Hotell i Sirumugai

“Yes. Loved the service”

“I had booked this room for my father . When they reqched the hotel, the caretaker told him that no payment or booking had been received. After my dad showed the reciept and payment, the manager turned up about half an hour later . They told my father that a room wasn't available and asked my father for a 1000 Rs deposit for another room. My dad refused to pay any further sum, and informed them that if they did not arrange another room or refund the paid amount he would apporach the police . They...

“Friendly staff”

“Property is lovely but the rooms need upgrade. Excellent food!”

“Rooms are okay , But no facilities & breakfast like home food, only Veg options, even egg not availabel for breakfast. ”

“Yes. Good hospitality ”

“Very clean, cordial staff. Good food. ”

“When I reached the stay they told me that the place is full and I have to find some other hotel. That’s how poor your services are. ”

“Excellent service and very peaceful location, even though slightly steep last few 100 yards for the car. Nice view from the room and property in general. Staff and cook are very very polite. Rooms were clean and organized. Bathrooms were also clean, although slightly wet after they clean (hosts can perhaps look into this and ensure bathrooms are wiped after cleaning). This was only reason for for a 4-star rating on “rooms” (instead of 5-star rating).”

“The housekeeping, restaurant and room services are pathetic. You call them multiple times they will not pick the phone. Their food is overpriced and not upto the mark. They take a lot of time in food preparation and also their free breakfast is same everyday. They will provide very basic south indian breakfast. The area around the resort is good but the resort is overpriced and the overall services are not good.”

“very nice property”

“The Ibex property has one of the best views in all of Coonoor. We visited some of the higher end hotels and found that the views did not compare to that of Ibex. The bungalow is a old heritage style, gorgeous bungalow , the staff is very very sweet and helpful, and it's very worth the price! They even provide a good breakfast, games and books on request, and gave us a little goodbye token which was so warm and loving! ”

“It’s only for staying ”