Familjehotell i Sipacate

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“La habitación estaba limpia y la piscina también. El único inconveniente es que en el anuncio dice que el desayuno es incluído pero cuando pregunté en el hotel, me indicaron que no, que había que pagarlo. ”

“La habitación está en pésimas condiciones y camas viejos ”

“The accommodations are nice and the staff is very responsive. Get 4 because water was out for 16 hours and we had to wait an hour to get hour room when we checked in. ”