Hotell i Silver Creek

“Tammy at check in was wonderful! She was helpful, thoughtful & had great customer care skills.”

“My room wasn’t cleaned once while I was there or offered clean towels. The body wash was empty and cleaning supplies were left in the room. Breakfast supplies were limited on days as they might have run out of fresh fruit. You will have peeled eggs in the fridge for people to take but you have packaged breakfast sandwiches and call that a meal. The rooms are noisy no matter what because the highway is close so you hear a lot of vehicle noise no matter where the room is located.”

“Very nice hotel. We had some drinks at the bar. The bed was soft and room was clean. The staff was friendly.”

“Yes”

“Excellent room service and good customer service and breakfast ”

“Helpful, pleasant staff. Room was very clean but hallways and doors appear older”

“I picked this place without checking the reviews which was a mistake - the many bad reviews seem justified - they gave me two full beds instead of a king bed that I reserved; the door security guard fell to the floor as soon as I opened the door (I put it back on but needs fixing) - room seemed to smell a bit probably from smoking. the soap dispenser was empty so I used body soap from the bathroom. ”

“Good customer service. Very nice place”

“The location and the view were excellent. The hotel needs a lot of repair. Our room: the floor was damp, the bathroom mirror had weird burn like streaking, there was rust in the bathtub, the water pressure was excellent, the walls in the room had had paint touch-ups that did not match the rest of the paint. We were barely able to see out of the window because the seal on the window had broken and it was fogged over. The beds were firm but okay. Restaurant: the breakfast was what every other...

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...

“Room was disgusting. Smelled like cigarettes and mold.”