Reception

Recensioner av OYO Hotel Mustang Silverspring FL

2 out of 5
OYO Hotel Mustang Silverspring FL
5001 E Silver Springs Blvd, Silver Springs, FL

Recensioner

5,2
10 - Fantastiskt i betyg. 43 av 343 recensioner" "
8 - Bra i betyg. 66 av 343 recensioner" "
6 - Okej i betyg. 57 av 343 recensioner" "
4 - Dåligt i betyg. 57 av 343 recensioner" "
2 - Väldigt dåligt i betyg. 120 av 343 recensioner" "

5,2/10

Renlighet

6,2/10

Personal och service

5,0/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Yuleisy

Gillade inte: Renlighet
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Angel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i maj 2024

8/10 Bra

Rachel

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Great place on a budget if you need somewhere to sleep. Has a pool but didn’t check it out. Room was outdated and a felt like it was falling apart a bit but worked and good price for what I needed and no bugs! I would stay again and recommend to anyone going to the area.
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Annette

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was not professional and had a very bad mouth and I would never go there again. Didn't want to put me downstairs cause I couldn't go up. So he got nasty
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your property exudes warmth and comfort, making every stay a delightful experience.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Kate

Bodde här 1 natt i maj 2024

8/10 Bra

steven

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Very old and whoever was the repair guy needs fired…… old and run down place….. if you want cheap…. It’s here…. If you want nice it’s somewhere else….. roaches in the rooms…. And they want $100 deposit…….. you gotta be kidding… what could you possibly steal or destroy from this very cheap place?
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

JIAN

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I will never comeback again. It’s dirty extremely uncomfortable
Bodde här 1 natt i april 2024

8/10 Bra

Arevalo

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Alexia, Silver Spring

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was good and staff was friendly
Bodde här 1 natt i mars 2024
Svar från Joey 20 maj 2024
Hi, Alexia! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

2/10 Väldigt dåligt

Zaida Evarina Parra

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The walls were broken and so were the doors. and the mattress was dirty full of very large brown stains and my children got allergies with so much dust and the smell of cigarettes and dirty I didn't go somewhere else because I didn't know and I was alone with the children I didn't know what to do but I don't know stay at that hotel if you are on vacation
Bodde här 2 nätter i mars 2024
Svar från Joey 20 maj 2024
We are sorry to hear about your experience, Zaida! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon, and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey

2/10 Väldigt dåligt

Tomevia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
nothing
Bodde här 1 natt i mars 2024
Svar från Rosy 20 maj 2024
Hello, Tomevia! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Rosy

4/10 Dåligt

Maria

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

melissa

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
My kids and I didn’t even stay we walked in I pulled the blankets back on the beds told the kids not to set there stuff down and walked in the bathroom it was disgusting burn marks from cigarettes everywhere and there was no bathroom window someone could have climed right through it! The person behind the desk was very friendly but this is not the place to stay it’s the kind of hotel that has permanent residents not to mention the sheets were disgusting the person who cleaned the room didn’t clean it! Cigarette burns also throughout the whole room no tv in the room either! That’s as far as we got loaded everything back up and rented a new room at a different hotel!
Bodde här 1 natt i mars 2024

8/10 Bra

Jorge

Reste med familjen
Is ok we espect much betther
Bodde här 2 nätter i mars 2024
Svar från Joey 20 maj 2024
Thank you for the pleasing feedback, Jorge! We will put in our continuous efforts to provide consistent service every time. Regards, Joey

8/10 Bra

Eduardo

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Location is excellent. It is only minutes from the beautiful Silver Springs State Park and within walking distance from restaurants and shoping areas.
Bodde här 2 nätter i februari 2024
Svar från Lisa 2 maj 2024
Hi, Eduardo! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa

2/10 Väldigt dåligt

DEBBIE

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Sorely disappointed
The gentleman running the office was very pleasant and personable when I checked in. The room was far from pleasant though. I wasn't expecting anything more than clean and servicable being a two star, low cost place, but it wasn't even clean.
Broken screen, moldy window
Cobwebs and dust in the lamps. Only two of the three lamps worked.
Broken/old lamp shades
Poorly installed AC unit, dusty, moldy
Bodde här 2 nätter i februari 2024
Svar från Lisa 2 maj 2024
We are sorry for the inconvenience, Debbie! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa

2/10 Väldigt dåligt

Jersha

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Jersha! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

4/10 Dåligt

William

Gillade inte: Renlighet och boendets skick och faciliteter
Poorly maintained, noisy.
Bodde här 4 nätter i februari 2024
Svar från Lisa 2 maj 2024
Hi, William! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa

2/10 Väldigt dåligt

Anton

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst stay ever, mgr didnt care less
IT TO9TALLY was aweful. Horrible hote,management, and my worst experience in 60 years.
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Anton! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa

8/10 Bra

jim meredith

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Jim! Glad to know that you loved our services :) Regards, Lisa

8/10 Bra

Scott, ruskin

Bodde här 1 natt i februari 2024
Svar från Joey 20 maj 2024
Hi, Scott! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

8/10 Bra

Caleb

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's obviously an older building, but you can tell that the owners try to keep up with maintenance. They leave you alone and it's nice and quiet
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Caleb! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa

2/10 Väldigt dåligt

Jo

Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Guest! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Run down old rooms
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Apologies for the inconvenience caused, Michael! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa

8/10 Bra

Patricia

Gillade: Renlighet och rummets bekvämlighet
1 nuit dans 1 chambre avec 2 lits doubles
Hotel situé en périphérie de OCALA, dans une zone commerciale avec de nombreuses options de restauration. Hotel vieillot, mais propre. Parking gratuit. Personnel aimable et check-in rapide et professionnel. Chambre spacieuse, propre, mais vieillotte. Literie confortable, wifi fonctionnel. Bonne isolation sonore, nuit calme. Pas de petit dej mais café offert à la réception. Hotel idéal pour une nuit de passage. Bon rapport qualité/prix.
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Bonjour, Patricia! C’est ce que nous aimons entendre de la part de notre précieux invité. Donnez-nous une autre occasion de vous ravir à nouveau. Je vous souhaite une merveilleuse journée à venir. Cordialement, Lisa

6/10 Okej

Debbie

Gillade inte: Boendets skick och faciliteter
You pay for what you get
Owner very nice just really out dated and needed major up dating . Tub was terrible duck tape on the window . We wouldn’t even use the shower at all . Paint peeling walls had patches all over . You pay what you get
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hey, Debbie! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa

2/10 Väldigt dåligt

Sandy

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
We are sorry to disappoint you, Sandy! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

8/10 Bra

Barbara

Reste med husdjur
Gillade: Personal och service
I would have preferred the smokers to be separated from the non smokers. Questinable decision for chairs outside each room. Limiting pathway clearance.
Bodde här 2 nätter i februari 2024
Svar från Lisa 2 maj 2024
Hi, Barbara! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Lisa

4/10 Dåligt

Gabrielle

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property owner was very nice. However, the property did not appear as online. The room was very old. Everything in the room was gross, like old/worn down. I didn’t even take a shower because how disgusting the shower and bathroom looked. Then when I laid down the bed felt like a fold away mattress it was soooo squeaky. It was so hard to fall asleep. Thankfully it was only a single night just for some sleep. Never again.
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
We are sorry for the inconvenience caused to you, Gabrielle! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa

2/10 Väldigt dåligt

Kennth

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hair on the bath Matt no hot water a 100 dollar deposit or whatever you have in cash in your wallet room dirty no appeal to the room towel rack broken
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Sincere apologies, Kennth! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa

6/10 Okej

Tasheca

Bodde här 2 nätter i januari 2024
Svar från Lisa 2 maj 2024
Hey, Tasheca! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

2/10 Väldigt dåligt

Benjamin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Christa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Lisa 2 maj 2024
Thank you for the pleasing feedback, Christa! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

8/10 Bra

Kimberly

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Lisa 2 maj 2024
Thanks for rating us superbly, Kimberly! Glad to know that you loved our services :) Regards, Lisa

10/10 Fantastiskt

Miguel

Gillade: Renlighet, personal och service och rummets bekvämlighet
As expected.
the staff were very friendly. Extraordinary well located. A bit out date it but clean and comfy. the bathtub was very deteriorated but clean. Great shower. The price was great, nearby Silver Spring entrance and just in front of Walmart. Good Enough for a couple of nights. No recommended for a long vacation. probably it is not even the purpose of the hotel.
Bodde här 2 nätter i januari 2024
Svar från Lisa 2 maj 2024
Hi, Miguel! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa

6/10 Okej

Douglas, Clearwater

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This place needs to be remodeled my room had paint peeling off the wall but the bed was comfortable the air conditioner and heater worked and I got a good nite sleep. That was all that really mattered. As far as the property you get what you pay for.
Bodde här 1 natt i januari 2024
Svar från Ammy 2 maj 2024
Hi, Douglas! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 Fantastiskt

Guy

It is an older motel. It is not perfect, but the room was clean and comfortable. It was a good value for the money
Bodde här 1 natt i januari 2024
Svar från Ammy 2 maj 2024
Hi, Guy! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Väldigt dåligt

Trenton

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden fees
After being told that not only did I have to put a deposit down that I also had to pay 15$ per person staying In the room. The owner is super rude and extremely disrespectful.
Bodde här 1 natt i januari 2024
Svar från Ammy 2 maj 2024
Apologies for the problems you had faced, Trenton! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Dåligt

Jason

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

4/10 Dåligt

Lee

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Put me in a room next to main street, so was noisy. curtains didnt close so had street lights shining in. Hot water took 5 minutes to heat up and another 5 minutes to get rid of rust. Bugs in room. Not well maintained. building is old, the problem is that it looks like it, alot of work needed. checked out early - couldnt take it... asked for receipt that I was checking out early, they would not provide. wont go back.
Bodde här 4 nätter i december 2023
Svar från Ammy 3 maj 2024
Hi, Lee! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 Väldigt dåligt

Everett

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Stayed in 120. Got bed bugs. Staff blew us off after i brought them bed bugs in the ice bucket. Horrifying experience.
Svar från Ammy 3 maj 2024
Hi, Everett! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No thank you
Very ghetto quality - all the rooms smell like cigarettes and the furniture is super worn out. Basically it looks like what you will experience.
Bodde här 2 nätter i november 2023
Svar från Ammy 3 maj 2024
Hi, Everett! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 Bra

Amy

Bodde här 2 nätter i november 2023
Svar från Ammy 22 jan. 2024
Thanks for the positive rating, Amy! Hope to welcome you again soon. Regards, Noah.

10/10 Fantastiskt

Georgina

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff. Clean
Bodde här 2 nätter i november 2023
Svar från Tim 22 jan. 2024
Hi, Georgina! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

10/10 Fantastiskt

Jaime

Bodde här 1 natt i november 2023
Svar från Ammy 22 jan. 2024
Hi, Jaime! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

4/10 Dåligt

Deborah S.

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The facility needs updating
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Kimberly

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here!
The door that you enter the room by had several chips off of it along the sides and bottom. The room smelled musty. The sheets had stains on them. We had to put our luggage on the dirty carpet. No hangers to put your clothes on. The sink and countertop were detached from the wall and you could see the plumbing. The shower head was coming out of the wall. The towels had stains on them and felt like you were drying off with sand paper! The pictures online are not a fair representation of what the room really is today! The lobby/office area smelled like whatever spices People from India use in their food, it was hard to breathe. I do not recommend staying here.
Bodde här 4 nätter i september 2023
Svar från Eva 13 okt. 2023
Hi, Kimberly! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 Väldigt dåligt

Gregory

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would not recommend.
Overall worst Hotel stay for us. Non-smoking room smelled like Marijuana, ceiling falling in, no room service for cleaning, towels were stained and low quality, no replacement towels, shower drain backed up and overflowed the shower side wall. Check in, although late at night, took a phone call to the desk after repeatedly ringing the service button at the outside window. Would not recommend staying here unless you are in dire need of a room. Cheap rates but you get cheaper quality of room and service.
Bodde här 3 nätter i september 2023
Svar från Eva 13 okt. 2023
Hi, Gregory! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva