Svar från Karissa 28 feb. 2019
Thank you for staying with us, it was a pleasure having you as our guest!

10/10 Fantastiskt

ALITA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Against the law to charge pet fee for service dog
The only problem was the lady charged me $75 pet fee. My dog is a service dog
Bodde här 1 natt i oktober 2018

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Candlewood Suites
Nice hotel. Great service
Bodde här 1 natt i augusti 2018
Svar från Manager 31 aug. 2018
Thank you, we appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Sharly, Utah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2018
Svar från Karissa 14 juli 2018
Thanks for staying with us!

10/10 Fantastiskt

Stephanie, Sierra Vista, Arizona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had a wonderful experience at the Candlewood Suites in Sierra Vista! Friendly and helpful staff, clean rooms, great pool area. I would absolutely recommend this hotel to anyone looking for a hotel in Sierra Vista!
Bodde här 3 nätter i maj 2018
Svar från Karissa 7 juli 2018
Thank you for staying with us. We appreciate your feedback!

4/10 Dåligt

Lee, Gilbert, AZ

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Nice Place with noisy rooms
we stayed just one night. The hotel was clean and the staff very friendly..The room was clean, the mattress in good shape. However, The pillows were way too soft. The refrigerator and heating/cooling unit were extremely noisy. These two items made a peaceful nights sleep impossible.
Bodde här 1 natt i februari 2018

10/10 Fantastiskt

Tatiana, Arizona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
As close to home as you can get!
This was an amazing experience! Staff was probably the friendliest I have ever experienced, hotel was super clean, bed was so comfortable and everything I needed to feel at home while away from home was right there for me! This was the best hotel experience I have ever had! Hands down!
Bodde här 2 nätter i februari 2018

10/10 Fantastiskt

Candace

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a great time. All of the staff was friendly and helpful.
Bodde här 2 nätter i februari 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2018

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2017

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff. Awesome sitting area with barbeque and tables next to the pool. They were renovating but everything was very clean.
Bodde här 2 nätter i september 2017

8/10 Bra

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay here again.
Business trip. Room was clean and quiet. Wifi was slow, but I didn't have too much work to do on my computer. Furniture was worn; there was a cover on the desk chair. Overall, good for a quick visit. I would stay here again.
Bodde här 1 natt i maj 2017

8/10 Bra

Diane

Gillade: Personal och service och rummets bekvämlighet
Svar från NJ 18 apr. 2017
We appreciate those stars~ We hope you'll come back soon so we can earn a 5th!

8/10 Bra

Marina

Gillade: Renlighet
Comfortable and quiet.
Somehow I missed the part about the hotel being pet-friendly. Good for those with pets, but not for those with pet allergies. The room was clean and overall my allergies didn't flare up much. Tucked away behind an IHop (which made for a convenient breakfast), the property is quiet. The room was comfortable. Staff was decent.
Svar från General Manager 29 nov. 2016
. I am pleased to hear you enjoyed your stay with us. Though we are pet friendly we do take extra-special care in room cleaning after a pet family departs. We are glad you enjoyed the quiet and took advantage of our guest discount at the IHOP !  A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, NJ Center, GM

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Friendly check in. Clean place. Good location.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Tara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, quiet, friendly place to stay!
I was in the area for a wedding so only stayed one night. I plan to return in the fall and think this will be a great place to stay and take advantage of activities such as hiking in the local mountains as well as visiting Tombstone and Bisbee.
Svar från General Manager 18 aug. 2016
We are very happy that you enjoyed your stay and will be very happy to see you return this fall! Thank you for your review! Happy Travels!

8/10 Bra

Julie, New York, NY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient Stay
The location is perfectly on a main street and not too far from the army post, with lots of food nearby and things to do. Quiet and clean hotel, great accommodating staff (got me a few hour late check out free of charge) nice hotel gym and wonderful complete room with kitchen appliances and anything you would need to use in the kitchen as well.
Svar från NJ 23 nov. 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bra

Gene, simi valley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
That one word equals a great review to us. Thank you for letting us know you found us 'Good' We hope that'll bring you back to us!

10/10 Fantastiskt

Mom, CA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Repeat
We had stayed here before to visit our son who was training at Fort Huachuca.. Liked it the first time and booked it again.
Svar från NJ 28 apr. 2016
We were glad to see you again! We know you are proud of your son and we are grateful for his Service!

10/10 Fantastiskt

Jennifer, Lake Havasu City

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay at the Candlewood Suites ....
Had a nice time at the Candlewood Suites in Sierra Vista. It worked great for us, we loved having a full size fridge & freezer (and being right next door to the IHOP was great too!). Everything was very clean and it was very quiet up on the top floor.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel, good price
Nice staff, easy parking, central to everything. Room was clean and spacious. Comfortable pillows but I didn't sleep well.
Svar från NJ 29 apr. 2016
Thank you for the encouraging words. Sleep quality is important to us as well. We strive to give our guests the conditions they need to get the rest they need while away from home.

8/10 Bra

allison, crystal lake IL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The heating/cooling system was not working properly our first night. Jim--head of maintenance--responded promptly the next morning and took care of the problem. He was very competent and personable.
Jim was happy to read your comments. Our staff take great pride in resolving guest issues quickly so you can get on with your stay. Thank you for your feedback!

4/10 Dåligt

carl

Gillade: Renlighet och rummets bekvämlighet
Svar från General Manager 18 aug. 2016
Thank you for your feedback - it is always appreciated

4/10 Dåligt

Lucy, Casa Grande. AZ

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
OK hotel in town
There was a war between the refrigerator and the heater as to which could make the most noise. There was no one available to address the issue except allow us to move to another smaller room. Finally turned off heat and unplugged the refrigerator so we could sleep.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quality of service
Very nice place to rest in comfort

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Get Away
Stayed one night. Good customer service. Room was big and clean.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely Fabulous!
Staff was wonderful. I'm a hotel snob and a clean freak. I travel with disinfectant wipes that's how crazy I get about the hotel rooms. Let's just say it was clean and I didn't need my wipes. Will be back to stay again without a doubt.

10/10 Fantastiskt

Melanie, Phoenix

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A totally new experience
We were in town for a couple of different reasons. We had never stayed at Candlewood Suites before and we were pleasantly surprised at the service, the accommodations and the general appearance of the room. We will definitely consider this hotel for future visits.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall it was a good experience. The front desk employee was hospitable. The room was clean. Thanks!

10/10 Fantastiskt

robert, new mexico

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
centerally located
Every thing went as planned;great experience ; extremely nice staff

10/10 Fantastiskt

jerry, Sierra Vista

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This was my first time at this brand hotel very nice rooms, stuff was great check in right away got sign up for rewards program called the room to tell me it was done so I didnt have to wait

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel with very friendly staff. Rooms are spacious and mini kitchen is more than adequate. Although there is no restaurant, an excellent IHOP is right next door.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay.
Having stayed at several other places in Sierra Vista, this was by far the best place yet and I will stay again when in town. The price is reasonable, the staff friendly and helpful, and the room clean and very comfortable.

8/10 Bra

Christopher, Ewa Beach

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sierra Vista
Complimentary breakfast would have been nice...

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sierra vista
Perfect place and quite nice.

10/10 Fantastiskt

no nick please

Gillade: Renlighet, personal och service och rummets bekvämlighet
great stay
Super comfortable, clean and quiet. I will definitely stay here again.

6/10 Okej

Charles